Best Brevo Conversations Alternatives in 2026
The top Brevo Conversations alternatives are Intercom, Freshchat and LiveChat: 15 live chat software our editors would look at instead of Brevo Conversations, in our ranking order.
Brevo Conversations: A simple omnichannel chat option for Brevo users with free live chat and AI handoff. Where it falls short: pro pricing adds $15 per user per month.
Switching from Brevo Conversations? For most live chat software buyers the best Brevo Conversations alternative is Intercom, built for mature teams needing advanced customer messaging. Freshchat has a free plan. Freshchat offers the most included agent seats (10 agents).
Why People Look for a Brevo Conversations Alternative
- Pro pricing adds $15 per user per month
- Named integrations focus on four messaging and email channels
- Coverage centers on website chat and messaging rather than broader channels
- Included agent seats: 1 agents — up to 10 agents with Freshchat
Quick Picks by What You Need
- Best overallIntercom9.4
Mature teams needing advanced customer messaging
Visit Intercom - Lowest priceMyLiveChat7.8
Paid plans from $15/seat/mo
Visit MyLiveChat - Best free optionFreshchat9.2
Has a free plan
Visit Freshchat - Most included agent seatsFreshchat9.2
10 agents
Visit Freshchat
All 15 Brevo Conversations Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
-
Best forMature teams needing advanced customer messaging
- Better than Brevo Conversations:
- Editor score 9.4 vs 8.6
A broad customer messaging suite for teams that need chat, automation, and handoff.
- Website chatbot
- Visitor tracking
- Live agent chat
9.4/10★★★★★Visit Intercom -
Best forFreshworks-oriented support teams
- Better than Brevo Conversations:
- Included agent seats: 10 agents vs 1 agents
- Editor score 9.2 vs 8.6
A flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.
- Website chatbot
- Visitor tracking
- Live agent chat
9.2/10★★★★★Visit Freshchat -
Best forTeams needing polished live chat and reporting
- Better than Brevo Conversations:
- Editor score 9.1 vs 8.6
A polished live-chat suite for teams that need agents, automation, and detailed reporting.
- Website chatbot
- Visitor tracking
- Live agent chat
9.1/10★★★★★Visit LiveChat -
Best forZoho-centric teams needing broad live chat
- Better than Brevo Conversations:
- Editor score 8.9 vs 8.6
A broad live chat suite with strong Zoho integration and a low-cost annual entry tier.
- Website chatbot
- Visitor tracking
- Live agent chat
8.9/10★★★★☆Visit Zoho SalesIQ -
Best forBusinesses prioritizing free team chat
- Better than Brevo Conversations:
- Editor score 8.8 vs 8.6
A capable free team-chat platform with optional AI tiers and broad integrations.
- Website chatbot
- Visitor tracking
- Live agent chat
8.8/10★★★★☆Visit tawk.to -
Best forSmall teams needing omnichannel coverage
- Better than Brevo Conversations:
- Included agent seats: 5 agents vs 1 agents
A flexible chat platform for small teams that need web, social, email, and phone channels.
- Website chatbot
- Visitor tracking
- Live agent chat
8.5/10★★★★☆Visit JivoChat -
Best forSmall teams wanting a free omnichannel inbox
- Better than Brevo Conversations:
- Included agent seats: 2 agents vs 1 agents
A capable free inbox for small teams, with paid tiers starting at $45 per workspace monthly.
- Website chatbot
- Visitor tracking
- Live agent chat
8.4/10★★★★☆Visit Crisp -
Best forEnterprises needing routing and on-premise options
A mature live-chat platform for complex routing, AI handoff, and deployment flexibility.
- Website chatbot
- Visitor tracking
- Live agent chat
8.3/10★★★★☆Visit Comm100 -
Best forTeams wanting open-source omnichannel chat
- Better than Brevo Conversations:
- Included agent seats: 2 agents vs 1 agents
A flexible open-source shared inbox for teams managing chat, messaging, and support.
- Website chatbot
- Visitor tracking
- Live agent chat
8.2/10★★★★☆Visit Chatwoot -
Best forEcommerce teams needing chat and social channels
A broad omnichannel support workspace for ecommerce and web-based teams.
- Website chatbot
- Visitor tracking
- Live agent chat
8.1/10★★★★☆Visit Re:amaze -
Best forEcommerce teams needing chatbot-led assistance
A chatbot-led support option for ecommerce teams that need human handoff and messaging channels.
- Website chatbot
- Visitor tracking
- Live agent chat
8.0/10★★★★☆Visit ChatBot -
Best forSmall ecommerce teams wanting affordable chat
Affordable ecommerce chat with bots, visitor tracking, and omnichannel messaging.
- Website chatbot
- Visitor tracking
- Live agent chat
7.9/10★★★★☆Visit Smartsupp -
Best forBudget-conscious teams needing classic live chat
A low-cost website chat tool with useful routing, monitoring, and AI support features.
- Website chatbot
- Visitor tracking
- Live agent chat
7.8/10★★★★☆Visit MyLiveChat -
ChatBeaconVerified
Best forOrganizations needing private deployment and rich media
- Better than Brevo Conversations:
- Included agent seats: 4 agents vs 1 agents
A broad chat and engagement suite for teams that need AI, live agents, and deployment control.
- Website chatbot
- Visitor tracking
- Live agent chat
7.7/10★★★★☆Visit ChatBeacon -
Best forBusinesses wanting simple visitor-focused chat
A focused website chat tool with visitor tracking, AI assistance, and a free plan.
- Website chatbot
- Visitor tracking
- Live agent chat
7.6/10★★★★☆Visit Olark
Brevo Conversations Alternatives: Common Questions
What is the best alternative to Brevo Conversations?
Intercom: #1 in our Live Chat Software ranking, with an editor score of 9.4 out of 10. A broad customer messaging suite for teams that need chat, automation, and handoff.
Is there a free alternative to Brevo Conversations?
Yes. Freshchat, Zoho SalesIQ, tawk.to, JivoChat and Crisp have a free plan or a free tier (9 of the 15 alternatives on this page).
What is the cheapest paid alternative to Brevo Conversations?
Of the alternatives here that publish a price, MyLiveChat starts lowest, at $15/seat/mo.
Why do people look for Brevo Conversations alternatives?
Pro pricing adds $15 per user per month; Named integrations focus on four messaging and email channels; Coverage centers on website chat and messaging rather than broader channels.
Which Brevo Conversations alternative has the most included agent seats?
Freshchat, with 10 agents.
How do I switch from Brevo Conversations?
Export your data from Brevo Conversations (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Brevo Conversations.
How to Switch from Brevo Conversations
- Export your data from Brevo Conversations (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Brevo Conversations.
Brevo Conversations vs Each Alternative
| # | Tool | Free plan | Paid from | Website chatbot | Live agent chat | Visitor tracking | Chat channels | Score |
|---|---|---|---|---|---|---|---|---|
| 6 | Brevo Conversations | Yes | $15/user/mo | Yes | Yes | Yes | Omnichannel | 8.6 |
| 1 | Intercom | No | $29/seat/mo | Yes | Yes | Yes | Omnichannel | 9.4 |
| 2 | Freshchat | Yes | $19/user/mo | Yes | Yes | Yes | Omnichannel | 9.2 |
| 3 | LiveChat | No | $19/user/mo | Yes | Yes | Yes | Omnichannel | 9.1 |
| 4 | Zoho SalesIQ | Yes | Yes | Yes | Yes | Omnichannel | 8.9 | |
| 5 | tawk.to | Yes | $290/yr | Yes | Yes | Yes | Website+messaging | 8.8 |
| 6 | JivoChat | Yes | $28/user/mo | Yes | Yes | Yes | Omnichannel | 8.5 |
| 7 | Crisp | Yes | $45/mo | Yes | Yes | Yes | Omnichannel | 8.4 |
| 8 | Comm100 Live Chat | No | $31/seat/mo | Yes | Yes | Yes | Omnichannel | 8.3 |
| 9 | Chatwoot | Yes | $19/user/mo | Yes | Yes | Yes | Omnichannel | 8.2 |
| 10 | Re:amaze | No | $29/user/mo | Yes | Yes | Yes | Omnichannel | 8.1 |
| 11 | ChatBot | No | $19/user/mo | Yes | Yes | Yes | Omnichannel | 8.0 |
| 12 | Smartsupp | Yes | $17/mo | Yes | Yes | Yes | Omnichannel | 7.9 |
| 13 | MyLiveChat | Yes | $15/seat/mo | Yes | Yes | Yes | Website | 7.8 |
| 14 | ChatBeacon | No | $33/mo | Yes | Yes | Yes | Omnichannel | 7.7 |
| 15 | Olark | Yes | $29/seat/mo | Yes | Yes | Yes | Website+messaging | 7.6 |
Head-to-Head
- Brevo Conversations vs Intercom
- Brevo Conversations vs Freshchat
- Brevo Conversations vs LiveChat
- Brevo Conversations vs Zoho SalesIQ
- Brevo Conversations vs tawk.to
- Brevo Conversations vs JivoChat
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update