TeamViewer Remote
TeamViewer Remote: A mature remote support platform with broad coverage, integrations, and AI features. Ranked #2 of 134 in Remote Desktop Software by our editors (9.4/10); pricing: Free plan · 14-day trial; best for established teams needing integrations and AI.
At a glance
- Editor score9.4 / 10
- PricingFree plan · 14-day trial
- Best forEstablished teams needing integrations and AI
- Free planYes
- Access modeBoth
- Founded2005 · Göppingen, Germany
- Facts checked20 Sep 2026
Where it wins
- Supports attended support and unattended remote access
- Seven integrations include ServiceNow, Jira, and Microsoft Teams
- AI assists with troubleshooting and session documentation
Where it doesn't
- Its broad feature set may exceed basic support needs
- Paid subscriptions are billed annually
- Advanced device management may be unnecessary for small teams
Our verdict on TeamViewer Remote
TeamViewer Remote is a remote desktop and IT support platform for individuals, IT teams, and enterprises. It combines attended remote support with unattended access to computers and servers, making it suitable for help desks, distributed workforces, and teams managing devices across locations. The product also includes centralized device management, file transfer, remote printing, multi-monitor support, session recording, and audit logs. It offers free access alongside paid annual subscriptions.
Its ecosystem coverage is a strong reason to consider it. TeamViewer Remote supports web access, Windows, macOS, Linux, iOS, Android, and API connections, while the category specifications also identify ChromeOS support. Mobile applications extend access beyond desktop environments. Integrations with ServiceNow, Jira, Freshworks, Zendesk, Microsoft Intune, Microsoft Teams, and Salesforce can connect remote support with service management, CRM, collaboration, and device administration workflows. Role-based permissions and audit logs add structure for teams that need controlled access and recorded activity.
The standout feature set goes beyond screen sharing. Session recording and audit logs support review and documentation, while Wake-on-LAN and centralized device management help administrators work with unattended systems. AI-assisted troubleshooting and session documentation can reduce manual work during support sessions. TeamViewer was founded in 2005, giving the product a long operating history. Its breadth is best suited to established teams that need integrations, multiple access modes, device oversight, and AI capabilities. Smaller teams seeking only occasional one-to-one assistance may find the wider administration and documentation feature set more than they need.
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TeamViewer Remote pricing
All 6 TeamViewer Remote plans and prices →
TeamViewer Remote fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Access mode | Both |
| Supported platforms | Windows, macOS, Linux, Android, iOS, ChromeOS |
| File transfer | Yes |
| Session recording | Yes |
| Managed devices | 3 devices |
| Mobile apps | Yes |
| Free trial | 14 days |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, 2FA |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 8 integrations: ServiceNow, Freshworks, Zendesk, Jira, Jamf Pro, Sophos … See all → |
| Pricing | Free plan · 14-day trial (source) |
| Website | teamviewer.com |
| Facts checked | 20 Sep 2026 |
TeamViewer Remote integrations
TeamViewer Remote lists 8 integrations on its own site.
- ServiceNow
- Freshworks
- Zendesk
- Jira
- Jamf Pro
- Sophos
- TeamViewer AD Connector
- TeamViewer APIs
See all TeamViewer Remote integrations →
Alternatives to TeamViewer Remote
- StarDeskA remote desktop app: reach your own Windows PC or Mac from Windows, macOS, Android or iOS.9.7
- SplashtopA paid remote-access suite with low entry pricing, broad platforms, and deep integrations.9.2
- AnyDeskA broad remote-access suite for teams managing attended support and unattended endpoints.9.1
See all TeamViewer Remote alternatives →
TeamViewer Remote vs the competition
- TeamViewer Remote vs StarDesk
- TeamViewer Remote vs Splashtop
- TeamViewer Remote vs AnyDesk
- TeamViewer Remote vs Zoho Assist
- TeamViewer Remote vs ManageEngine Remote Access Plus
- TeamViewer Remote vs RealVNC Connect
Compare TeamViewer Remote with any tool side by side →
Also Ranked In
TeamViewer Remote is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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