SuiteCRM
SuiteCRM: A flexible self-hosted CRM with broad business modules and no per-user licence fee. Ranked #11 of 238 in CRM Software by our editors (8.4/10); pricing: Free plan · 30-day trial; best for self-hosted CRM with classic business modules.
At a glance
- Editor score8.4 / 10
- PricingFree plan · 30-day trial
- Best forSelf-hosted CRM with classic business modules
- Free planYes
- Paid from£50/mo
- Facts checked20 Sep 2026
Where it wins
- Open-source deployment on your own servers or cloud provider
- Covers sales, marketing, service, reporting, quotes, and contracts
- Custom fields, modules, workflows, REST API, and third-party integrations
Where it doesn't
- Mobile is not supported
- Self-hosting requires in-house technical capability
- Managed hosting, implementation, and support add separate costs
Our verdict on SuiteCRM
SuiteCRM is an open-source CRM for organisations that need shared customer records across sales, marketing, and service. Its scope includes leads, contacts, accounts, opportunities, sales pipelines, campaigns, email handling, workflows, reports, dashboards, customer cases, quotes, invoices, contracts, and document generation. It suits teams seeking control over deployment and data infrastructure, particularly those with technical capability to manage a self-hosted system.
The pricing structure separates the core software from hosting and services. The Self-Hosted plan supports deployment on an organisation’s servers or cloud provider with full infrastructure control, while Self-Managed is aimed at organisations handling implementation internally. Fully Managed Hosting is listed at £50 per month and includes hosting, security, updates, backups, and support. Quick Start costs £2,520 one time for configuration around business processes and one full day of training. Enterprise adds bespoke development and a dedicated implementation team. Support options include Community resources, Standard Support at £1,200 for 10 support hours, and SuiteASSURED at £3,350 per year with warranty, enhanced security, priority support, and legal indemnities.
For day-to-day CRM work, SuiteCRM combines classic business modules with custom fields, layouts, modules, and relationships. Email capabilities include inbound and outbound accounts, automatic email import, campaigns, and target-list segmentation. Reports can include dashboards, filters, charts, and scheduled reports, while the REST API, Microsoft OAuth, Calendar Sync, CalDAV, and Google Maps support integration needs. The trade-off is that mobile is not supported, so teams requiring mobile access should consider another CRM. SuiteCRM is a strong fit for organisations prioritising self-hosting, customisation, and broad operational coverage; it is less suitable for teams that want a mobile-first system or do not have technical resources for deployment and management.
Your product? Our editors can test SuiteCRM in depth and publish a review, labelled as paid · from $149/mo →
SuiteCRM pricing
All 8 SuiteCRM plans and prices →
SuiteCRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | £50/mo |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Not verified |
| Mobile app | Not verified |
| Open source | Yes |
| Free trial | 30 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | ISO 27001, GDPR, SSO/SAML, 2FA |
| Support | Email, Phone, Tickets, Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: REST API, Microsoft OAuth, Calendar Sync, CalDAV, Google Maps |
| Pricing | Free plan · 30-day trial (source) |
| Website | suitecrm.com |
| Facts checked | 20 Sep 2026 |
SuiteCRM integrations
SuiteCRM lists 5 integrations on its own site.
- REST API
- Microsoft OAuth
- Calendar Sync
- CalDAV
- Google Maps
Alternatives to SuiteCRM
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all SuiteCRM alternatives →
Also Ranked In
SuiteCRM is ranked in 9 of our directories; the 6 strongest besides CRM Software.
- #9Customer Relationship Management - Small Business Software33 tools ranked
- #10Professional Services CRM Software33 tools ranked
- #10Sales CRM Software31 tools ranked
- #10Sales Force Automation Software41 tools ranked
- #11Customer Relationship Management - Enterprise Software23 tools ranked
- #11Customer Relationship Management - Midmarket Software28 tools ranked
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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