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Head-to-head · CRM Software

Salesforce Sales Cloud vs Pipedrive

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Salesforce Sales Cloud #2 in CRM Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 4 of 6 features Visit Salesforce
Pipedrive #7 in CRM Software 8.8/10 14-day trial Free trial✓ 5 of 6 features Visit Pipedrive

Salesforce Sales Cloud leads on 1 check, Pipedrive on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Sales Cloud · 9.3/10
  • Free planonly Salesforce Sales Cloud
  • Free trialboth
  • Most featuresPipedrive · 5 of 6

Salesforce Sales Cloud scores higher on our rubric for crm software: 9.3 against 8.8 out of 10; our editors rank them #2 and #7.

Salesforce Sales Cloud offers free plan; Pipedrive doesn't.

Salesforce Sales Cloud is the better fit for mature teams needing advanced sales operations. Pipedrive is the better fit for focused sales teams prioritizing pipeline execution.

  • Salesforce Sales Cloud fits best

    Mature teams needing advanced sales operations

  • Pipedrive fits best

    Focused sales teams prioritizing pipeline execution

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Salesforce Sales Cloud 9.3/10 Visit ↗ Pipedrive 8.8/10 Visit ↗
At a glance
Editor score 9.3 8.8
Ranking #2 in CRM Software #7 in CRM Software
Best for Mature teams needing advanced sales operations Focused sales teams prioritizing pipeline execution
Pricing model Free plan + paid Paid
Starting price $25/user/mo —
Free plan ✓ (best) —
Free trial ✓ ✓
Free trial length 30 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Phone, Community, Docs · 24/7 Email, Live chat, Phone · 24/7
Integrations 10 integrations 500+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market
Features Salesforce Sales Cloud 4/6 · Pipedrive 5/6
Visual sales pipeline Not checked yet ✓ (best)
Email sync ✓ ✓
Marketing automation ✓ ✓
AI features ✓ ✓
Mobile app ✓ ✓
Open source Not checked yet Not checked yet
Our review
Pros
  • Covers leads, accounts, contacts, opportunities, pipelines, and forecasts
  • Includes AI features, mobile apps, APIs, dashboards, and email capture
  • Connects with Gmail, Outlook, Slack, Jira, DocuSign, and Google Workspace
  • Customizable visual pipelines keep leads, deals and activities organized.
  • 500+ integrations plus Gmail and Outlook email synchronization.
  • Automation, forecasting and AI tools support repeatable sales workflows.
Cons
  • Advanced automation and customization begin in higher-priced tiers
  • Paid plans rise from $25 to $550 per user monthly
  • The broad feature set may exceed the needs of simple sales teams
  • There is no free plan for teams seeking a no-cost CRM option.
  • Advanced capabilities require higher paid tiers.
  • The product is centered on sales execution rather than broad business operations.
Our verdict

Salesforce Sales Cloud is a cloud CRM for sales teams managing leads, accounts, contacts, opportunities, activities, and pipelines. It is suited to organizations that need forecasting, reports, dashboards, email integration, mobile access,…

Read the review →

Pipedrive is a web-based sales CRM for small and medium-sized businesses that need a clear view of leads, deals, contacts and activities. Its customizable visual pipelines put sales execution at the center, while reporting, revenue…

Read the review →
  1. Salesforce Sales CloudCRM Software 9.3Free plan · 30-day trial
  2. PipedriveCRM Software 8.814-day trial

Strengths and trade-offs

  • Salesforce Sales Cloud — where it wins

    • Covers leads, accounts, contacts, opportunities, pipelines, and forecasts
    • Includes AI features, mobile apps, APIs, dashboards, and email capture
    • Connects with Gmail, Outlook, Slack, Jira, DocuSign, and Google Workspace

    Where it doesn't

    • Advanced automation and customization begin in higher-priced tiers
    • Paid plans rise from $25 to $550 per user monthly
    • The broad feature set may exceed the needs of simple sales teams
  • Pipedrive — where it wins

    • Customizable visual pipelines keep leads, deals and activities organized.
    • 500+ integrations plus Gmail and Outlook email synchronization.
    • Automation, forecasting and AI tools support repeatable sales workflows.

    Where it doesn't

    • There is no free plan for teams seeking a no-cost CRM option.
    • Advanced capabilities require higher paid tiers.
    • The product is centered on sales execution rather than broad business operations.
  • Salesforce Sales Cloud9.3/10 · Free plan · 30-day trial

    A broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.

    Visit SalesforceFull verdict →
  • Pipedrive8.8/10 · 14-day trial

    A focused sales CRM for teams that need visual pipeline execution and automation.

    Visit PipedriveFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update