ScreenMeet Remote Support
ScreenMeet Remote Support: A broad remote support suite with strong ServiceNow integration and custom pricing. Ranked #35 of 48 in Remote Support Software by our editors (5.8/10); pricing: Pricing on request · 14-day trial; best for serviceNow-centered teams wanting AI assistance.
At a glance
- Editor score5.8 / 10
- PricingPricing on request · 14-day trial
- Best forServiceNow-centered teams wanting AI assistance
- Free planNo
- Unattended accessYes
- Founded2015 · United States
- Facts checked22 Sep 2026
Where it wins
- Native ServiceNow, Salesforce, and Tanium integrations
- Unattended access, recording, diagnostics, and multi-agent sessions
- AI-powered session summaries and troubleshooting assistance
Where it doesn't
- Custom pricing makes upfront cost comparison harder
- No free plan is available
- Enterprise-focused features may exceed smaller teams’ needs
Our verdict on ScreenMeet Remote Support
ScreenMeet Remote Support is a remote support platform for enterprise IT and customer-support teams. Agents can view, control, and troubleshoot devices from ServiceNow, Salesforce, Tanium, or a standalone console. Support covers attended and unattended access, screen sharing, file transfer, diagnostics, multi-monitor environments, session collaboration, and automatic documentation. Agent access is browser-based, while supported endpoints include Windows, macOS, Linux, ChromeOS, iOS, and Android.
Its strongest fit is for organizations that want remote assistance inside established service-management and endpoint workflows. Native integrations with ServiceNow, Salesforce, and Tanium connect support activity with existing platform authentication and governance. The feature set also extends beyond basic screen sharing: teams can transfer sessions, add multiple agents, gather system information, record sessions, share files and clipboard contents, and support servers and infrastructure without an attended user present. AI-powered session summaries and troubleshooting assistance add a documentation and resolution layer for teams handling recurring support work.
Pricing is custom and based on active agent seats. The Remote Support plan includes native platform integrations, secure remote access and control, an advanced troubleshooting toolkit, unattended device support, and enterprise security compliance. A 14-day trial is available, but there is no free plan. ScreenMeet should suit ServiceNow-centered teams that need broad remote support capabilities and AI assistance across varied endpoints. Smaller organizations seeking a simple, independently priced remote-access tool may find the enterprise workflow focus and contact-sales model less suitable.
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ScreenMeet Remote Support pricing
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ScreenMeet Remote Support fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Unattended access | Yes |
| Session recording | Yes |
| Multi-monitor support | Yes |
| Supported platforms | Not verified |
| Included technician seats | Not verified |
| Concurrent sessions | Not verified |
| Session transfer | Yes |
| Free trial | 14 days · no card needed |
| Deployment | Cloud, Browser extension |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Phone, Tickets, Docs · 24/7 |
| Built for | Enterprise (editorial estimate) |
| Integrations | 4 integrations: ServiceNow, Salesforce, Tanium, JavaScript SDK |
| Pricing | Pricing on request · 14-day trial (source) |
| Website | screenmeet.com |
| Facts checked | 22 Sep 2026 |
ScreenMeet Remote Support integrations
ScreenMeet Remote Support lists 4 integrations on its own site.
- ServiceNow
- Salesforce
- Tanium
- JavaScript SDK
Alternatives to ScreenMeet Remote Support
- TeamViewer RemoteA broad remote support suite with attended and unattended access, strong operations, and flexible licensing.9.4
- Zoho AssistA flexible remote support suite with a free plan and broad platform coverage.9.2
- SplashtopA cost-conscious choice for teams needing core remote access and support features.9.1
See all ScreenMeet Remote Support alternatives →
Also Ranked In
ScreenMeet Remote Support is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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