ManageEngine Remote Access Plus vs BeyondTrust Remote Support

ManageEngine Remote Access Plus9.0Visit BeyondTrust Remote Support8.6Visit

Higher score ManageEngine Remote Access Plus #4 in Remote Support Software 9.0/10 Free plan · 30-day trial Free planFree trial✓ 1 of 4 features Visit ManageEngine

vs

BeyondTrust Remote Support #8 in Remote Support Software 8.6/10 Pricing on request · 14-day trial Free trial✓ 1 of 4 features Visit BeyondTrust

• ManageEngine Remote Access Plus fits best

  IT teams needing affordable device control

• BeyondTrust Remote Support fits best

  Security-focused enterprise support teams

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Side by side

Feature	ManageEngine Remote Access Plus 9.0/10 Visit ↗	BeyondTrust Remote Support 8.6/10 Visit ↗
At a glance
Editor score	9.0	8.6
Ranking	#4 in Remote Support Software	#8 in Remote Support Software
Best for	IT teams needing affordable device control	Security-focused enterprise support teams
Pricing model	Free plan + paid	Paid
Starting price	$75/yr	Pricing on request · 14-day trial
Free plan	✓ (best)	—
Free trial	30 days	14 days
Free trial length	30 days	14 days
Deployment	Cloud, Self-hosted, Mobile	Cloud, Self-hosted, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat, Phone, Docs	Live chat, Docs
Compliance	GDPR, HIPAA, PCI DSS, 2FA	SOC 2, ISO 27001, SSO/SAML, 2FA
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features ManageEngine Remote Access Plus 1/4 · BeyondTrust Remote Support 1/4
Unattended access	Not checked yet	Not checked yet
Session recording	✓	✓
Multi-monitor support	Not checked yet	Not checked yet
Session transfer	Not checked yet	Not checked yet
Specs
Supported platforms	Not checked yet	Not checked yet
Included technician seats	Not checked yet	Not checked yet
Concurrent sessions	Not checked yet	Not checked yet
Our review
Pros	Free edition covers up to 10 devices Remote control includes diagnostics, file transfer, and session recording Cloud, on-premises, self-hosted, and mobile platform support	Attended and unattended access across computers and other endpoints Permission-controlled file transfer, logging, recording, and auditing Native two-factor authentication with CRM, ITSM, SIEM, and API integrations
Cons	Listed paid plans cover 25 computers and 5 technicians Plan selection varies across cloud, on-premises, and billing models The free edition is limited to 10 devices	Custom-quote purchasing makes direct price comparison harder The 14-day trial provides a limited evaluation window Its enterprise feature breadth may exceed smaller support teams’ needs
Our verdict	ManageEngine Remote Access Plus is remote desktop management software from ManageEngine, a division of Zoho Corp. It is designed for IT administrators and help desk technicians who need centralized access to managed Windows, macOS, Linux,… Read the review →	BeyondTrust Remote Support is remote-access and support software for enterprise IT service desks and helpdesk teams. It supports attended and unattended access to computers, servers, mobile devices, kiosks, network devices, and other… Read the review →

Strengths and trade-offs

• ManageEngine Remote Access Plus — where it wins

  • Free edition covers up to 10 devices
  • Remote control includes diagnostics, file transfer, and session recording
  • Cloud, on-premises, self-hosted, and mobile platform support

  Where it doesn't

  • Listed paid plans cover 25 computers and 5 technicians
  • Plan selection varies across cloud, on-premises, and billing models
  • The free edition is limited to 10 devices

• BeyondTrust Remote Support — where it wins

  • Attended and unattended access across computers and other endpoints
  • Permission-controlled file transfer, logging, recording, and auditing
  • Native two-factor authentication with CRM, ITSM, SIEM, and API integrations

  Where it doesn't

  • Custom-quote purchasing makes direct price comparison harder
  • The 14-day trial provides a limited evaluation window
  • Its enterprise feature breadth may exceed smaller support teams’ needs

• ManageEngine Remote Access Plus9.0/10 · Free plan · 30-day trial

  Affordable remote control with broad diagnostics, mobile support, and cloud or on-premises deployment.

  Visit ManageEngineFull verdict →
• BeyondTrust Remote Support8.6/10 · Pricing on request · 14-day trial

  A security-focused remote support suite with broad access, control, and integration features.

  Visit BeyondTrustFull verdict →