Microsoft Dynamics 365 Sales vs Pipedrive

Microsoft Dynamics 365 Sales9.0Visit Pipedrive8.8Visit

Higher score Microsoft Dynamics 365 Sales #5 in CRM Software 9.0/10 30-day trial Free trial✓ 5 of 6 features Visit Microsoft

vs

Pipedrive #7 in CRM Software 8.8/10 14-day trial Free trial✓ 5 of 6 features Visit Pipedrive

• Microsoft Dynamics 365 Sales fits best

  Microsoft ecosystem enterprise sales teams

• Pipedrive fits best

  Focused sales teams prioritizing pipeline execution

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Side by side

Feature	Microsoft Dynamics 365 Sales 9.0/10 Visit ↗	Pipedrive 8.8/10 Visit ↗
At a glance
Editor score	9.0	8.8
Ranking	#5 in CRM Software	#7 in CRM Software
Best for	Microsoft ecosystem enterprise sales teams	Focused sales teams prioritizing pipeline execution
Pricing model	Paid	Paid
Starting price	$65/user/mo	—
Free plan	—	—
Free trial	✓	✓
Free trial length	30 days	14 days · no card needed
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Tickets, Community, Docs	Email, Live chat, Phone · 24/7
Integrations	10 integrations	500+ integrations
Built for	Mid-market, Enterprise	Small business, Mid-market
Features Microsoft Dynamics 365 Sales 5/6 · Pipedrive 5/6
Visual sales pipeline	✓	✓
Email sync	✓	✓
Marketing automation	✓	✓
AI features	✓	✓
Mobile app	✓	✓
Open source	—	Not checked yet
Our review
Pros	Deep Microsoft 365, Teams, Exchange, Power BI, and Power Platform fit Forecasting, pipeline management, scoring, conversation intelligence, and AI Web, iOS, Android, and API access support distributed sales teams	Customizable visual pipelines keep leads, deals and activities organized. 500+ integrations plus Gmail and Outlook email synchronization. Automation, forecasting and AI tools support repeatable sales workflows.
Cons	Starts at $65 per user per month with annual billing No permanent free plan; the free offering is a 30-day trial Advanced AI and customization require higher-priced editions	There is no free plan for teams seeking a no-cost CRM option. Advanced capabilities require higher paid tiers. The product is centered on sales execution rather than broad business operations.
Our verdict	Microsoft Dynamics 365 Sales is a cloud CRM application for sales organizations that need structured account, contact, lead, opportunity, quote, order, invoice, campaign, and forecast management. It is particularly suited to enterprise… Read the review →	Pipedrive is a web-based sales CRM for small and medium-sized businesses that need a clear view of leads, deals, contacts and activities. Its customizable visual pipelines put sales execution at the center, while reporting, revenue… Read the review →

Strengths and trade-offs

• Microsoft Dynamics 365 Sales — where it wins

  • Deep Microsoft 365, Teams, Exchange, Power BI, and Power Platform fit
  • Forecasting, pipeline management, scoring, conversation intelligence, and AI
  • Web, iOS, Android, and API access support distributed sales teams

  Where it doesn't

  • Starts at $65 per user per month with annual billing
  • No permanent free plan; the free offering is a 30-day trial
  • Advanced AI and customization require higher-priced editions

• Pipedrive — where it wins

  • Customizable visual pipelines keep leads, deals and activities organized.
  • 500+ integrations plus Gmail and Outlook email synchronization.
  • Automation, forecasting and AI tools support repeatable sales workflows.

  Where it doesn't

  • There is no free plan for teams seeking a no-cost CRM option.
  • Advanced capabilities require higher paid tiers.
  • The product is centered on sales execution rather than broad business operations.

• Microsoft Dynamics 365 Sales9.0/10 · 30-day trial

  A deep Microsoft-aligned CRM for enterprise sales teams that can justify its higher price.

  Visit MicrosoftFull verdict →
• Pipedrive8.8/10 · 14-day trial

  A focused sales CRM for teams that need visual pipeline execution and automation.

  Visit PipedriveFull verdict →