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The Best Fitness CRM Software in 2026

iTechGuides researched these fitness CRM software products through official websites, including pricing pages, plan tables, and product documentation. Rankings focus on the core job—capturing leads, automating follow-ups, managing prospects, and supporting retention—along with value for money and verified features for fitness businesses.

Our top picks

  1. Top ranked

    Smarfle#1 of 26
    8.7/10

    A broad fitness CRM for independent operators, with automation but no verified sales pipeline.

    7-day trial

  2. Runner-up

    KriyaX CRM#2 of 26
    7.9/10

    A focused fitness CRM with strong automation, analytics, and a low monthly entry price.

    30-day trial

  3. Top-ranked free plan

    UrbanGym#4 of 26
    7.7/10

    A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

    Free plan · 14-day trial

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

The full ranking 26 tools, best first

26 tools
  1. Smarfle

    Best forIndependent trainers and fitness businesses

    A broad fitness CRM for independent operators, with automation but no verified sales pipeline.

    • Email automation
    • SMS messaging
    • Retention automation
    8.7/10★★★★☆
    Visit Smarfle
  2. Best forGyms seeking broad CRM value

    A focused fitness CRM with strong automation, analytics, and a low monthly entry price.

    • Email automation
    • SMS messaging
    • Retention automation
    7.9/10★★★★☆
    Visit KriyaX
  3. GymCRM

    Best forSmall gyms needing affordable full gym management

    Affordable gym CRM covering leads, billing, attendance, classes, and member access.

    • Email automation
    • SMS messaging
    • Retention automation
    7.8/10★★★★☆
    Visit GymCRM
  4. UrbanGym

    Best forGyms wanting a free starting point and operations suite

    A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

    • Email automation
    • SMS messaging
    • Retention automation
    7.7/10★★★★☆
    Visit UrbanGym
  5. GymSales

    Best forEstablished clubs with complex sales operations

    A broad fitness CRM for clubs that need structured sales and follow-up workflows.

    • Email automation
    • SMS messaging
    • Retention automation
    7.6/10★★★★☆
    Visit GymSales
  6. ClubOS

    Best forClubs seeking CRM plus member operations

    Club OS pairs fitness lead follow-up with member operations, billing, and mobile tools.

    • Email automation
    • SMS messaging
    • Retention automation
    7.5/10★★★★☆
    Visit Club OS
  7. Cratio

    Best forMulti-location gyms needing advanced lead operations

    A fitness-focused CRM for managing leads, trials, memberships, renewals, and WhatsApp follow-up.

    • Email automation
    • Retention automation
    • Sales pipeline
    7.4/10★★★★☆
    Visit Cratio
  8. Boost CRM

    Best forMulti-location clubs needing marketing automation

    A focused CRM for multi-location fitness businesses that need automated lead follow-up.

    • Email automation
    • SMS messaging
    • Retention automation
    7.3/10★★★★☆
    Visit Boost CRM
  9. GymLeads

    Best forClubs needing mature lead-marketing workflows

    A feature-rich fitness CRM for clubs that need structured lead follow-up.

    • Email automation
    • SMS messaging
    • Retention automation
    7.2/10★★★★☆
    Visit GymLeads
  10. GymShakti

    Best forBudget-conscious gyms wanting broad daily operations

    A low-cost fitness CRM covering member management, sales, attendance, billing, and WhatsApp.

    • Retention automation
    • Sales pipeline
    • Lead capture
    7.1/10★★★★☆
    Visit GymShakti
  11. Mako

    Best forStudios wanting free CRM plus scheduling and billing

    A free fitness CRM core with scheduling, billing, and retention signals.

    • SMS messaging
    • Sales pipeline
    Free plan Our Mako verdict → Visit Mako
    7.0/10★★★★☆
    Visit Mako
  12. Best forTeams prioritizing AI-assisted retention and sales

    A fitness-focused CRM connecting lead capture, follow-up, retention and team performance.

    • SMS messaging
    • Retention automation
    • Sales pipeline
    Pricing on request · 30-day trial Our Accolade Pro verdict → Visit Accolade Pro
    6.9/10★★★☆☆
    Visit Accolade Pro
  13. FitJoy

    Best forStudios prioritizing AI prospect and retention workflows

    A focused AI CRM for fitness studios that need automated lead and retention workflows.

    • Email automation
    • SMS messaging
    • Retention automation
    14-day trial Our FitJoy verdict → Visit FitJoy
    6.8/10★★★☆☆
    Visit FitJoy
  14. Zalio

    Best forGym operators wanting AI churn intervention

    A specialized gym CRM pairing lead workflows with AI-assisted churn intervention.

    • Email automation
    • SMS messaging
    • Retention automation
    7-day trial Our Zalio verdict → Visit Zalio
    6.7/10★★★☆☆
    Visit Zalio
  15. Keepme

    Best forGyms seeking AI-led lead and member conversations

    A focused AI platform for gym leads, member conversations, bookings and retention.

    • Email automation
    • SMS messaging
    • Retention automation
    Pricing on request Our Keepme verdict → Visit Keepme
    6.6/10★★★☆☆
    Visit Keepme
  16. LoopSpark

    Best forMindbody-connected teams focused on retention

    A retention-focused CRM for studios that need automated lead and client follow-up.

    • Email automation
    • SMS messaging
    • Retention automation
    6.5/10★★★☆☆
    Visit LoopSpark
  17. WinChilla

    Best forSmall businesses wanting broad CRM automation

    A broad CRM suite for small fitness businesses that need automation beyond member management.

    • Email automation
    • SMS messaging
    • Retention automation
    6.4/10★★★☆☆
    Visit WinChilla
  18. TatvaCRM

    Best forSmall teams wanting low-cost CRM fundamentals

    A low-cost, web-based CRM for leads, follow-ups, renewals, and team controls.

    • Retention automation
    • Sales pipeline
    • Lead capture
    Free plan · 30-day trial Our TatvaCRM verdict → Visit TatvaCRM
    6.2/10★★★☆☆
    Visit TatvaCRM
  19. Best forPersonal-training businesses needing client management

    A broad fitness CRM for teams that need sales, programming, and client operations in one system.

    • Sales pipeline
    • Lead capture
    • Follow-up automation
    6.1/10★★★☆☆
    Visit TrainerMetrics
  20. Best forIndependent trainers wanting free client coaching tools

    A free-to-start fitness CRM with coaching tools, payments and a 25-contact Starter limit.

    • Sales pipeline
    • Lead capture
    • Follow-up automation
    5.9/10★★★☆☆
    Visit BuddyPT
  21. Best forFitness marketers focused on AI lead acquisition

    A focused fitness CRM for turning advertising leads into booked appointments.

    • Sales pipeline
    • Lead capture
    • Follow-up automation
    5.8/10★★★☆☆
    Visit OS Fitness
  22. Best forTrainers prioritizing workout programming

    A strong choice for workout programming, tracking, assessments, and trainer-client communication.

    5.7/10★★★☆☆
    Visit StrengthPortal
  23. Best forClubs needing coaching and member engagement

    A broad fitness CRM for coaching, engagement, scheduling, payments, and analytics.

    5.6/10★★★☆☆
    Visit Mywellness CRM
  24. ACR

    Best forStudios focused on lead capture and bookings

    A web-based fitness CRM that connects lead capture, follow-up, bookings, and billing.

    • Email automation
    • SMS messaging
    • Lead capture
    Pricing on request Our ACR verdict → Visit ACR
    5.5/10★★★☆☆
    Visit ACR
  25. Best forFitness businesses needing modular customer and payment data

    A modular fitness CRM with customer, pipeline, booking, payment, and reporting tools.

    • Sales pipeline
    From 1,000,000 VND VND/mo Our Actiwell Lead and Sales CRM verdict → Visit Actiwell
    5.4/10★★★☆☆
    Visit Actiwell
  26. Best forMortgage teams, not fitness businesses

    A capable mortgage CRM, but a poor fit for fitness operations.

    2.0/10★☆☆☆☆
    Visit MapleConnect

No tools match those filters.

Compare at a glance

#ToolFree planPaid fromLead captureFollow-up automationSMS messagingRetention automationScore
1SmarfleNo$19/moYesYesYesYes8.7
2KriyaX CRMNo₹499/site/moYesYesYesYes7.9
3GymCRMNo₹499/moYesYesYesYes7.8
4UrbanGymYes₹14,990/site/yrYesYesYesYes7.7
5GymSalesYesYesYesYes7.6
6ClubOSYesYesYesYes7.5
7CratioNo₹799/user/moYesYesYes7.4
8Boost CRMNo€89/moYesYesYesYes7.3
9GymLeadsNo$149/site/moYesYesYesYes7.2
10GymShaktiNo₹3,299/yrYesYesYes7.1
11MakoYes$1,548/site/yrYes7.0
12Accolade ProYesYesYesYes6.9
13FitJoyNo$49/moYesYesYesYes6.8
14ZalioNo$299/moYesYesYesYes6.7
15KeepmeYesYesYesYes6.6
16LoopSparkNoYesYesYesYes6.5
17WinChillaNo$47/moYesYesYesYes6.4
18TatvaCRMYes$144/user/yrYesYesYes6.2
19TrainerMetricsNo$189/site/moYesYes6.1
20BuddyPT Fitness CRMYes$220/yrYesYes5.9
21OS FitnessNoYesYes5.8
22StrengthPortalNo$50/mo5.7
23Mywellness CRM5.6
24ACRYesYesYes5.5
25Actiwell Lead and Sales CRMNo1,000,000 VND/mo5.4
26MapleConnectNo$199/mo2.0

Head-to-head All 28 comparisons →

Explore other topics All topics →

How we rank fitness CRM software

Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update