Splashtop vs BeyondTrust Remote Support

Splashtop9.1Visit BeyondTrust Remote Support8.6Visit

Higher score Splashtop #3 in Remote Support Software 9.1/10 Free plan Free plan✓ 1 of 4 features Visit Splashtop

vs

BeyondTrust Remote Support #8 in Remote Support Software 8.6/10 Pricing on request · 14-day trial Free trial✓ 1 of 4 features Visit BeyondTrust

• Splashtop fits best

  Cost-conscious teams needing core remote access

• BeyondTrust Remote Support fits best

  Security-focused enterprise support teams

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Side by side

Feature	Splashtop 9.1/10 Visit ↗	BeyondTrust Remote Support 8.6/10 Visit ↗
At a glance
Editor score	9.1	8.6
Ranking	#3 in Remote Support Software	#8 in Remote Support Software
Best for	Cost-conscious teams needing core remote access	Security-focused enterprise support teams
Pricing model	Free plan + paid	Paid
Starting price	$72/user/yr	Pricing on request · 14-day trial
Free plan	✓ (best)	—
Free trial	—	14 days
Deployment	Cloud, Desktop, Mobile	Cloud, Self-hosted, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Email, Live chat, Phone, Tickets, Docs	Live chat, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA	SOC 2, ISO 27001, SSO/SAML, 2FA
Built for	Solo, Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Splashtop 1/4 · BeyondTrust Remote Support 1/4
Unattended access	Not checked yet	Not checked yet
Session recording	✓	✓
Multi-monitor support	Not checked yet	Not checked yet
Session transfer	Not checked yet	Not checked yet
Specs
Supported platforms	Not checked yet	Not checked yet
Included technician seats	Not checked yet	Not checked yet
Concurrent sessions	Not checked yet	Not checked yet
Our review
Pros	Free plan plus $6 annual-billing entry price Supports web, Windows, macOS, Linux, iOS, and Android Includes SAML 2.0 SSO, recording, file transfer, and device management	Attended and unattended access across computers and other endpoints Permission-controlled file transfer, logging, recording, and auditing Native two-factor authentication with CRM, ITSM, SIEM, and API integrations
Cons	Paid subscriptions are billed annually The free plan is for home Wi-Fi use, not commercial Remote Access Advanced features are reserved for higher-tier plans	Custom-quote purchasing makes direct price comparison harder The 14-day trial provides a limited evaluation window Its enterprise feature breadth may exceed smaller support teams’ needs
Our verdict	Splashtop provides remote desktop access and remote support software for individuals, small teams, businesses, IT departments, help desks, managed service providers, and educational institutions. It supports both unattended access and… Read the review →	BeyondTrust Remote Support is remote-access and support software for enterprise IT service desks and helpdesk teams. It supports attended and unattended access to computers, servers, mobile devices, kiosks, network devices, and other… Read the review →

Strengths and trade-offs

• Splashtop — where it wins

  • Free plan plus $6 annual-billing entry price
  • Supports web, Windows, macOS, Linux, iOS, and Android
  • Includes SAML 2.0 SSO, recording, file transfer, and device management

  Where it doesn't

  • Paid subscriptions are billed annually
  • The free plan is for home Wi-Fi use, not commercial Remote Access
  • Advanced features are reserved for higher-tier plans

• BeyondTrust Remote Support — where it wins

  • Attended and unattended access across computers and other endpoints
  • Permission-controlled file transfer, logging, recording, and auditing
  • Native two-factor authentication with CRM, ITSM, SIEM, and API integrations

  Where it doesn't

  • Custom-quote purchasing makes direct price comparison harder
  • The 14-day trial provides a limited evaluation window
  • Its enterprise feature breadth may exceed smaller support teams’ needs

• Splashtop9.1/10 · Free plan

  A cost-conscious choice for teams needing core remote access and support features.

  Visit SplashtopFull verdict →
• BeyondTrust Remote Support8.6/10 · Pricing on request · 14-day trial

  A security-focused remote support suite with broad access, control, and integration features.

  Visit BeyondTrustFull verdict →