AirDroid Remote Support
AirDroid Remote Support: A device-focused remote support suite with useful mobile tools and limited ecosystem breadth. Ranked #20 of 48 in Remote Support Software by our editors (7.3/10); pricing: Free plan · 14-day trial; best for mobile and device-support specialists.
At a glance
- Editor score7.3 / 10
- PricingFree plan · 14-day trial
- Best forMobile and device-support specialists
- Free planYes
- Paid from$199/user/yr
- Unattended accessYes
- Founded2011 · Singapore
- Facts checked22 Sep 2026
Where it wins
- Free plan includes 10 monthly connection hours and chat file transfer
- Supports attended and unattended access across desktop and mobile devices
- AR camera tools, recording, logs, and Black Screen Mode add depth
Where it doesn't
- Basic limits teams to one licensed user and one connection channel
- Standard starts at $599 per license per year
- Limited integrations reduce fit for broader service ecosystems
Our verdict on AirDroid Remote Support
AirDroid Remote Support is a remote assistance product for businesses, IT teams, service providers, and personal users. It connects technicians with Windows, macOS, Android, and iOS devices through connection IDs or managed device lists. The product covers attended and unattended access, remote control, screen sharing, file transfer, text and voice messaging, session recording, access logs, and privacy controls. Its strongest fit is for teams supporting mobile devices, desktops, and family or customer devices from one service.
The pricing structure starts with a Free plan that includes Windows and macOS connection and control, 10 connection hours per month, quick connection by ID, and file transfer in chat. Basic costs $199 per license per year and adds one licensed user, one concurrent connection channel, 50 connection hours per month, and unattended Windows and macOS access. Standard costs $599 per license per year, supports unlimited licensed users and connection hours, and covers up to 300 unattended Windows, macOS, and Android devices. Premium includes bulk device management, unlimited connection hours, and up to 300 unattended devices; mass deployment is listed as coming soon. A 14-day full-featured trial is also available.
AirDroid stands out through its mobile-device focus and practical support tools. The AR camera with 3D markers can support visual guidance, while multi-monitor switching, recording, device access logs, and Black Screen Mode address more involved support sessions. Platform coverage spans web, Windows, macOS, Android, and iOS. The tradeoff is a narrower ecosystem: limited integrations make it less suitable for teams that need extensive connections to other service or workflow tools. Choose it for mobile and device-support work; consider an alternative when integrations and broader platform workflows matter more than device control.
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AirDroid Remote Support pricing
All 4 AirDroid Remote Support plans and prices →
AirDroid Remote Support fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $199/user/yr |
| Unattended access | Yes |
| Session recording | Yes |
| Multi-monitor support | Yes |
| Supported platforms | Desktop |
| Included technician seats | 1 technicians |
| Concurrent sessions | 1 sessions |
| Session transfer | Not verified |
| Free trial | 14 days |
| Deployment | Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | 2FA |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | Free plan · 14-day trial (source) |
| Website | airdroid.com |
| Facts checked | 22 Sep 2026 |
Alternatives to AirDroid Remote Support
- TeamViewer RemoteA broad remote support suite with attended and unattended access, strong operations, and flexible licensing.9.4
- Zoho AssistA flexible remote support suite with a free plan and broad platform coverage.9.2
- SplashtopA cost-conscious choice for teams needing core remote access and support features.9.1
See all AirDroid Remote Support alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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