Nutshell
Nutshell: A broad CRM for teams that want sales, marketing, automation, and AI in one system. Ranked #16 of 238 in CRM Software by our editors (8.0/10); pricing: 14-day trial; best for sales teams wanting marketing and AI included.
At a glance
- Editor score8.0 / 10
- Pricing14-day trial
- Best forSales teams wanting marketing and AI included
- Free planNo
- Paid from$13/user/mo
- Founded2009 · Ann Arbor, Michigan, United States
- Facts checked20 Sep 2026
Where it wins
- Combines pipelines, email sync, marketing, automation, and AI
- Includes quotes, invoices, contracts, forms, and landing pages
- Supports web, iOS, Android, API, and Google and Microsoft sync
Where it doesn't
- No free plan is available
- Plan prices are shown for annual billing
- Integration coverage may be narrower than some alternatives
Our verdict on Nutshell
Nutshell is a cloud CRM for small and mid-sized businesses that need contact, lead, deal, communication, and sales activity management in one system. Its visual pipeline supports kanban, list, map, and chart views, while two-way synchronization connects email and calendars from Google and Microsoft. Sales sequences, task automation, lead assignment, reporting, forecasting, marketing automation, web chat, forms, quotes, invoices, contracts, and mobile apps give it a broad scope. It is a practical fit for sales teams that also want marketing and AI features included rather than added through separate products.
Pricing is organized across five paid plans, with annual per-user pricing. Foundation costs $13 per user per month and includes unlimited contacts and storage, email and calendar sync, an AI chatbot, form builder and landing pages, and 10 AI outcomes. Growth costs $25 and adds activity reports, sales quotas, lead assignment rules, custom stage goals, and 20 AI outcomes. Pro costs $42 and adds five custom pipelines, advanced reporting, sales automation, AI lead recaps and next steps, a meeting scheduler, and 40 AI outcomes. Business costs $59 and adds 10 custom pipelines, advanced meeting scheduling, audit logging, additional teams and territories, and 100 AI outcomes. Enterprise costs $79 and adds unlimited pipelines, unlimited custom fields, enterprise SSO, SQL data access, phone support, and 150 AI outcomes.
The product’s main distinction is breadth. AI features cover summaries, lead scoring, email drafting, and timeline summarization, while marketing tools include email and SMS marketing, web forms, landing pages, and chat. Integrations include Gmail, Google Calendar, Microsoft 365, Outlook, Slack, QuickBooks, Intercom, Mailchimp, Calendly, Zapier, social messaging tools, and an Open API. The integration list may be less suitable for teams with specialized ecosystem requirements. Choose Nutshell when sales and marketing capabilities belong in one CRM; consider alternatives when a wider integration catalog or a free plan is essential.
Your product? Our editors can test Nutshell in depth and publish a review, labelled as paid · from $149/mo →
Nutshell pricing
All 5 Nutshell plans and prices →
Nutshell fact sheet
| Free plan | No |
|---|---|
| Paid from | $13/user/mo |
| Free trial | Yes |
| Visual sales pipeline | Yes |
| Email sync | Yes |
| Marketing automation | Yes |
| AI features | Yes |
| Mobile app | Yes |
| Open source | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR, SSO/SAML |
| Support | Email, Live chat, Phone, Docs |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 5,000+ integrations: Gmail, Google Calendar, Microsoft 365, Microsoft Outlook, Slack, QuickBooks … See all → |
| Pricing | 14-day trial (source) |
| Website | nutshell.com |
| Facts checked | 20 Sep 2026 |
Nutshell integrations
Nutshell lists 5,000+ integrations on its own site — the 14 named here are the ones its pages call out.
- Gmail
- Google Calendar
- Microsoft 365
- Microsoft Outlook
- Slack
- QuickBooks
- Intercom
- Mailchimp
- Calendly
- Zapier
- Facebook Messenger
- WhatsApp Business
- Open API
See all Nutshell integrations →
Alternatives to Nutshell
- HubSpot CRMA capable free CRM with contact, deal, email, AI, mobile, and integration coverage.9.4
- Salesforce Sales CloudA broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.9.3
- Zoho CRMA broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs.9.2
See all Nutshell alternatives →
Also Ranked In
Nutshell is ranked in 13 of our directories; the 6 strongest besides CRM Software.
- #2Sales Tracking Software26 tools ranked
- #6Pipeline Management28 tools ranked
- #12Small Business CRM33 tools ranked
- #14Sales Force Automation Software41 tools ranked
- #15Customer Relationship Management - Midmarket Software28 tools ranked
- #16Customer Relationship Management - Small Business Software33 tools ranked
Used Nutshell? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Nutshell for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Nutshell is listed in our CRM Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/nutshell/"><img src="https://www.itechguides.com/best/badge/nutshell.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update