KriyaX CRM vs UrbanGym

KKriyaX CRM7.9Visit UrbanGym7.7Visit

Higher score K KriyaX CRM #2 in Fitness CRM Software 7.9/10 30-day trial Free trial✓ 6 of 6 features Visit KriyaX

vs

UrbanGym #4 in Fitness CRM Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 6 of 6 features Visit UrbanGym

• KriyaX CRM fits best

  Gyms seeking broad CRM value

• UrbanGym fits best

  Gyms wanting a free starting point and operations suite

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Side by side

Feature	KKriyaX CRM 7.9/10 Visit ↗	UrbanGym 7.7/10 Visit ↗
At a glance
Editor score	7.9	7.7
Ranking	#2 in Fitness CRM Software	#4 in Fitness CRM Software
Best for	Gyms seeking broad CRM value	Gyms wanting a free starting point and operations suite
Pricing model	Paid	Free plan + paid
Starting price	₹499/site/mo	₹14,990/site/yr
Free plan	—	✓ (best)
Free trial	30 days	14 days
Free trial length	30 days · no card needed	14 days · no card needed
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Email, Phone, Live chat, Docs · 24/7	Email, Community
Integrations	9 integrations	8 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features KriyaX CRM 6/6 · UrbanGym 6/6
Lead capture	✓	✓
Follow-up automation	✓	✓
SMS messaging	✓	✓
Email automation	✓	✓
Sales pipeline	✓	✓
Retention automation	✓	✓
Specs
Contact limit	Not checked yet	500 contacts
Our review
Pros	Lead capture across WhatsApp, forms, APIs, and webhooks Automated WhatsApp, email, and SMS follow-up sequences Retention, attribution, conversion, and ROAS analytics	Free plan covers member, attendance, payment, and calendar basics Lead pipelines, follow-ups, SMS, renewals, and retention workflows Scale supports multi-location analytics, permissions, and audit trails
Cons	Web-only platform coverage Paid tiers have different module access Professional Enterprise pricing is not listed	Platform access is limited to the web Free features do not include classes, PT management, or advanced analytics Starting paid pricing applies per gym location each month
Our verdict	KriyaX CRM is a gym and fitness-business management platform built for gyms, fitness studios, academies, sports facilities, and multi-branch operators. It combines lead capture, sales pipelines, member management, billing, venue… Read the review →	UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales… Read the review →

Strengths and trade-offs

• KriyaX CRM — where it wins

  • Lead capture across WhatsApp, forms, APIs, and webhooks
  • Automated WhatsApp, email, and SMS follow-up sequences
  • Retention, attribution, conversion, and ROAS analytics

  Where it doesn't

  • Web-only platform coverage
  • Paid tiers have different module access
  • Professional Enterprise pricing is not listed

• UrbanGym — where it wins

  • Free plan covers member, attendance, payment, and calendar basics
  • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
  • Scale supports multi-location analytics, permissions, and audit trails

  Where it doesn't

  • Platform access is limited to the web
  • Free features do not include classes, PT management, or advanced analytics
  • Starting paid pricing applies per gym location each month

• KKriyaX CRM7.9/10 · 30-day trial

  A focused fitness CRM with strong automation, analytics, and a low monthly entry price.

  Visit KriyaXFull verdict →
• UrbanGym7.7/10 · Free plan · 14-day trial

  A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

  Visit UrbanGymFull verdict →