FixMe.IT
FixMe.IT: A focused Windows remote-support tool with strong session controls and reporting. Ranked #99 of 134 in Remote Desktop Software by our editors (5.4/10); pricing: 15-day trial; best for windows-only support teams.
At a glance
- Editor score5.4 / 10
- Pricing15-day trial
- Best forWindows-only support teams
- Free planNo
- Paid from$32.50/seat/mo
- Access modeBoth
- Founded2006 · Toronto, Ontario, Canada
- Facts checked20 Sep 2026
Where it wins
- Supports attended and unattended remote access
- Handles multiple sessions with recording and reporting
- Includes reboot, file transfer, chat, and two-factor authentication
Where it doesn't
- Supports Windows only
- No free plan is listed
- Unattended access is limited to 200 computers per seat
Our verdict on FixMe.IT
FixMe.IT is remote desktop software for businesses, IT professionals, and support teams that need both attended support and unattended access to configured computers or servers. Specialists can view and control remote desktops, transfer files, use chat, reboot systems, reconnect automatically, and manage multiple sessions. Its Expert, Client, and Unattended Client applications support a workflow centered on Windows computers and servers.
The published plans are monthly and annual FixMe.IT subscriptions, and both include all features, up to 200 unattended computers per seat, and unlimited remote computers. A 15-day trial provides time to evaluate the product before committing to a paid subscription. The feature set is particularly suited to support operations that need more than basic screen sharing: video session recording, session reporting and notes, shared clipboard, drag-and-drop file transfer, and two-factor authentication add operational control around remote work.
Platform fit is the main boundary. Windows is the listed operating-system platform for FixMe.IT, while the product notes refer to SetMe for macOS rather than presenting macOS as a FixMe.IT platform. No mobile application is part of the stated FixMe.IT offering. Teams supporting Windows endpoints and servers should find the combination of attended and unattended access, multi-session handling, and audit-oriented features relevant. Organizations needing broad cross-platform coverage or a free plan should consider a different remote desktop product.
Your product? Our editors can test FixMe.IT in depth and publish a review, labelled as paid · from $149/mo →
FixMe.IT pricing
All 1 FixMe.IT plans and prices →
FixMe.IT fact sheet
| Free plan | No |
|---|---|
| Paid from | $32.50/seat/mo |
| Access mode | Both |
| Supported platforms | Windows |
| File transfer | Yes |
| Session recording | Yes |
| Managed devices | 200 devices |
| Mobile apps | No |
| Free trial | 15 days · no card needed |
| Money-back guarantee | 30 days |
| Deployment | Cloud, Desktop |
| Platforms | Windows |
| Compliance & security | GDPR, HIPAA, PCI DSS, 2FA |
| Support | Email, Phone, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | 15-day trial (source) |
| Website | techinline.com |
| Facts checked | 20 Sep 2026 |
Alternatives to FixMe.IT
- StarDeskA remote desktop app: reach your own Windows PC or Mac from Windows, macOS, Android or iOS.9.7
- TeamViewer RemoteA mature remote support platform with broad coverage, integrations, and AI features.9.4
- SplashtopA paid remote-access suite with low entry pricing, broad platforms, and deep integrations.9.2
See all FixMe.IT alternatives →
Also Ranked In
FixMe.IT is ranked in 3 of our directories.
Used FixMe.IT? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used FixMe.IT for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
FixMe.IT is listed in our Remote Desktop Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/fixme-it/"><img src="https://www.itechguides.com/best/badge/fixme-it.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update