Salesforce Sales Cloud
Salesforce Sales Cloud: A broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility. Ranked #2 of 238 in CRM Software by our editors (9.3/10); pricing: Free plan · 30-day trial; best for mature teams needing advanced sales operations.
At a glance
- Editor score9.3 / 10
- PricingFree plan · 30-day trial
- Best forMature teams needing advanced sales operations
- Free planYes
- Paid from$25/user/mo
- Founded1999 · San Francisco, California, United States
- Facts checked20 Sep 2026

Where it wins
- Covers leads, accounts, contacts, opportunities, pipelines, and forecasts
- Includes AI features, mobile apps, APIs, dashboards, and email capture
- Connects with Gmail, Outlook, Slack, Jira, DocuSign, and Google Workspace
Where it doesn't
- Advanced automation and customization begin in higher-priced tiers
- Paid plans rise from $25 to $550 per user monthly
- The broad feature set may exceed the needs of simple sales teams
Our verdict on Salesforce Sales Cloud
Salesforce Sales Cloud is a cloud CRM for sales teams managing leads, accounts, contacts, opportunities, activities, and pipelines. It is suited to organizations that need forecasting, reports, dashboards, email integration, mobile access, and AI-assisted prioritization in one system. Web, iOS, Android, and API access support sales work across devices and connected applications, while integrations include Gmail, Outlook, Slack, Jira, LinkedIn Sales Navigator, QuickBooks, DocuSign, Mailchimp, Dropbox, and Google Workspace.
Pricing spans a free Free Suite and paid plans. Free Suite includes account, contact, lead, and opportunity management, the Salesforce Mobile App, and Gmail or Outlook email integration. Starter Suite costs $25 per user per month with monthly billing or $25 per user per month with annual billing, adding sales flows, lead routing, AI email and contact syncing, email marketing, and analytics. Pro Suite costs $100 per user per month annually and adds more automation and customization, sales quoting, forecasting, and AgentExchange access. Core costs $195 annually, Advanced costs $395, and Max costs $550, with higher tiers adding AI, security, data capacity, sales programs, backup and recovery, Salesforce Maps, Tableau Next, Slack editions, Agentforce, and other capabilities.
Its strongest fit is a mature sales organization that can make use of detailed pipeline management, forecasting, quoting, approvals, automation, AI, mobile workflows, APIs, and a wide integration ecosystem. The 30-day free trial and Free Suite provide lower-commitment entry points, but the broader operational scope is likely more than a simple sales team needs. Choose Salesforce Sales Cloud when extensibility and tiered sales operations matter; consider a narrower CRM when basic contact and opportunity tracking is the priority.
Your product? Our editors can test Salesforce Sales Cloud in depth and publish a review, labelled as paid · from $149/mo →
Salesforce Sales Cloud pricing
All 6 Salesforce Sales Cloud plans and prices →
Salesforce Sales Cloud fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $25/user/mo |
| Free trial | Yes |
| Visual sales pipeline | Not verified |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Phone, Community, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: Gmail, Outlook, Slack, Jira, LinkedIn Sales Navigator, QuickBooks … See all → |
| Pricing | Free plan · 30-day trial (source) |
| Website | salesforce.com |
| Facts checked | 20 Sep 2026 |
Salesforce Sales Cloud integrations
Salesforce Sales Cloud lists 10 integrations on its own site.
- Gmail
- Outlook
- Slack
- Jira
- LinkedIn Sales Navigator
- QuickBooks
- DocuSign
- Mailchimp
- Dropbox
- Google Workspace
See all Salesforce Sales Cloud integrations →
Alternatives to Salesforce Sales Cloud
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
- Freshworks CRMAn affordable CRM combining sales pipelines, marketing automation, communications, and AI.9.1
See all Salesforce Sales Cloud alternatives →
Salesforce Sales Cloud vs the competition
- Salesforce Sales Cloud vs HubSpot CRM
- Salesforce Sales Cloud vs Zoho CRM
- Salesforce Sales Cloud vs Freshworks CRM
- Salesforce Sales Cloud vs Microsoft Dynamics 365 Sales
- Salesforce Sales Cloud vs Freshsales
- Salesforce Sales Cloud vs Pipedrive
Compare Salesforce Sales Cloud with any tool side by side →
Also Ranked In
Salesforce Sales Cloud is ranked in 26 of our directories; the 6 strongest besides CRM Software.
- #1Customer Relationship Management - Enterprise Software23 tools ranked
- #1Revenue Operations & Intelligence (RO&I) Software23 tools ranked
- #1Customer Relationship Management - Midmarket Software28 tools ranked
- #1Sales CRM Software31 tools ranked
- #1Sales Force Automation Software41 tools ranked
- #2Ai Sales Tools23 tools ranked
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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