Head-to-head · Fitness CRM Software
GymCRM vs UrbanGym
GymCRM leads on 0 checks, UrbanGym on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreGymCRM · 7.8/10
- Free planonly UrbanGym
- Free trialboth
GymCRM scores higher on our rubric for fitness crm software: 7.8 against 7.7 out of 10; our editors rank them #3 and #4.
UrbanGym offers free plan; GymCRM doesn't.
GymCRM is the better fit for small gyms needing affordable full gym management. UrbanGym is the better fit for gyms wanting a free starting point and operations suite.
- GymCRM fits best
Small gyms needing affordable full gym management
- UrbanGym fits best
Gyms wanting a free starting point and operations suite
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Side by side
| Feature | GymCRM 7.8/10 Visit ↗ | UrbanGym 7.7/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 7.8 | 7.7 |
| Ranking | #3 in Fitness CRM Software | #4 in Fitness CRM Software |
| Best for | Small gyms needing affordable full gym management | Gyms wanting a free starting point and operations suite |
| Pricing model | Paid | Free plan + paid |
| Starting price | ₹499/mo | ₹14,990/site/yr |
| Free plan | — | ✓ (best) |
| Free trial | 14 days | 14 days |
| Free trial length | 14 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Mobile | Cloud |
| Platforms | Web, iOS, Android | Web |
| Support | Email, Community | |
| Integrations | 4 integrations | 8 integrations |
| Built for | Solo, Small business | Small business, Mid-market, Enterprise |
| Features GymCRM 6/6 · UrbanGym 6/6 | ||
| Lead capture | ✓ | ✓ |
| Follow-up automation | ✓ | ✓ |
| SMS messaging | ✓ | ✓ |
| Email automation | ✓ | ✓ |
| Sales pipeline | ✓ | ✓ |
| Retention automation | ✓ | ✓ |
| Specs | ||
| Contact limit | Not checked yet | 500 contacts |
| Our review | ||
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| Cons |
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| Our verdict | GymCRM is a gym management and CRM platform for Indian gym owners, managers, trainers, and fitness businesses. It brings lead capture, follow-up reminders, member profiles, billing, payment recording, attendance, class scheduling, member… Read the review → |
UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales… Read the review → |
Strengths and trade-offs
GymCRM — where it wins
- Lead capture, follow-ups, and conversion tracking in one workflow
- Billing, dues, payments, invoices, QR check-ins, and attendance
- Web, iOS, Android, member portal, classes, and reporting
Where it doesn't
- No free plan; the paid plan starts at INR 499 per gym monthly
- Integrations are limited to Razorpay, UPI, WhatsApp Business API, and email
- Built primarily for independent gyms rather than broader fitness operations
UrbanGym — where it wins
- Free plan covers member, attendance, payment, and calendar basics
- Lead pipelines, follow-ups, SMS, renewals, and retention workflows
- Scale supports multi-location analytics, permissions, and audit trails
Where it doesn't
- Platform access is limited to the web
- Free features do not include classes, PT management, or advanced analytics
- Starting paid pricing applies per gym location each month
- GymCRM7.8/10 · 14-day trial
Affordable gym CRM covering leads, billing, attendance, classes, and member access.
Visit GymCRMFull verdict → - UrbanGym7.7/10 · Free plan · 14-day trial
A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.
Visit UrbanGymFull verdict →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update






