Vtiger CRM
Vtiger CRM: An affordable all-in-one CRM with sales, support, marketing, automation, and AI. Ranked #10 of 238 in CRM Software by our editors (8.5/10); pricing: Free plan; best for affordable all-in-one CRM and support.
At a glance
- Editor score8.5 / 10
- PricingFree plan
- Best forAffordable all-in-one CRM and support
- Free planYes
- Paid from$12/user/mo
- Founded2004
- Facts checked20 Sep 2026
Where it wins
- Free plan supports up to 10 users and 3,000 records
- Combines sales, marketing, support, projects, and inventory tools
- Includes AI, mobile apps, email sync, and eight integrations
Where it doesn't
- The free plan limits users and records
- Paid plans use annual billing and local taxes apply
- Advanced capabilities are spread across higher-priced editions
Our verdict on Vtiger CRM
Vtiger CRM is a cloud customer relationship management platform for small and medium-sized businesses that want sales, marketing, customer support, project, and inventory functions in one system. Its core tools cover contacts, leads, deals, visual sales pipelines, campaigns, ticketing, knowledge bases, portals, reporting, dashboards, invoicing, and workflow automation. Web, iOS, and Android access support teams working across devices, while Gmail, Google Workspace, Microsoft Outlook, Office 365, Microsoft Teams, WhatsApp, Zapier, and DocuSign connect it with common business workflows.
Pricing is structured around five One editions. One Pilot is free with annual billing and supports up to 10 users and 3,000 records, along with contact, account, and lead management, marketing campaigns, reports, and dashboards. One Growth costs $12 per user per month with annual billing and adds full access to included apps and features, advanced sales automation, predictive and generative AI, and lead auto-assignment and routing. One Professional costs $30 and adds Customer One View, multiple pipelines, engagement scoring, forecasting, quotas, and scheduled email campaigns. One Enterprise costs $42 and adds multi-currency support, internal ticketing, work orders, and advanced project automation. One AI costs $50 and adds predictive and generative AI, natural-language querying, voice assistant integration, and AI designers. A 15-day free trial is also available.
The main appeal is breadth: Vtiger brings pipeline management, marketing automation, support ticketing, analytics, mobile CRM, email synchronization, and AI into one product. That makes it a practical choice for organizations seeking an all-in-one system rather than a sales-only CRM. The trade-off is that the most specialized capabilities sit in higher tiers, so teams should match their needs to the edition carefully. Smaller teams can start with One Pilot or One Growth, while businesses needing advanced forecasting, support operations, project automation, or deeper AI should consider the corresponding paid plans.
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Vtiger CRM pricing
All 5 Vtiger CRM plans and prices →
Vtiger CRM fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $12/user/mo |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | ISO 27001, GDPR |
| Support | Email, Live chat · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 500+ integrations: Gmail, Google Workspace, Microsoft Outlook, Microsoft Teams, Office 365, WhatsApp … See all → |
| Pricing | Free plan (source) |
| Website | vtiger.com |
| Facts checked | 20 Sep 2026 |
Vtiger CRM integrations
Vtiger CRM lists 500+ integrations on its own site — the 15 named here are the ones its pages call out.
- Gmail
- Google Workspace
- Microsoft Outlook
- Microsoft Teams
- Office 365
- Zapier
- DocuSign
- Mailchimp
- QuickBooks
- Xero
- Twilio
- Zoom
- Google Meet
- Dropbox
See all Vtiger CRM integrations →
Alternatives to Vtiger CRM
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all Vtiger CRM alternatives →
Also Ranked In
Vtiger CRM is ranked in 10 of our directories; the 6 strongest besides CRM Software.
- #7Customer Relationship Management - Small Business Software33 tools ranked
- #7Small Business CRM33 tools ranked
- #9Manufacturing CRM Software30 tools ranked
- #9Customer Relationship Management - Midmarket Software28 tools ranked
- #9Sales CRM Software31 tools ranked
- #11Customer Service CRM Software24 tools ranked
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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