TSplus Remote Support
TSplus Remote Support: Affordable concurrent-session remote support with recording, commands, and Freshdesk integration. Ranked #31 of 134 in Remote Desktop Software by our editors (6.3/10); pricing: 14-day trial; best for affordable concurrent-session support teams.
At a glance
- Editor score6.3 / 10
- Pricing14-day trial
- Best forAffordable concurrent-session support teams
- Free planNo
- Paid from$360/yr
- Access modeBoth
- Founded2007 · France
- Facts checked20 Sep 2026
Where it wins
- Attended and unattended access with file transfer and recording
- Unlimited users and devices on the $6 annual plan
- Freshdesk integration, Wake-on-LAN, and multi-monitor support
Where it doesn't
- No free plan
- Remote computers are limited to Windows and macOS
- Freshdesk is the listed help-desk integration
Our verdict on TSplus Remote Support
TSplus Remote Support is a remote assistance service for IT support teams, maintenance staff, managed service providers, and businesses helping employees or customers remotely. It combines attended screen sharing and remote control with unattended access, file transfer, chat, command execution, session recording, and multi-monitor support. Agents can connect from Windows, macOS, Android, or iOS, while supported remote computers run Windows or macOS. Deployment is available through TSplus cloud infrastructure or as a self-hosted option for larger deployments.
Pricing is based on concurrent connections rather than users or devices. The Remote Support subscription starts at $6 per concurrent connection per month, billed annually, with unlimited users and unlimited devices. The published five-connection option costs $360 annually and includes updates, support, and all features. Across the plans, the feature set covers attended and unattended access, file transfer, and session recording. A 14-day trial is available, but there is no free plan, so ongoing use requires a paid subscription.
For support workflows, TSplus adds chat between agents and end users, remote command prompt and keyboard commands, Wake-on-LAN, custom branding, and custom connection clients. Freshdesk ticket integration is the listed ecosystem connection, which may suit teams already working in that help-desk environment. The Windows and macOS endpoint focus keeps the product targeted, while mobile apps support agents connecting from Android or iOS. Choose TSplus for concurrent-session support teams that value broad core remote-support features at a defined annual price. Teams needing remote computers outside Windows and macOS or a different help-desk integration should compare alternatives.
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TSplus Remote Support pricing
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TSplus Remote Support fact sheet
| Free plan | No |
|---|---|
| Paid from | $360/yr |
| Access mode | Both |
| Supported platforms | Windows, macOS, Android, iOS |
| File transfer | Yes |
| Session recording | Yes |
| Managed devices | Not verified |
| Mobile apps | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Self-hosted |
| Platforms | Windows, macOS, iOS, Android |
| Support | Email, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: Freshdesk |
| Pricing | 14-day trial (source) |
| Website | tsplus.net |
| Facts checked | 20 Sep 2026 |
TSplus Remote Support integrations
TSplus Remote Support lists 1 integrations on its own site.
- Freshdesk
Alternatives to TSplus Remote Support
- StarDeskA remote desktop app: reach your own Windows PC or Mac from Windows, macOS, Android or iOS.9.7
- TeamViewer RemoteA mature remote support platform with broad coverage, integrations, and AI features.9.4
- SplashtopA paid remote-access suite with low entry pricing, broad platforms, and deep integrations.9.2
See all TSplus Remote Support alternatives →
Also Ranked In
TSplus Remote Support is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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