TeamViewer Remote vs Zoho Assist

TeamViewer Remote9.4Visit Zoho Assist9.0Visit

Higher score TeamViewer Remote #2 in Remote Desktop Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit TeamViewer

vs

Zoho Assist #5 in Remote Desktop Software 9.0/10 Free plan · 15-day trial Free planFree trial✓ 3 of 3 features Visit Zoho Assist

• TeamViewer Remote fits best

  Established teams needing integrations and AI

• Zoho Assist fits best

  Teams wanting broad, affordable support features

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Side by side

Feature	TeamViewer Remote 9.4/10 Visit ↗	Zoho Assist 9.0/10 Visit ↗
At a glance
Editor score	9.4	9.0
Ranking	#2 in Remote Desktop Software	#5 in Remote Desktop Software
Best for	Established teams needing integrations and AI	Teams wanting broad, affordable support features
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$10/user/mo
Free plan	✓	✓
Free trial	14 days	15 days
Free trial length	14 days	15 days · no card needed
Deployment	Cloud, Desktop, Mobile	Cloud, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat, Phone, Tickets, Docs · 24/7	Email, Live chat, Phone · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, 2FA	2FA
Integrations	8 integrations	6 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features TeamViewer Remote 3/3 · Zoho Assist 3/3
File transfer	✓	✓
Session recording	✓	✓
Mobile apps	✓	✓
Specs
Access mode	Both	Both
Supported platforms	Windows, macOS, Linux, Android, iOS, ChromeOS	Windows, macOS, Linux, iOS, Android, Chrome OS, Raspberry Pi, web browser
Managed devices	3 devices	Not checked yet
Our review
Pros	Supports attended support and unattended remote access Seven integrations include ServiceNow, Jira, and Microsoft Teams AI assists with troubleshooting and session documentation	Free Edition supports one technician and up to five unattended devices. Attended and unattended access cover support and device-management workflows. Mobile support, diagnostics, recording, and help-desk integrations add breadth.
Cons	Its broad feature set may exceed basic support needs Paid subscriptions are billed annually Advanced device management may be unnecessary for small teams	Free Edition is limited to one concurrent session. Advanced capabilities are split across multiple remote-support and unattended plans. The $10 starting price applies per technician per month with annual billing.
Our verdict	TeamViewer Remote is a remote desktop and IT support platform for individuals, IT teams, and enterprises. It combines attended remote support with unattended access to computers and servers, making it suitable for help desks, distributed… Read the review →	Zoho Assist is a cloud-based remote desktop product for businesses, IT help desks, outsourced IT providers, and customer support teams. It supports attended, on-demand remote support and unattended access to configured computers, mobile… Read the review →

Strengths and trade-offs

• TeamViewer Remote — where it wins

  • Supports attended support and unattended remote access
  • Seven integrations include ServiceNow, Jira, and Microsoft Teams
  • AI assists with troubleshooting and session documentation

  Where it doesn't

  • Its broad feature set may exceed basic support needs
  • Paid subscriptions are billed annually
  • Advanced device management may be unnecessary for small teams

• Zoho Assist — where it wins

  • Free Edition supports one technician and up to five unattended devices.
  • Attended and unattended access cover support and device-management workflows.
  • Mobile support, diagnostics, recording, and help-desk integrations add breadth.

  Where it doesn't

  • Free Edition is limited to one concurrent session.
  • Advanced capabilities are split across multiple remote-support and unattended plans.
  • The $10 starting price applies per technician per month with annual billing.

• TeamViewer Remote9.4/10 · Free plan · 14-day trial

  A mature remote support platform with broad coverage, integrations, and AI features.

  Visit TeamViewerFull verdict →
• Zoho Assist9.0/10 · Free plan · 15-day trial

  A broad remote-support toolkit with a free edition and a $10 annual entry tier.

  Visit Zoho AssistFull verdict →