Head-to-head · CRM Software
Salesforce Sales Cloud vs Pipedrive
Salesforce Sales Cloud leads on 1 check, Pipedrive on 0, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreSalesforce Sales Cloud · 9.3/10
- Free planonly Salesforce Sales Cloud
- Free trialboth
- Most featuresPipedrive · 5 of 6
Salesforce Sales Cloud scores higher on our rubric for crm software: 9.3 against 8.8 out of 10; our editors rank them #2 and #7.
Salesforce Sales Cloud offers free plan; Pipedrive doesn't.
Salesforce Sales Cloud is the better fit for mature teams needing advanced sales operations. Pipedrive is the better fit for focused sales teams prioritizing pipeline execution.
- Salesforce Sales Cloud fits best
Mature teams needing advanced sales operations
- Pipedrive fits best
Focused sales teams prioritizing pipeline execution
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Side by side
| Feature | Salesforce Sales Cloud 9.3/10 Visit ↗ | Pipedrive 8.8/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.3 | 8.8 |
| Ranking | #2 in CRM Software | #7 in CRM Software |
| Best for | Mature teams needing advanced sales operations | Focused sales teams prioritizing pipeline execution |
| Pricing model | Free plan + paid | Paid |
| Starting price | $25/user/mo | — |
| Free plan | ✓ (best) | — |
| Free trial | ✓ | ✓ |
| Free trial length | 30 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Mobile | Cloud, Mobile |
| Platforms | Web, iOS, Android | Web, iOS, Android |
| Support | Phone, Community, Docs · 24/7 | Email, Live chat, Phone · 24/7 |
| Integrations | 10 integrations | 500+ integrations |
| Built for | Small business, Mid-market, Enterprise | Small business, Mid-market |
| Features Salesforce Sales Cloud 4/6 · Pipedrive 5/6 | ||
| Visual sales pipeline | Not checked yet | ✓ (best) |
| Email sync | ✓ | ✓ |
| Marketing automation | ✓ | ✓ |
| AI features | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Open source | Not checked yet | Not checked yet |
| Our review | ||
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| Our verdict | Salesforce Sales Cloud is a cloud CRM for sales teams managing leads, accounts, contacts, opportunities, activities, and pipelines. It is suited to organizations that need forecasting, reports, dashboards, email integration, mobile access,… Read the review → |
Pipedrive is a web-based sales CRM for small and medium-sized businesses that need a clear view of leads, deals, contacts and activities. Its customizable visual pipelines put sales execution at the center, while reporting, revenue… Read the review → |
Strengths and trade-offs
Salesforce Sales Cloud — where it wins
- Covers leads, accounts, contacts, opportunities, pipelines, and forecasts
- Includes AI features, mobile apps, APIs, dashboards, and email capture
- Connects with Gmail, Outlook, Slack, Jira, DocuSign, and Google Workspace
Where it doesn't
- Advanced automation and customization begin in higher-priced tiers
- Paid plans rise from $25 to $550 per user monthly
- The broad feature set may exceed the needs of simple sales teams
Pipedrive — where it wins
- Customizable visual pipelines keep leads, deals and activities organized.
- 500+ integrations plus Gmail and Outlook email synchronization.
- Automation, forecasting and AI tools support repeatable sales workflows.
Where it doesn't
- There is no free plan for teams seeking a no-cost CRM option.
- Advanced capabilities require higher paid tiers.
- The product is centered on sales execution rather than broad business operations.
- Salesforce Sales Cloud9.3/10 · Free plan · 30-day trial
A broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.
Visit SalesforceFull verdict → - Pipedrive8.8/10 · 14-day trial
A focused sales CRM for teams that need visual pipeline execution and automation.
Visit PipedriveFull verdict →
More comparisons
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- Salesforce Sales Cloud vs Freshsales
- Salesforce Sales Cloud vs Creatio CRM
- Zoho CRM vs Pipedrive
All CRM software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update







