AnyDesk vs BeyondTrust Remote Support

AAnyDesk8.9Visit BeyondTrust Remote Support8.6Visit

Higher score A AnyDesk #5 in Remote Support Software 8.9/10 Free plan Free plan✓ 1 of 4 features Visit AnyDesk

vs

BeyondTrust Remote Support #8 in Remote Support Software 8.6/10 Pricing on request · 14-day trial Free trial✓ 1 of 4 features Visit BeyondTrust

• AnyDesk fits best

  Large device fleets needing broad coverage

• BeyondTrust Remote Support fits best

  Security-focused enterprise support teams

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Side by side

Feature	AAnyDesk 8.9/10 Visit ↗	BeyondTrust Remote Support 8.6/10 Visit ↗
At a glance
Editor score	8.9	8.6
Ranking	#5 in Remote Support Software	#8 in Remote Support Software
Best for	Large device fleets needing broad coverage	Security-focused enterprise support teams
Pricing model	Free plan + paid	Paid
Starting price	—	Pricing on request · 14-day trial
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Self-hosted, Desktop, Mobile	Cloud, Self-hosted, Mobile
Platforms	Windows, macOS, Linux, iOS, Android, Web	Web, Windows, macOS, Linux, iOS, Android
Support	Tickets, Live chat, Phone, Docs	Live chat, Docs
Compliance	ISO 27001, GDPR, 2FA	SOC 2, ISO 27001, SSO/SAML, 2FA
Integrations	6 integrations	6 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features AnyDesk 1/4 · BeyondTrust Remote Support 1/4
Unattended access	Not checked yet	Not checked yet
Session recording	✓	✓
Multi-monitor support	Not checked yet	Not checked yet
Session transfer	Not checked yet	Not checked yet
Specs
Supported platforms	Not checked yet	Not checked yet
Included technician seats	Not checked yet	Not checked yet
Concurrent sessions	Not checked yet	Not checked yet
Our review
Pros	Supports attended and unattended access across major platforms Includes centralized management, session recording, and file transfer Offers cloud or on-premises hosting, API access, and custom clients	Attended and unattended access across computers and other endpoints Permission-controlled file transfer, logging, recording, and auditing Native two-factor authentication with CRM, ITSM, SIEM, and API integrations
Cons	Free use is limited to private or personal usage Advanced capabilities are spread across multiple paid tiers The broad feature set may exceed the needs of simple support teams	Custom-quote purchasing makes direct price comparison harder The 14-day trial provides a limited evaluation window Its enterprise feature breadth may exceed smaller support teams’ needs
Our verdict	AnyDesk is remote desktop software for individuals, IT teams, and organizations that need to access, control, support, or maintain remote devices. It supports attended interactive access and unattended access, with tools for screen… Read the review →	BeyondTrust Remote Support is remote-access and support software for enterprise IT service desks and helpdesk teams. It supports attended and unattended access to computers, servers, mobile devices, kiosks, network devices, and other… Read the review →

Strengths and trade-offs

• AnyDesk — where it wins

  • Supports attended and unattended access across major platforms
  • Includes centralized management, session recording, and file transfer
  • Offers cloud or on-premises hosting, API access, and custom clients

  Where it doesn't

  • Free use is limited to private or personal usage
  • Advanced capabilities are spread across multiple paid tiers
  • The broad feature set may exceed the needs of simple support teams

• BeyondTrust Remote Support — where it wins

  • Attended and unattended access across computers and other endpoints
  • Permission-controlled file transfer, logging, recording, and auditing
  • Native two-factor authentication with CRM, ITSM, SIEM, and API integrations

  Where it doesn't

  • Custom-quote purchasing makes direct price comparison harder
  • The 14-day trial provides a limited evaluation window
  • Its enterprise feature breadth may exceed smaller support teams’ needs

• AAnyDesk8.9/10 · Free plan

  A broad remote support platform for teams managing varied devices and access modes.

  Visit AnyDeskFull verdict →
• BeyondTrust Remote Support8.6/10 · Pricing on request · 14-day trial

  A security-focused remote support suite with broad access, control, and integration features.

  Visit BeyondTrustFull verdict →