Best Microsoft Dynamics 365 Sales Alternatives in 2026
The top Microsoft Dynamics 365 Sales alternatives are HubSpot CRM, Salesforce Sales Cloud and Zoho CRM: 15 CRM software our editors would look at instead of Microsoft Dynamics 365 Sales, in our ranking order.
Microsoft Dynamics 365 Sales: A deep Microsoft-aligned CRM for enterprise sales teams that can justify its higher price. Where it falls short: starts at $65 per user per month with annual billing.
Switching from Microsoft Dynamics 365 Sales? For most crm software buyers the best Microsoft Dynamics 365 Sales alternative is HubSpot CRM, built for free CRM with an approachable ecosystem. On a budget, Freshworks CRM starts at $9/user/mo, against $65/user/mo for Microsoft Dynamics 365 Sales.
Why People Look for a Microsoft Dynamics 365 Sales Alternative
- Starts at $65 per user per month with annual billing
- No permanent free plan; the free offering is a 30-day trial
- Advanced AI and customization require higher-priced editions
- No free plan — 8 of the alternatives below have it
- No open source — 2 of the alternatives below have it
Quick Picks by What You Need
- Best overallHubSpot CRM9.4
Free CRM with an approachable ecosystem
Visit HubSpot CRM - Lowest priceFreshworks CRM9.1
Paid plans from $9/user/mo
Visit Freshworks CRM - Best free optionHubSpot CRM9.4
Has a free plan (Microsoft Dynamics 365 Sales has none)
Visit HubSpot CRM - Best for open sourceOdoo CRM8.6
Open source (Microsoft Dynamics 365 Sales: no)
Visit Odoo CRM
All 15 Microsoft Dynamics 365 Sales Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forFree CRM with an approachable ecosystem
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Editor score 9.4 vs 9.0
A capable free CRM with contact, deal, email, AI, mobile, and integration coverage.
- Email sync
- Marketing automation
- Mobile app
9.4/10★★★★★Visit HubSpot -
Best forMature teams needing advanced sales operations
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Paid from: $25/user/mo vs $65/user/mo
- Editor score 9.3 vs 9.0
A broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.
- Email sync
- Marketing automation
- Mobile app
9.3/10★★★★★Visit Salesforce -
Best forTeams wanting broad CRM value with automation
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Paid from: $14/user/mo vs $65/user/mo
- Editor score 9.2 vs 9.0
A broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.
- Email sync
- Marketing automation
- Mobile app
9.2/10★★★★★Visit Zoho CRM -
Best forAffordable all-in-one sales and marketing CRM
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Paid from: $9/user/mo vs $65/user/mo
- Editor score 9.1 vs 9.0
An affordable CRM combining sales pipelines, marketing automation, communications, and AI.
- Email sync
- Marketing automation
- Mobile app
9.1/10★★★★★Visit Freshworks CRM -
Best forSmall sales teams needing calling and AI
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Paid from: $9/user/mo vs $65/user/mo
A flexible CRM for small sales teams that need calling, AI, and pipeline tools.
- Email sync
- Mobile app
- AI features
8.9/10★★★★☆Visit Freshsales -
Best forFocused sales teams prioritizing pipeline execution
A focused sales CRM for teams that need visual pipeline execution and automation.
- Email sync
- Marketing automation
- Mobile app
8.8/10★★★★☆Visit Pipedrive -
Creatio CRMVerified
Best forMid-market and enterprise teams automating customer work
A configurable CRM suite for teams coordinating sales, marketing, and service workflows.
- Marketing automation
- Mobile app
- AI features
8.7/10★★★★☆Visit Creatio -
Best forBusinesses wanting flexible open-source CRM coverage
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Open source
A flexible CRM with open-source deployment and broad Odoo suite connectivity.
- Open source
- AI features
8.6/10★★★★☆Visit Odoo CRM -
Best forAffordable all-in-one CRM and support
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Paid from: $12/user/mo vs $65/user/mo
An affordable all-in-one CRM with sales, support, marketing, automation, and AI.
- Email sync
- Marketing automation
- Mobile app
8.5/10★★★★☆Visit Vtiger -
Best forSelf-hosted CRM with classic business modules
- Better than Microsoft Dynamics 365 Sales:
- Free plan
- Open source
A flexible self-hosted CRM with broad business modules and no per-user licence fee.
- Open source
- Email sync
- Marketing automation
8.4/10★★★★☆Visit SuiteCRM -
Best forEnterprise sales teams needing guided selling
A workflow-focused CRM for complex enterprise sales operations.
- Email sync
- Marketing automation
- Mobile app
8.3/10★★★★☆Visit Pega CRM -
SalesflareVerified
Best forB2B teams automating prospecting and email engagement
- Better than Microsoft Dynamics 365 Sales:
- Paid from: $29/user/mo vs $65/user/mo
A focused CRM for automated prospecting, email engagement, and pipeline management.
- Email sync
- Marketing automation
- Mobile app
8.3/10★★★★☆Visit Salesflare -
Best forOracle customers needing integrated enterprise sales
An Oracle-centered CRM for complex enterprise sales, forecasting, quoting, and revenue workflows.
- Mobile app
- AI features
8.2/10★★★★☆Visit Oracle -
Best forEstablished businesses wanting mature CRM and marketing
A mature CRM combining sales pipelines, marketing automation, service tools, AI, and mobile access.
- Email sync
- Marketing automation
- Mobile app
8.1/10★★★★☆Visit SuperOffice -
Best forSales teams wanting marketing and AI included
- Better than Microsoft Dynamics 365 Sales:
- Paid from: $13/user/mo vs $65/user/mo
A broad CRM for teams that want sales, marketing, automation, and AI in one system.
- Email sync
- Marketing automation
- Mobile app
8.0/10★★★★☆Visit Nutshell
Microsoft Dynamics 365 Sales Alternatives: Common Questions
What is the best alternative to Microsoft Dynamics 365 Sales?
HubSpot CRM: #1 in our CRM Software ranking, with an editor score of 9.4 out of 10. A capable free CRM with contact, deal, email, AI, mobile, and integration coverage.
Is there a free alternative to Microsoft Dynamics 365 Sales?
Yes. HubSpot CRM, Salesforce Sales Cloud, Zoho CRM, Freshworks CRM and Freshsales have a free plan or a free tier (8 of the 15 alternatives on this page).
What is the cheapest paid alternative to Microsoft Dynamics 365 Sales?
Of the alternatives here that publish a price, Freshworks CRM starts lowest, at $9/user/mo.
Why do people look for Microsoft Dynamics 365 Sales alternatives?
Starts at $65 per user per month with annual billing; No permanent free plan; the free offering is a 30-day trial; Advanced AI and customization require higher-priced editions.
How do I switch from Microsoft Dynamics 365 Sales?
Export your data from Microsoft Dynamics 365 Sales (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Microsoft Dynamics 365 Sales.
How to Switch from Microsoft Dynamics 365 Sales
- Export your data from Microsoft Dynamics 365 Sales (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Microsoft Dynamics 365 Sales.
Microsoft Dynamics 365 Sales vs Each Alternative
| # | Tool | Free plan | Paid from | Free trial | Visual sales pipeline | Email sync | Marketing automation | AI features | Score |
|---|---|---|---|---|---|---|---|---|---|
| 5 | Microsoft Dynamics 365 Sales | No | $65/user/mo | Yes | Yes | Yes | Yes | Yes | 9.0 |
| 1 | HubSpot CRM | Yes | Yes | Yes | Yes | Yes | Yes | 9.4 | |
| 2 | Salesforce Sales Cloud | Yes | $25/user/mo | Yes | Yes | Yes | Yes | 9.3 | |
| 3 | Zoho CRM | Yes | $14/user/mo | Yes | Yes | Yes | Yes | Yes | 9.2 |
| 4 | Freshworks CRM | Yes | $9/user/mo | Yes | Yes | Yes | Yes | Yes | 9.1 |
| 5 | Freshsales | Yes | $9/user/mo | Yes | Yes | Yes | Yes | 8.9 | |
| 6 | Pipedrive | No | Yes | Yes | Yes | Yes | Yes | 8.8 | |
| 7 | Creatio CRM | No | Yes | Yes | Yes | 8.7 | |||
| 8 | Odoo CRM | Yes | Yes | 8.6 | |||||
| 9 | Vtiger CRM | Yes | $12/user/mo | Yes | Yes | Yes | Yes | Yes | 8.5 |
| 10 | SuiteCRM | Yes | £50/mo | Yes | Yes | Yes | Yes | 8.4 | |
| 11 | Pega CRM | Yes | Yes | Yes | Yes | Yes | 8.3 | ||
| 12 | Salesflare | No | $29/user/mo | Yes | Yes | Yes | Yes | Yes | 8.3 |
| 13 | Oracle Fusion Cloud Sales | Yes | 8.2 | ||||||
| 14 | SuperOffice CRM | No | Yes | Yes | Yes | Yes | 8.1 | ||
| 15 | Nutshell | No | $13/user/mo | Yes | Yes | Yes | Yes | Yes | 8.0 |
Head-to-Head
- Microsoft Dynamics 365 Sales vs HubSpot CRM
- Microsoft Dynamics 365 Sales vs Salesforce Sales Cloud
- Microsoft Dynamics 365 Sales vs Zoho CRM
- Microsoft Dynamics 365 Sales vs Freshworks CRM
- Microsoft Dynamics 365 Sales vs Freshsales
- Microsoft Dynamics 365 Sales vs Pipedrive
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update