GymCRM vs Cratio

GymCRM7.8Visit Cratio7.4Visit

Higher score GymCRM #3 in Fitness CRM Software 7.8/10 14-day trial Free trial✓ 6 of 6 features Visit GymCRM

vs

Cratio #7 in Fitness CRM Software 7.4/10 Paid ✓ 5 of 6 features Visit Cratio

• GymCRM fits best

  Small gyms needing affordable full gym management

• Cratio fits best

  Multi-location gyms needing advanced lead operations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	GymCRM 7.8/10 Visit ↗	Cratio 7.4/10 Visit ↗
At a glance
Editor score	7.8	7.4
Ranking	#3 in Fitness CRM Software	#7 in Fitness CRM Software
Best for	Small gyms needing affordable full gym management	Multi-location gyms needing advanced lead operations
Pricing model	Paid	Paid
Starting price	₹499/mo	₹799/user/mo
Free plan	—	—
Free trial	14 days	—
Money-back guarantee	7 days	7 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, Android, iOS
Support	Email	Email, Docs
Integrations	4 integrations	16 integrations
Built for	Solo, Small business	Solo, Small business, Mid-market, Enterprise
Features GymCRM 6/6 · Cratio 5/6
Lead capture	✓	✓
Follow-up automation	✓	✓
SMS messaging	✓ (best)	Not checked yet
Email automation	✓	✓
Sales pipeline	✓	✓
Retention automation	✓	✓
Specs
Contact limit	Not checked yet	Not checked yet
Our review
Pros	Lead capture, follow-ups, and conversion tracking in one workflow Billing, dues, payments, invoices, QR check-ins, and attendance Web, iOS, Android, member portal, classes, and reporting	Routes leads by outlet, source, counsellor, or round-robin rules Automates trial reminders, renewals, and lapsed-member follow-ups Connects WhatsApp, calls, ads, forms, portals, and automation tools
Cons	No free plan; the paid plan starts at INR 499 per gym monthly Integrations are limited to Razorpay, UPI, WhatsApp Business API, and email Built primarily for independent gyms rather than broader fitness operations	No free plan is available Annual pricing starts at ₹799 per user per month Android is required for SIM-based call tracking and recording
Our verdict	GymCRM is a gym management and CRM platform for Indian gym owners, managers, trainers, and fitness businesses. It brings lead capture, follow-up reminders, member profiles, billing, payment recording, attendance, class scheduling, member… Read the review →	Cratio is a sales CRM for Indian gyms, studios, personal trainer businesses, and multi-outlet fitness chains. It captures enquiries from fitness forms, portals, walk-ins, referrals, Instagram, Meta Lead Ads, and other sources, then… Read the review →

Strengths and trade-offs

• GymCRM — where it wins

  • Lead capture, follow-ups, and conversion tracking in one workflow
  • Billing, dues, payments, invoices, QR check-ins, and attendance
  • Web, iOS, Android, member portal, classes, and reporting

  Where it doesn't

  • No free plan; the paid plan starts at INR 499 per gym monthly
  • Integrations are limited to Razorpay, UPI, WhatsApp Business API, and email
  • Built primarily for independent gyms rather than broader fitness operations

• Cratio — where it wins

  • Routes leads by outlet, source, counsellor, or round-robin rules
  • Automates trial reminders, renewals, and lapsed-member follow-ups
  • Connects WhatsApp, calls, ads, forms, portals, and automation tools

  Where it doesn't

  • No free plan is available
  • Annual pricing starts at ₹799 per user per month
  • Android is required for SIM-based call tracking and recording

• GymCRM7.8/10 · 14-day trial

  Affordable gym CRM covering leads, billing, attendance, classes, and member access.

  Visit GymCRMFull verdict →
• Cratio7.4/10 · Paid

  A fitness-focused CRM for managing leads, trials, memberships, renewals, and WhatsApp follow-up.

  Visit CratioFull verdict →