Last updated: 22 October 2026

iTechGuides is run by Yorker Media, a sole proprietorship of Ratnesh Kumar, registered in India (Udyam registration number UDYAM-BR-13-0027076), based in Gopalganj, Bihar, India.

This policy applies to every payment for a paid placement on iTechGuides: directory listings and plans, top spots, sponsored alternatives, sponsored articles and the other placements on our advertise pages. Online payments go through Dodo Payments, the merchant of record, and you get a receipt by e-mail at once.

1. Before your order is live

  • You can cancel at any time before we publish or list your order, and you get a full refund.
  • If we can’t deliver what we agreed, you get a full refund. That includes a product we cannot accept into a directory: “Full refund if we cannot accept your product” is the promise on every receipt.
  • A listing ordered for a product we already list is refunded in full: it is already in, free. Claim it from its profile page instead.
  • Every order page says when your order goes live. A listing or a top spot goes live within 2 business days of payment, or within the hour if your product is already listed; a top spot that is not live by then is refunded.

2. After it is live

  • Once a placement is live, there are no refunds.
  • If you ask us to remove a placement, we remove it. There is no refund for the time it was live.
  • If we take a monthly or yearly placement down for a reason on our side before its paid period ends, we refund the unused part.
  • If we take a lifetime placement down for a reason on our side, we refund the price minus what the yearly plan would have cost for the time it was live, pro-rated by month, never below zero. For example, a $3,699 lifetime placement taken down after 8 months: $3,699 − 8/12 × $1,499 = $2,699.67 back.
  • Monthly and yearly plans renew until you cancel. You can cancel any time from the Dodo Payments customer portal, linked from Billing in your vendor dashboard; the placement stays live to the end of the period you paid for, and nothing more is charged.
  • A lifetime placement is paid once and stays for as long as iTechGuides and your product exist.

3. Wrong or double charges

If you were charged twice, or more than the price on the order page, we refund the extra amount in full.

4. How to ask for a refund

Write to advertise@itechguides.com with your order number or payment receipt and the reason. We reply within 2 business days.

5. How you get your money back

  • An approved refund goes back the way you paid within 7 business days: a payment through Dodo Payments to the same card, UPI or other method, and a bank transfer arranged by e-mail to the account that paid. Your bank or card issuer may take a few more days to show it.
  • Payments through Dodo Payments are refunded in full. For a bank transfer we refund the amount we received; fees your bank took along the way can’t be returned.

6. Chargebacks

Please write to us before you dispute a payment with your bank or card issuer; we can usually sort it out faster. If a payment is disputed or charged back, we remove the placement.

7. Law

This policy is governed by the laws of India. Disputes go to the courts of Gopalganj, Bihar.

8. Contact

Yorker Media, Gopalganj, Bihar, India · advertise@itechguides.com for orders and refunds · contact@itechguides.com for everything else. See also our terms and conditions.