NetSupport Manager
On-premises remote support and remote control for IT teams.
At a glance
- Editor scoreNot yet scored
- PricingPricing on request · 30-day trial
- Best forWindows-heavy teams needing endpoint administration
- Free planNo
- Unattended accessYes
- Founded1989 · Market Deeping, Peterborough, PE6 8NE, United Kingdom
- Facts checked22 Sep 2026
Where it wins
- Strong Windows administration with process, service, registry, and PowerShell controls
- Session recording, replay, inventory, and multi-monitor support
- Gateway connectivity across firewalled networks with two-factor authentication
Where it doesn't
- Pricing requires a sales conversation, with no free plan
- No web platform for browser-based administration
- Built-in integration choices are Active Directory and RADIUS
Our verdict on NetSupport Manager
NetSupport Manager is an on-premises remote support and remote control solution for corporate IT teams. It supports technician access to PCs, servers, mobile devices, and legacy Linux or Chrome OS endpoints through Windows, Mac, iOS, or Android control applications. Its core toolkit covers remote screen viewing and control, unattended access, file transfer, one-to-many file distribution, multi-device monitoring, and session recording. That makes it a fit for teams managing a varied endpoint estate while keeping administration centered on technician applications rather than a web platform.
The strongest case for NetSupport Manager is the depth of its endpoint administration features. Alongside remote control, technicians can review hardware and software inventory and manage remote processes, services, registries, and PowerShell. Multi-monitor viewing and presentation support adds useful coverage for complex workstations, while Gateway connectivity extends access across LAN, WAN, and the internet, including firewalled networks. Activity logging and two-factor authentication provide additional controls for managed remote sessions. Windows-heavy IT teams that need more than screen sharing should find the feature mix particularly relevant.
NetSupport Manager also offers perpetual and subscription licensing, with pricing tailored to the organisation rather than a free plan. Its published integration options are Active Directory and RADIUS, so teams prioritising a broad integration ecosystem should assess fit carefully. The platform range includes Windows, macOS, Linux, iOS, Android, and a Chrome extension, but administration remains application-based. Choose it for on-premises endpoint control, inventory, scripting, recording, and gateway connectivity; consider an alternative if browser-first access, transparent self-service pricing, or wider integration coverage is central to the buying decision.
NetSupport Manager pricing
NetSupport Manager fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Unattended access | Yes |
| Session recording | Yes |
| Multi-monitor support | Yes |
| Supported platforms | Desktop |
| Included technician seats | Not verified |
| Concurrent sessions | Not verified |
| Session transfer | Not verified |
| Free trial | 30 days · no card needed |
| Deployment | Self-hosted, Desktop, Mobile, Browser extension |
| Platforms | Windows, macOS, Linux, iOS, Android, Chrome extension |
| Compliance & security | GDPR, 2FA |
| Support | Email, Phone, Live chat, Tickets, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Active Directory, NT user profiles, PowerShell |
| Pricing | Pricing on request · 30-day trial (source) |
| Website | netsupportmanager.com |
| Facts checked | 22 Sep 2026 |
NetSupport Manager integrations
NetSupport Manager lists 3 integrations on its own site.
- Active Directory
- NT user profiles
- PowerShell
Alternatives to NetSupport Manager
- TeamViewer RemoteA broad remote support suite with attended and unattended access, strong operations, and flexible licensing.6.0
- Zoho AssistA flexible remote support suite with a free plan and broad platform coverage.7.0
- SplashtopA cost-conscious choice for teams needing core remote access and support features.5.8
See all NetSupport Manager alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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