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Head-to-head · Fitness CRM Software

GymCRM vs UrbanGym

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score GymCRM #3 in Fitness CRM Software 7.8/10 14-day trial Free trial✓ 6 of 6 features Visit GymCRM
UrbanGym #4 in Fitness CRM Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 6 of 6 features Visit UrbanGym

GymCRM leads on 0 checks, UrbanGym on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGymCRM · 7.8/10
  • Free planonly UrbanGym
  • Free trialboth

GymCRM scores higher on our rubric for fitness crm software: 7.8 against 7.7 out of 10; our editors rank them #3 and #4.

UrbanGym offers free plan; GymCRM doesn't.

GymCRM is the better fit for small gyms needing affordable full gym management. UrbanGym is the better fit for gyms wanting a free starting point and operations suite.

  • GymCRM fits best

    Small gyms needing affordable full gym management

  • UrbanGym fits best

    Gyms wanting a free starting point and operations suite

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature GymCRM 7.8/10 Visit ↗ UrbanGym 7.7/10 Visit ↗
At a glance
Editor score 7.8 7.7
Ranking #3 in Fitness CRM Software #4 in Fitness CRM Software
Best for Small gyms needing affordable full gym management Gyms wanting a free starting point and operations suite
Pricing model Paid Free plan + paid
Starting price ₹499/mo ₹14,990/site/yr
Free plan — ✓ (best)
Free trial 14 days 14 days
Free trial length 14 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud
Platforms Web, iOS, Android Web
Support Email Email, Community
Integrations 4 integrations 8 integrations
Built for Solo, Small business Small business, Mid-market, Enterprise
Features GymCRM 6/6 · UrbanGym 6/6
Lead capture ✓ ✓
Follow-up automation ✓ ✓
SMS messaging ✓ ✓
Email automation ✓ ✓
Sales pipeline ✓ ✓
Retention automation ✓ ✓
Specs
Contact limit Not checked yet 500 contacts
Our review
Pros
  • Lead capture, follow-ups, and conversion tracking in one workflow
  • Billing, dues, payments, invoices, QR check-ins, and attendance
  • Web, iOS, Android, member portal, classes, and reporting
  • Free plan covers member, attendance, payment, and calendar basics
  • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
  • Scale supports multi-location analytics, permissions, and audit trails
Cons
  • No free plan; the paid plan starts at INR 499 per gym monthly
  • Integrations are limited to Razorpay, UPI, WhatsApp Business API, and email
  • Built primarily for independent gyms rather than broader fitness operations
  • Platform access is limited to the web
  • Free features do not include classes, PT management, or advanced analytics
  • Starting paid pricing applies per gym location each month
Our verdict

GymCRM is a gym management and CRM platform for Indian gym owners, managers, trainers, and fitness businesses. It brings lead capture, follow-up reminders, member profiles, billing, payment recording, attendance, class scheduling, member…

Read the review →

UrbanGym is a web-based gym management platform for Indian gyms, fitness studios, franchises, and multi-location operators. It brings together member and membership records, billing, dues tracking, attendance, lead capture, sales…

Read the review →
  1. GymCRMFitness CRM Software 7.814-day trial
  2. UrbanGymFitness CRM Software 7.7Free plan · 14-day trial

Strengths and trade-offs

  • GymCRM — where it wins

    • Lead capture, follow-ups, and conversion tracking in one workflow
    • Billing, dues, payments, invoices, QR check-ins, and attendance
    • Web, iOS, Android, member portal, classes, and reporting

    Where it doesn't

    • No free plan; the paid plan starts at INR 499 per gym monthly
    • Integrations are limited to Razorpay, UPI, WhatsApp Business API, and email
    • Built primarily for independent gyms rather than broader fitness operations
  • UrbanGym — where it wins

    • Free plan covers member, attendance, payment, and calendar basics
    • Lead pipelines, follow-ups, SMS, renewals, and retention workflows
    • Scale supports multi-location analytics, permissions, and audit trails

    Where it doesn't

    • Platform access is limited to the web
    • Free features do not include classes, PT management, or advanced analytics
    • Starting paid pricing applies per gym location each month
  • GymCRM7.8/10 · 14-day trial

    Affordable gym CRM covering leads, billing, attendance, classes, and member access.

    Visit GymCRMFull verdict →
  • UrbanGym7.7/10 · Free plan · 14-day trial

    A broad web-based gym CRM with a free plan and clear upgrade paths for growing operators.

    Visit UrbanGymFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update