Salesforce Sales Cloud vs Creatio CRM

Salesforce Sales Cloud9.3Visit Creatio CRM8.7Visit

Higher score Salesforce Sales Cloud #2 in CRM Software 9.3/10 Free plan · 30-day trial Free planFree trial✓ 4 of 6 features Visit Salesforce

vs

Creatio CRM #8 in CRM Software 8.7/10 14-day trial Free trial✓ 3 of 6 features Visit Creatio

• Salesforce Sales Cloud fits best

  Mature teams needing advanced sales operations

• Creatio CRM fits best

  Mid-market and enterprise teams automating customer work

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Side by side

Feature	Salesforce Sales Cloud 9.3/10 Visit ↗	Creatio CRM 8.7/10 Visit ↗
At a glance
Editor score	9.3	8.7
Ranking	#2 in CRM Software	#8 in CRM Software
Best for	Mature teams needing advanced sales operations	Mid-market and enterprise teams automating customer work
Pricing model	Free plan + paid	Paid
Starting price	$25/user/mo	—
Free plan	✓ (best)	—
Free trial	✓	✓
Free trial length	30 days · no card needed	14 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Phone, Community, Docs · 24/7	Email, Phone, Community, Docs · 24/7
Integrations	10 integrations	700+ integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Salesforce Sales Cloud 4/6 · Creatio CRM 3/6
Visual sales pipeline	Not checked yet	Not checked yet
Email sync	✓ (best)	Not checked yet
Marketing automation	✓	✓
AI features	✓	✓
Mobile app	✓	✓
Open source	Not checked yet	Not checked yet
Our review
Pros	Covers leads, accounts, contacts, opportunities, pipelines, and forecasts Includes AI features, mobile apps, APIs, dashboards, and email capture Connects with Gmail, Outlook, Slack, Jira, DocuSign, and Google Workspace	Unifies customer profiles with sales, marketing, and service workflows No-code tools customize workflows and applications Mobile access, AI features, and 700 integrations extend the platform
Cons	Advanced automation and customization begin in higher-priced tiers Paid plans rise from $25 to $550 per user monthly The broad feature set may exceed the needs of simple sales teams	There is no free plan CRM products are listed separately from the required Business & AI Studio platform The broad suite may be more than teams focused on one CRM function need
Our verdict	Salesforce Sales Cloud is a cloud CRM for sales teams managing leads, accounts, contacts, opportunities, activities, and pipelines. It is suited to organizations that need forecasting, reports, dashboards, email integration, mobile access,… Read the review →	Creatio CRM brings customer data, sales, marketing, service, and workflow automation into one configurable platform. It is positioned for midsize organizations and enterprises whose teams need to coordinate work across the customer… Read the review →

Strengths and trade-offs

• Salesforce Sales Cloud — where it wins

  • Covers leads, accounts, contacts, opportunities, pipelines, and forecasts
  • Includes AI features, mobile apps, APIs, dashboards, and email capture
  • Connects with Gmail, Outlook, Slack, Jira, DocuSign, and Google Workspace

  Where it doesn't

  • Advanced automation and customization begin in higher-priced tiers
  • Paid plans rise from $25 to $550 per user monthly
  • The broad feature set may exceed the needs of simple sales teams

• Creatio CRM — where it wins

  • Unifies customer profiles with sales, marketing, and service workflows
  • No-code tools customize workflows and applications
  • Mobile access, AI features, and 700 integrations extend the platform

  Where it doesn't

  • There is no free plan
  • CRM products are listed separately from the required Business & AI Studio platform
  • The broad suite may be more than teams focused on one CRM function need

• Salesforce Sales Cloud9.3/10 · Free plan · 30-day trial

  A broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.

  Visit SalesforceFull verdict →
• Creatio CRM8.7/10 · 14-day trial

  A configurable CRM suite for teams coordinating sales, marketing, and service workflows.

  Visit CreatioFull verdict →