TeamViewer Remote vs ConnectWise ScreenConnect

TeamViewer Remote9.4Visit ConnectWise ScreenConnect8.7Visit

Higher score TeamViewer Remote #2 in Remote Desktop Software 9.4/10 Free plan · 14-day trial Free planFree trial✓ 3 of 3 features Visit TeamViewer

vs

ConnectWise ScreenConnect #8 in Remote Desktop Software 8.7/10 14-day trial Free trial✓ 3 of 3 features Visit ScreenConnect

• TeamViewer Remote fits best

  Established teams needing integrations and AI

• ConnectWise ScreenConnect fits best

  Professional support teams needing self-hosting

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Side by side

Feature	TeamViewer Remote 9.4/10 Visit ↗	ConnectWise ScreenConnect 8.7/10 Visit ↗
At a glance
Editor score	9.4	8.7
Ranking	#2 in Remote Desktop Software	#8 in Remote Desktop Software
Best for	Established teams needing integrations and AI	Professional support teams needing self-hosting
Pricing model	Free plan + paid	Paid
Starting price	—	$30/mo
Free plan	✓ (best)	—
Free trial	14 days	14 days
Free trial length	14 days	14 days
Deployment	Cloud, Desktop, Mobile	Cloud, Self-hosted
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat, Phone, Tickets, Docs · 24/7	Live chat, Community, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, 2FA	SOC 2, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations	8 integrations	100+ integrations
Built for	Solo, Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features TeamViewer Remote 3/3 · ConnectWise ScreenConnect 3/3
File transfer	✓	✓
Session recording	✓	✓
Mobile apps	✓	✓
Specs
Access mode	Both	Both
Supported platforms	Windows, macOS, Linux, Android, iOS, ChromeOS	Windows, macOS, Linux, iOS, Android
Managed devices	3 devices	10 devices (best)
Our review
Pros	Supports attended support and unattended remote access Seven integrations include ServiceNow, Jira, and Microsoft Teams AI assists with troubleshooting and session documentation	Supports attended and unattended remote access Offers recording, command-line tools, and file transfer Runs across major desktop, mobile, browser, and self-hosted environments
Cons	Its broad feature set may exceed basic support needs Paid subscriptions are billed annually Advanced device management may be unnecessary for small teams	One permits one license, one session, and 10 unattended agents Premium features require higher annual-billing tiers Enterprise licensing uses custom pricing and contract options
Our verdict	TeamViewer Remote is a remote desktop and IT support platform for individuals, IT teams, and enterprises. It combines attended remote support with unattended access to computers and servers, making it suitable for help desks, distributed… Read the review →	ConnectWise ScreenConnect is remote support and remote access software for IT teams, managed service providers, and internal support departments. Technicians can view and control computers and mobile devices, support attended sessions,… Read the review →

Strengths and trade-offs

• TeamViewer Remote — where it wins

  • Supports attended support and unattended remote access
  • Seven integrations include ServiceNow, Jira, and Microsoft Teams
  • AI assists with troubleshooting and session documentation

  Where it doesn't

  • Its broad feature set may exceed basic support needs
  • Paid subscriptions are billed annually
  • Advanced device management may be unnecessary for small teams

• ConnectWise ScreenConnect — where it wins

  • Supports attended and unattended remote access
  • Offers recording, command-line tools, and file transfer
  • Runs across major desktop, mobile, browser, and self-hosted environments

  Where it doesn't

  • One permits one license, one session, and 10 unattended agents
  • Premium features require higher annual-billing tiers
  • Enterprise licensing uses custom pricing and contract options

• TeamViewer Remote9.4/10 · Free plan · 14-day trial

  A mature remote support platform with broad coverage, integrations, and AI features.

  Visit TeamViewerFull verdict →
• ConnectWise ScreenConnect8.7/10 · 14-day trial

  A broad remote-support platform with self-hosting, mobile apps, recording, and tiered access.

  Visit ScreenConnectFull verdict →