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The Best Remote Support Software in 2026

We researched these products from official websites, including pricing pages, plan tables, and product documentation. Rankings focus on remote support’s core job, value for money, and verified features such as technician workflows, unattended access, session controls, and platform coverage.

Our top picks

  1. Top ranked

    9.4/10

    A broad remote support suite with attended and unattended access, strong operations, and flexible licensing.

    Free plan · 14-day trial

  2. Runner-up

    Zoho Assist#2 of 48
    9.2/10

    A flexible remote support suite with a free plan and broad platform coverage.

    Free plan · 15-day trial

  3. Top-ranked free plan

    Splashtop#3 of 48
    9.1/10

    A cost-conscious choice for teams needing core remote access and support features.

    Free plan

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

The full ranking 48 tools, best first

48 tools
  1. Best forOrganizations needing mature, broad remote support

    A broad remote support suite with attended and unattended access, strong operations, and flexible licensing.

    • Session recording
    9.4/10★★★★★
    Visit TeamViewer
  2. Best forBroad support teams seeking strong value

    A flexible remote support suite with a free plan and broad platform coverage.

    • Session recording
    9.2/10★★★★★
    Visit Zoho Assist
  3. Splashtop

    Best forCost-conscious teams needing core remote access

    A cost-conscious choice for teams needing core remote access and support features.

    • Session recording
    9.1/10★★★★★
    Visit Splashtop
  4. Best forIT teams needing affordable device control

    Affordable remote control with broad diagnostics, mobile support, and cloud or on-premises deployment.

    • Session recording
    9.0/10★★★★☆
    Visit ManageEngine
  5. AnyDesk

    Best forLarge device fleets needing broad coverage

    A broad remote support platform for teams managing varied devices and access modes.

    • Session recording
    8.9/10★★★★☆
    Visit AnyDesk
  6. Best forSupport centers managing many concurrent sessions

    A queue-focused remote support suite for teams managing many concurrent sessions.

    • Session transfer
    • Multi-monitor support
    • Unattended access
    8.8/10★★★★☆
    Visit LogMeIn Rescue
  7. Best forIT teams needing deep troubleshooting controls

    Deep troubleshooting, auditing, and deployment options for IT teams.

    • Session recording
    8.7/10★★★★☆
    Visit ScreenConnect
  8. Best forSecurity-focused enterprise support teams

    A security-focused remote support suite with broad access, control, and integration features.

    • Session recording
    Pricing on request · 14-day trial Our BeyondTrust Remote Support verdict → Visit BeyondTrust
    8.6/10★★★★☆
    Visit BeyondTrust
  9. Best forSupport teams needing security and deployment depth

    A security-focused remote support platform with broad deployment and access options.

    • Session recording
    8.5/10★★★★☆
    Visit ISL Online
  10. Best forSecure attended support sessions

    A focused remote support tool with attended sessions, device access, and technician controls.

    • Multi-monitor support
    • Unattended access
    • Session recording
    8.3/10★★★★☆
    Visit RealVNC
  11. Best forMSP teams needing reporting and RMM links

    A reporting-focused remote support tool for MSPs using N-able platforms.

    • Session recording
    8.2/10★★★★☆
    Visit N-able
  12. Best forWindows-heavy teams needing endpoint administration

    A Windows-oriented remote administration suite with recording, inventory, scripting, and gateway connectivity.

    • Multi-monitor support
    • Unattended access
    • Session recording
    Pricing on request · 30-day trial Our NetSupport Manager verdict → Visit NetSupport
    8.1/10★★★★☆
    Visit NetSupport
  13. RemotePC

    Best forTeams prioritizing low-cost, broad remote access

    Broad remote access and support coverage at a low monthly starting price.

    • Session recording
    8.0/10★★★★☆
    Visit RemotePC
  14. RustDesk

    Best forSelf-hosters wanting an open-source option

    A flexible open-source remote support option for teams that want self-hosting.

    • Session recording
    7.9/10★★★★☆
    Visit RustDesk
  15. Best forTechnicians needing traditional desktop control

    A capable desktop-control tool for technicians who prefer on-premises deployment.

    • Multi-monitor support
    • Unattended access
    7.8/10★★★★☆
    Visit SolarWinds
  16. Best forTeams wanting a generous free concurrent-user tier

    A feature-rich remote support tool with a generous free tier and self-hosting.

    • Session recording
    Free plan · 30-day trial Our Remote Utilities verdict → Visit the website
    7.7/10★★★★☆
    Visit the website
  17. Best forOperations teams needing automation and monitoring

    Broad remote operations coverage, but session-based pricing raises the cost bar.

    • Multi-monitor support
    • Unattended access
    • Session recording
    7.6/10★★★★☆
    Visit SimpleHelp
  18. Best forIT operations needing deployment and patching

    A broad remote-support suite for teams managing endpoints, deployment, patching, and IT processes.

    • Session recording
    Pricing on request · 15-day trial Our Goverlan Reach verdict → Visit EasyVista
    7.5/10★★★★☆
    Visit EasyVista
  19. Best forMatrix42 customers needing enterprise remote support

    A remote support tool for teams that need attended and unattended access.

    • Session recording
    Pricing on request · 30-day trial Our Matrix42 FastViewer verdict → Visit Matrix42
    7.4/10★★★★☆
    Visit Matrix42
  20. Best forMobile and device-support specialists

    A device-focused remote support suite with useful mobile tools and limited ecosystem breadth.

    • Multi-monitor support
    • Unattended access
    • Session recording
    Free plan · 14-day trial Our AirDroid Remote Support verdict → Visit AirDroid
    7.3/10★★★★☆
    Visit AirDroid
  21. Best forLow-cost concurrent support sessions

    A low-cost option for attended and unattended support sessions billed by connection.

    • Session recording
    7.2/10★★★★☆
    Visit TSplus
  22. DWService

    Best forFree users needing administration tools

    A capable free option for remote administration, with paid plans focused on bandwidth.

    7.1/10★★★★☆
    Visit DWService
  23. HelpWire

    Best forSmall teams wanting free basic support

    A capable free remote-support option for small teams with basic desktop needs.

    • Session transfer
    • Multi-monitor support
    • Unattended access
    7.0/10★★★★☆
    Visit HelpWire
  24. Best forSmall teams wanting flexible browser-based access

    Flexible remote support with broad platform coverage, self-hosting, and a useful free plan.

    • Session recording
    Free plan · 14-day trial Our Getscreen.me verdict → Visit Getscreen.me
    6.9/10★★★☆☆
    Visit Getscreen.me
  25. Best forBudget buyers needing simple remote monitoring

    A broad remote-control toolkit for budget-conscious teams managing devices.

    • Multi-monitor support
    • Unattended access
    • Session recording
    6.8/10★★★☆☆
    Visit RemoteView
  26. Best forMulti-device remote access and IT management

    RemoteToPC combines unattended access, attended support, and IT management across major platforms.

    6.7/10★★★☆☆
    Visit RemoteToPC
  27. Supremo

    Best forSmall teams wanting affordable attended support

    Affordable attended and unattended support with file transfer, chat, reporting and RMM options.

    21-day trial Our Supremo verdict → Visit Supremo
    6.6/10★★★☆☆
    Visit Supremo
  28. Best forBudget buyers wanting a feature-rich free tier

    A broad remote administration toolkit for budget-conscious support teams.

    • Multi-monitor support
    • Unattended access
    • Session recording
    Free plan · 30-day trial Our LiteManager verdict → Visit LiteManager
    6.5/10★★★☆☆
    Visit LiteManager
  29. Best forAffordable cross-platform support

    A capable, affordable choice for remote support across computers and mobile devices.

    • Session recording
    Free plan · 21-day trial Our Iperius Remote verdict → Visit Iperius Remote
    6.4/10★★★☆☆
    Visit Iperius Remote
  30. ShowMyPC

    Best forSimple, low-cost remote access

    A low-cost remote support option with browser access, recording, file transfer, and mobile coverage.

    • Session recording
    Free plan · 14-day trial Our ShowMyPC verdict → Visit ShowMyPC
    6.3/10★★★☆☆
    Visit ShowMyPC
  31. dualmon

    Best forLow-cost teams managing defined device counts

    Low-cost remote support with both attended and unattended access modes.

    • Session recording
    Free plan · 14-day trial Our dualmon verdict → Visit dualmon
    6.2/10★★★☆☆
    Visit dualmon
  32. AeroAdmin

    Best forSmall desktop teams needing free remote control

    A free, desktop-focused remote support tool with broad access and session features.

    • Session recording
    6.1/10★★★☆☆
    Visit AeroAdmin
  33. Best forTechnical teams wanting free self-hosted support

    A capable free remote-support platform for teams comfortable operating their own server.

    • Session recording
    6.0/10★★★☆☆
    Visit MeshCentral
  34. FixMe.IT

    Best forSingle-technician teams needing full session controls

    A focused remote-support tool for one technician who needs detailed session control.

    • Multi-monitor support
    • Unattended access
    • Session recording
    5.9/10★★★☆☆
    Visit FixMe.IT
  35. Best forServiceNow-centered teams wanting AI assistance

    A broad remote support suite with strong ServiceNow integration and custom pricing.

    • Session transfer
    • Multi-monitor support
    • Unattended access
    Pricing on request · 14-day trial Our ScreenMeet Remote Support verdict → Visit ScreenMeet
    5.8/10★★★☆☆
    Visit ScreenMeet
  36. Best forEnterprise buyers needing deep SolarWinds alignment

    A feature-rich remote support suite with strong SolarWinds alignment and a high entry price.

    • Session transfer
    • Multi-monitor support
    • Unattended access
    From $972/user/yr · 14-day trial Our Dameware Remote Everywhere verdict → Visit Dameware
    5.7/10★★★☆☆
    Visit Dameware
  37. UltraVNC

    Best forWindows users wanting free open-source remote control

    A capable Windows-only remote support tool for teams that value open-source control.

    5.6/10★★★☆☆
    Visit UltraVNC
  38. Best forBrowser-first attended support

    A broad remote support platform with strong browser access and mobile coverage.

    • Session transfer
    • Multi-monitor support
    • Unattended access
    5.5/10★★★☆☆
    Visit RemoteCall
  39. Remotely

    Best forDevelopers comfortable operating self-hosted software

    A flexible open-source option for teams prepared to operate their own support server.

    • Unattended access
    • Session recording
    5.3/10★★★☆☆
    Visit Remotely
  40. SetMe

    Best forSmall Windows and macOS support teams

    A capable Windows and macOS remote support tool with flexible team plans.

    • Session recording
    15-day trial Our SetMe verdict → Visit SetMe
    5.2/10★★★☆☆
    Visit SetMe
  41. Best forFree, occasional attended Windows assistance

    A free, focused option for occasional attended Windows support.

    5.1/10★★★☆☆
    Visit Microsoft
  42. Best forSmall support teams needing on-demand remote sessions

    Core remote-control tools and unattended access, with pricing that may reflect a legacy offer.

    • Multi-monitor support
    • Unattended access
    5.0/10★★☆☆☆
    Visit GoToAssist
  43. Telmetra

    Best forLow-cost web-based monitoring

    Low-cost browser-based remote support with monitoring, alerts, backups, and ticketing.

    • Unattended access
    • Session recording
    4.9/10★★☆☆☆
    Visit Telmetra
  44. Best forWindows users seeking inexpensive basic access

    A low-cost Windows remote support tool with core access features and limited platform breadth.

    • Unattended access
    • Session recording
    4.6/10★★☆☆☆
    Visit UltraViewer
  45. Best forWindows-focused help desks

    A Windows-focused remote support tool with recording, unattended access, and audit controls.

    • Unattended access
    • Session recording
    4.5/10★★☆☆☆
    Visit site
  46. Best forUsers needing a free, lightweight remote tool

    A free remote support tool with attended and unattended access across three platforms.

    • Session recording
    4.4/10★★☆☆☆
    Visit AnyDesktops
  47. Best forEndpoint security, not remote support

    A strong endpoint security product, but a poor fit for remote support sessions.

    0.9/10☆☆☆☆☆
    Visit Microsoft
  48. Best forWindows screenshot and screen-recording tasks

    A capable free Windows capture tool, but not a remote support solution.

    0.0/10☆☆☆☆☆
    Visit Microsoft

No tools match those filters.

Compare at a glance

#ToolFree planPaid fromSession recordingScore
1TeamViewer RemoteYesYes9.4
2Zoho AssistYes$10/user/moYes9.2
3SplashtopYes$72/user/yrYes9.1
4ManageEngine Remote Access PlusYes$75/yrYes9.0
5AnyDeskYesYes8.9
6LogMeIn RescueNoYes8.8
7ConnectWise ScreenConnectNo$30/moYes8.7
8BeyondTrust Remote SupportNoYes8.6
9ISL OnlineNo$16.90/user/moYes8.5
10RealVNC HelpDeskNoYes8.3
11N-able Take ControlNoYes8.2
12NetSupport ManagerNoYes8.1
13RemotePCNo$2.46/moYes8.0
14RustDeskYes$11.88/moYes7.9
15Dameware Mini Remote ControlNo$370/user one-time7.8
16Remote UtilitiesYes$99/user one-timeYes7.7
17SimpleHelpNo$400/unit/yrYes7.6
18Goverlan ReachNoYes7.5
19Matrix42 FastViewerNoYes7.4
20AirDroid Remote SupportYes$199/user/yrYes7.3
21TSplus Remote SupportNo$360/yrYes7.2
22DWServiceYes7.1
23HelpWireYesFree7.0
24Getscreen.meYes$149 one-timeYes6.9
25RemoteViewNoYes6.8
26RemoteToPCNo6.7
27SupremoNo€7.37/mo6.6
28LiteManagerYes$7/device one-timeYes6.5
29Iperius RemoteYes€8.39/moYes6.4
30ShowMyPCYes$5/moYes6.3
31dualmonYes$99/yrYes6.2
32AeroAdminYes$69.90/seat/yrYes6.1
33MeshCentralYesFreeYes6.0
34FixMe.ITNo$32.50/seat/moYes5.9
35ScreenMeet Remote SupportNoYes5.8
36Dameware Remote EverywhereNoYes5.7
37UltraVNCYesFree5.6
38RemoteCallNoYes5.5
39RemotelyFreeYes5.3
40SetMeNo$99/user/yrYes5.2
41Microsoft Quick AssistYesFree5.1
42GoToAssist Remote SupportNo$55/mo5.0
43TelmetraYes€2.50/device/moYes4.9
44UltraViewerYes$3.99/user/moYes4.6
45Instant HousecallNoYes4.5
46AnyDesktopsYesFreeYes4.4
47Microsoft Defender for BusinessNo$3/user/mo0.9
48Snipping ToolYesFree0.0

Head-to-head All 13 comparisons →

Explore other topics All topics →

How we rank remote support software

Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update