HubSpot CRM vs Creatio CRM

HubSpot CRM9.4Visit Creatio CRM8.7Visit

Higher score HubSpot CRM #1 in CRM Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 5 of 6 features Visit HubSpot

vs

Creatio CRM #8 in CRM Software 8.7/10 14-day trial Free trial✓ 3 of 6 features Visit Creatio

• HubSpot CRM fits best

  Free CRM with an approachable ecosystem

• Creatio CRM fits best

  Mid-market and enterprise teams automating customer work

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Side by side

Feature	HubSpot CRM 9.4/10 Visit ↗	Creatio CRM 8.7/10 Visit ↗
At a glance
Editor score	9.4	8.7
Ranking	#1 in CRM Software	#8 in CRM Software
Best for	Free CRM with an approachable ecosystem	Mid-market and enterprise teams automating customer work
Pricing model	Free plan + paid	Paid
Starting price	Free plan · 14-day trial	14-day trial
Free plan	✓ (best)	—
Free trial	✓	✓
Free trial length	14 days	14 days
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone, Live chat, Community, Docs	Email, Phone, Community, Docs · 24/7
Compliance	SOC 2, GDPR, SSO/SAML	SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML
Integrations	1,800+ integrations	700+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features HubSpot CRM 5/6 · Creatio CRM 3/6
Visual sales pipeline	✓ (best)	Not checked yet
Email sync	✓ (best)	Not checked yet
Marketing automation	✓	✓
AI features	✓	✓
Mobile app	✓	✓
Open source	—	Not checked yet
Our review
Pros	Free plan includes contacts, deals, quotes, chat, and meeting scheduling Supports Gmail and Outlook inbox synchronization plus email tools Available on web, iOS, Android, and API with third-party integrations	Unifies customer profiles with sales, marketing, and service workflows No-code tools customize workflows and applications Mobile access, AI features, and 700 integrations extend the platform
Cons	Advanced automation and forecasting require paid Sales Hub tiers The platform spans many functions beyond core CRM needs Paid tiers introduce credits and multiple capability levels to compare	There is no free plan CRM products are listed separately from the required Business & AI Studio platform The broad suite may be more than teams focused on one CRM function need
Our verdict	HubSpot CRM brings customer records, company data, activities, deals, tasks, communication history, and reporting into one cloud platform. It is designed for startups, small businesses, growing teams, and enterprises that want a CRM… Read the review →	Creatio CRM brings customer data, sales, marketing, service, and workflow automation into one configurable platform. It is positioned for midsize organizations and enterprises whose teams need to coordinate work across the customer… Read the review →

Strengths and trade-offs

• HubSpot CRM — where it wins

  • Free plan includes contacts, deals, quotes, chat, and meeting scheduling
  • Supports Gmail and Outlook inbox synchronization plus email tools
  • Available on web, iOS, Android, and API with third-party integrations

  Where it doesn't

  • Advanced automation and forecasting require paid Sales Hub tiers
  • The platform spans many functions beyond core CRM needs
  • Paid tiers introduce credits and multiple capability levels to compare

• Creatio CRM — where it wins

  • Unifies customer profiles with sales, marketing, and service workflows
  • No-code tools customize workflows and applications
  • Mobile access, AI features, and 700 integrations extend the platform

  Where it doesn't

  • There is no free plan
  • CRM products are listed separately from the required Business & AI Studio platform
  • The broad suite may be more than teams focused on one CRM function need

• HubSpot CRM9.4/10 · Free plan · 14-day trial

  A capable free CRM with contact, deal, email, AI, mobile, and integration coverage.

  Visit HubSpotFull verdict →
• Creatio CRM8.7/10 · 14-day trial

  A configurable CRM suite for teams coordinating sales, marketing, and service workflows.

  Visit CreatioFull verdict →