Accolade Pro
Accolade Pro: A fitness-focused CRM connecting lead capture, follow-up, retention and team performance. Ranked #12 of 26 in Fitness CRM Software by our editors (6.9/10); pricing: Pricing on request · 30-day trial; best for teams prioritizing AI-assisted retention and sales.
At a glance
- Editor score6.9 / 10
- PricingPricing on request · 30-day trial
- Best forTeams prioritizing AI-assisted retention and sales
- Lead captureYes
- Founded2021 · Lublin, Poland
- Facts checked20 Sep 2026
Where it wins
- Automates sales follow-ups and behavior-triggered retention workflows
- Combines calls, SMS and WhatsApp engagement in one CRM
- Tracks conversions, churn, engagement and commission performance
Where it doesn't
- Pricing requires contacting Accolade Pro
- Subscriptions include a one-time setup fee
- Designed for fitness operators rather than general CRM teams
Our verdict on Accolade Pro
Accolade Pro is a fitness-focused sales CRM for gyms and fitness operators managing individual locations, teams or multiple sites. It captures leads inside the gym CRM, organizes prospects through sales pipeline management, and supports follow-up, retention and upsell actions based on member behavior, attendance and lifecycle signals. The browser-accessed service is available across web, Android and iOS, giving operators a platform for coordinating sales and member-engagement work across desktop and mobile.
Its strongest distinction is the connection between sales activity and retention management. Automated sales follow-ups help move prospects through the pipeline, while behavior-triggered workflows support member retention and upsell opportunity detection. Calls, SMS and WhatsApp engagement extend communication beyond the CRM record, and analytics cover conversion, churn and member engagement. Teams can also monitor activity, revenue and commission-oriented performance, making the product relevant for operators who need sales execution and member lifecycle oversight in the same system.
Accolade Pro uses contact-sales pricing, with subscriptions selected on a monthly or annual basis and a one-time setup fee. The published offer includes a 30-day free trial with no credit card required for the demo. That structure suits teams willing to discuss their operating model before committing, while the setup fee and sales-led purchase process may be less convenient for buyers seeking self-serve budgeting. Choose Accolade Pro when retention, follow-up automation, upsell detection and team accountability are central requirements; consider a different type of CRM if general-purpose workflows outside fitness operations are the priority.
Your product? Our editors can test Accolade Pro in depth and publish a review, labelled as paid · from $149/mo →
Accolade Pro pricing
Accolade Pro fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Lead capture | Yes |
| Follow-up automation | Yes |
| SMS messaging | Yes |
| Email automation | Not verified |
| Sales pipeline | Yes |
| Retention automation | Yes |
| Contact limit | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, Android, iOS |
| Compliance & security | GDPR |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request · 30-day trial |
| Website | accolade-pro.com |
| Facts checked | 20 Sep 2026 |
Alternatives to Accolade Pro
- SmarfleA broad fitness CRM for independent operators, with automation but no verified sales pipeline.8.7
- KriyaX CRMA focused fitness CRM with strong automation, analytics, and a low monthly entry price.7.9
- GymCRMAffordable gym CRM covering leads, billing, attendance, classes, and member access.7.8
See all Accolade Pro alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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