HubSpot CRM
HubSpot CRM: A capable free CRM with contact, deal, email, AI, mobile, and integration coverage. Ranked #1 of 238 in CRM Software by our editors (9.4/10); pricing: Free plan · 14-day trial; best for free CRM with an approachable ecosystem.
At a glance
- Editor score9.4 / 10
- PricingFree plan · 14-day trial
- Best forFree CRM with an approachable ecosystem
- Free planYes
- Founded2006 · Cambridge, Massachusetts, United States
- Facts checked20 Sep 2026
Where it wins
- Free plan includes contacts, deals, quotes, chat, and meeting scheduling
- Supports Gmail and Outlook inbox synchronization plus email tools
- Available on web, iOS, Android, and API with third-party integrations
Where it doesn't
- Advanced automation and forecasting require paid Sales Hub tiers
- The platform spans many functions beyond core CRM needs
- Paid tiers introduce credits and multiple capability levels to compare
Our verdict on HubSpot CRM
HubSpot CRM brings customer records, company data, activities, deals, tasks, communication history, and reporting into one cloud platform. It is designed for startups, small businesses, growing teams, and enterprises that want a CRM connected to sales, marketing, service, content, and operations work. The Free plan includes contact management, deal pipelines, quotes, live chat, and meeting scheduling, while email tracking, templates, scheduling, AI tools, mobile access, and integrations extend the core system. A 14-day free trial is also available.
Its ecosystem is a notable fit for teams that already work across several business systems. HubSpot supports web, iOS, Android, and API access, with tools for CRM data import, third-party synchronization, shared inboxes, chatbots, and two-way inbox connections for Gmail and Microsoft Outlook. Listed integrations include Jira, Shopify, Slack, Microsoft Dynamics 365, NetSuite, and Salesforce. That combination makes HubSpot more suitable for organizations seeking a connected customer-data layer than for teams wanting an isolated contact database.
The paid structure moves from Starter, with essential software across marketing, sales, service, content, and data management plus 500 HubSpot Credits, to Professional, which adds sales automation and scaling capabilities with 3,000 HubSpot Credits. Enterprise adds advanced control and flexibility with 5,000 HubSpot Credits. Paid Sales Hub capabilities also include automation, reporting, permissions, and forecasting. Choose HubSpot if a free starting point and broad ecosystem matter; consider a more narrowly focused CRM if you only need simple contact and pipeline tracking without the wider platform.
Your product? Our editors can test HubSpot CRM in depth and publish a review, labelled as paid · from $149/mo →
HubSpot CRM pricing
All 4 HubSpot CRM plans and prices →
HubSpot CRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | No |
| Free trial | 14 days |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR, SSO/SAML |
| Support | Email, Phone, Live chat, Community, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1,800+ integrations: Jira, Shopify, Slack, Microsoft Dynamics 365, NetSuite, Salesforce See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | hubspot.com |
| Facts checked | 20 Sep 2026 |
HubSpot CRM integrations
HubSpot CRM lists 1,800+ integrations on its own site — the 6 named here are the ones its pages call out.
- Jira
- Shopify
- Slack
- Microsoft Dynamics 365
- NetSuite
- Salesforce
See all HubSpot CRM integrations →
Alternatives to HubSpot CRM
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
- Freshworks CRMAn affordable CRM combining sales pipelines, marketing automation, communications, and AI.9.1
See all HubSpot CRM alternatives →
HubSpot CRM vs the competition
- HubSpot CRM vs Salesforce Sales Cloud
- HubSpot CRM vs Zoho CRM
- HubSpot CRM vs Freshworks CRM
- HubSpot CRM vs Microsoft Dynamics 365 Sales
- HubSpot CRM vs Freshsales
- HubSpot CRM vs Pipedrive
Compare HubSpot CRM with any tool side by side →
Also Ranked In
HubSpot CRM is ranked in 16 of our directories; the 6 strongest besides CRM Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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