ConnectWise ScreenConnect
ConnectWise ScreenConnect: A broad remote-support platform with self-hosting, mobile apps, recording, and tiered access. Ranked #8 of 134 in Remote Desktop Software by our editors (8.7/10); pricing: 14-day trial; best for professional support teams needing self-hosting.
At a glance
- Editor score8.7 / 10
- Pricing14-day trial
- Best forProfessional support teams needing self-hosting
- Free planNo
- Paid from$30/mo
- Access modeBoth
- Founded1982 · Tampa, Florida, USA
- Facts checked20 Sep 2026
Where it wins
- Supports attended and unattended remote access
- Offers recording, command-line tools, and file transfer
- Runs across major desktop, mobile, browser, and self-hosted environments
Where it doesn't
- One permits one license, one session, and 10 unattended agents
- Premium features require higher annual-billing tiers
- Enterprise licensing uses custom pricing and contract options
Our verdict on ConnectWise ScreenConnect
ConnectWise ScreenConnect is remote support and remote access software for IT teams, managed service providers, and internal support departments. Technicians can view and control computers and mobile devices, support attended sessions, maintain unattended endpoints, transfer files, run commands, use shared toolboxes, and record sessions. It supports cloud and on-premises deployment across Windows, macOS, Linux, iOS, Android, and major web browsers, with mobile technician applications and ConnectWise PSA integration. A 14-day trial is available, but there is no free plan.
The published plans use annual billing views. One starts at $30 per license per month and includes one license, one simultaneous session, 10 unattended access agents, file transfer, and mobile technician support. Standard costs $45 per concurrent technician per month and adds up to three sessions per technician, unlimited unattended access agents, session recording, remote command line, and iOS and Android mobile guest clients. Premium costs $55 per concurrent technician per month and raises capacity to 10 sessions per technician while adding video auditing, a remote diagnostics toolkit, and remote camera sharing. Enterprise uses custom enterprise licensing, with multi-year contract options, premium support and escalation, and enterprise deployment options.
ScreenConnect’s main strength is breadth: remote control, unattended access, multi-monitor support, Wake-on-LAN, role-based permissions, PowerShell access, recording, video auditing, and mobile technician workflows cover varied support operations. Self-hosted deployment and ConnectWise PSA integration also suit organizations already aligned with that ecosystem. The tier structure matters, however: the entry plan is constrained, while higher session capacity and deeper auditing require paid upgrades. Teams needing a focused remote-access tool with minimal licensing complexity may prefer a simpler alternative. ScreenConnect is a strong choice for professional support teams that need both attended and unattended workflows, deployment flexibility, and administrative controls.
Your product? Our editors can test ConnectWise ScreenConnect in depth and publish a review, labelled as paid · from $149/mo →
ConnectWise ScreenConnect pricing
All 4 ConnectWise ScreenConnect plans and prices →
ConnectWise ScreenConnect fact sheet
| Free plan | No |
|---|---|
| Paid from | $30/mo |
| Access mode | Both |
| Supported platforms | Windows, macOS, Linux, iOS, Android |
| File transfer | Yes |
| Session recording | Yes |
| Managed devices | 10 devices |
| Mobile apps | Yes |
| Free trial | 14 days |
| Deployment | Cloud, Self-hosted |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, HIPAA, PCI DSS, SSO/SAML, 2FA |
| Support | Live chat, Community, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 100+ integrations: ConnectWise PSA, ConnectWise RMM, ServiceNow, Freshdesk, Acronis, Passportal Ocular See all → |
| Pricing | 14-day trial (source) |
| Website | screenconnect.com |
| Facts checked | 20 Sep 2026 |
ConnectWise ScreenConnect integrations
ConnectWise ScreenConnect lists 100+ integrations on its own site — the 6 named here are the ones its pages call out.
- ConnectWise PSA
- ConnectWise RMM
- ServiceNow
- Freshdesk
- Acronis
- Passportal Ocular
See all ConnectWise ScreenConnect integrations →
Alternatives to ConnectWise ScreenConnect
- StarDeskA remote desktop app: reach your own Windows PC or Mac from Windows, macOS, Android or iOS.9.7
- TeamViewer RemoteA mature remote support platform with broad coverage, integrations, and AI features.9.4
- SplashtopA paid remote-access suite with low entry pricing, broad platforms, and deep integrations.9.2
See all ConnectWise ScreenConnect alternatives →
ConnectWise ScreenConnect vs the competition
- ConnectWise ScreenConnect vs StarDesk
- ConnectWise ScreenConnect vs TeamViewer Remote
- ConnectWise ScreenConnect vs Splashtop
- ConnectWise ScreenConnect vs AnyDesk
- ConnectWise ScreenConnect vs Zoho Assist
- ConnectWise ScreenConnect vs ManageEngine Remote Access Plus
Compare ConnectWise ScreenConnect with any tool side by side →
Also Ranked In
ConnectWise ScreenConnect is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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