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Head-to-head · Fitness CRM Software

KriyaX CRM vs Cratio

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score KriyaX CRM #2 in Fitness CRM Software 7.9/10 30-day trial Free trial✓ 6 of 6 features Visit KriyaX
Cratio #7 in Fitness CRM Software 7.4/10 Paid ✓ 5 of 6 features Visit Cratio

KriyaX CRM leads on 0 checks, Cratio on 0, and 7 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreKriyaX CRM · 7.9/10
  • Free trialonly KriyaX CRM
  • Most featuresKriyaX CRM · 6 of 6

KriyaX CRM scores higher on our rubric for fitness crm software: 7.9 against 7.4 out of 10; our editors rank them #2 and #7.

KriyaX CRM is the better fit for gyms seeking broad CRM value. Cratio is the better fit for multi-location gyms needing advanced lead operations.

  • KriyaX CRM fits best

    Gyms seeking broad CRM value

  • Cratio fits best

    Multi-location gyms needing advanced lead operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature KriyaX CRM 7.9/10 Visit ↗ Cratio 7.4/10 Visit ↗
At a glance
Editor score 7.9 7.4
Ranking #2 in Fitness CRM Software #7 in Fitness CRM Software
Best for Gyms seeking broad CRM value Multi-location gyms needing advanced lead operations
Pricing model Paid Paid
Starting price ₹499/site/mo ₹799/user/mo
Free plan — —
Free trial 30 days —
Deployment Cloud Cloud, Mobile
Platforms Web Web, Android, iOS
Support Email, Phone, Live chat, Docs · 24/7 Email, Docs
Integrations 9 integrations 16 integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features KriyaX CRM 6/6 · Cratio 5/6
Lead capture ✓ ✓
Follow-up automation ✓ ✓
SMS messaging ✓ (best) Not checked yet
Email automation ✓ ✓
Sales pipeline ✓ ✓
Retention automation ✓ ✓
Specs
Contact limit Not checked yet Not checked yet
Our review
Pros
  • Lead capture across WhatsApp, forms, APIs, and webhooks
  • Automated WhatsApp, email, and SMS follow-up sequences
  • Retention, attribution, conversion, and ROAS analytics
  • Routes leads by outlet, source, counsellor, or round-robin rules
  • Automates trial reminders, renewals, and lapsed-member follow-ups
  • Connects WhatsApp, calls, ads, forms, portals, and automation tools
Cons
  • Web-only platform coverage
  • Paid tiers have different module access
  • Professional Enterprise pricing is not listed
  • No free plan is available
  • Annual pricing starts at ₹799 per user per month
  • Android is required for SIM-based call tracking and recording
Our verdict

KriyaX CRM is a gym and fitness-business management platform built for gyms, fitness studios, academies, sports facilities, and multi-branch operators. It combines lead capture, sales pipelines, member management, billing, venue…

Read the review →

Cratio is a sales CRM for Indian gyms, studios, personal trainer businesses, and multi-outlet fitness chains. It captures enquiries from fitness forms, portals, walk-ins, referrals, Instagram, Meta Lead Ads, and other sources, then…

Read the review →
  1. KriyaX CRMFitness CRM Software 7.930-day trial
  2. CratioFitness CRM Software 7.4Paid

Strengths and trade-offs

  • KriyaX CRM — where it wins

    • Lead capture across WhatsApp, forms, APIs, and webhooks
    • Automated WhatsApp, email, and SMS follow-up sequences
    • Retention, attribution, conversion, and ROAS analytics

    Where it doesn't

    • Web-only platform coverage
    • Paid tiers have different module access
    • Professional Enterprise pricing is not listed
  • Cratio — where it wins

    • Routes leads by outlet, source, counsellor, or round-robin rules
    • Automates trial reminders, renewals, and lapsed-member follow-ups
    • Connects WhatsApp, calls, ads, forms, portals, and automation tools

    Where it doesn't

    • No free plan is available
    • Annual pricing starts at ₹799 per user per month
    • Android is required for SIM-based call tracking and recording
  • KriyaX CRM7.9/10 · 30-day trial

    A focused fitness CRM with strong automation, analytics, and a low monthly entry price.

    Visit KriyaXFull verdict →
  • Cratio7.4/10 · Paid

    A fitness-focused CRM for managing leads, trials, memberships, renewals, and WhatsApp follow-up.

    Visit CratioFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update