MyLiveChat
MyLiveChat: A low-cost website chat tool with useful routing, monitoring, and AI support features. Ranked #14 of 94 in Live Chat Software by our editors (7.8/10); pricing: Free plan; best for budget-conscious teams needing classic live chat.
At a glance
- Editor score7.8 / 10
- PricingFree plan
- Best forBudget-conscious teams needing classic live chat
- Free planYes
- Paid from$15/seat/mo
- Website chatbotYes
- Founded2003 · North York, Ontario, Canada
- Facts checked23 Sep 2026
Where it wins
- Free plan includes unlimited chats and 3 years of history
- Visitor monitoring, routing, transcripts, and proactive invitations
- AI chatbot supports website content and human handoff
Where it doesn't
- The free plan supports only 1 live agent
- Core chat coverage is focused on websites
- Advanced plans are needed for larger agent teams
Our verdict on MyLiveChat
MyLiveChat is a website-focused customer-support platform for small businesses, agencies, SaaS teams, education organizations, financial-services companies, and public-sector groups. It combines a website live chat widget with real-time visitor monitoring, proactive invitations, departments, routing, offline message capture, transcripts, a knowledge base, and optional AI answers. Agents can work through browser and desktop consoles, with support for web, Windows, macOS, iOS, Android, and API connections.
Pricing is structured for gradual expansion. The Free plan costs $0 per month and includes 1 live agent, unlimited chats, department and website support, and 3 years of chat history. Starter costs $15 per month for 1 agent, removes MyLiveChat branding, adds custom chat styling and URL options, and supports unlimited websites and chats. Basic costs $29 per month for 2 to 4 seats, while Corporate costs $59 per month for 5 to 9 seats; both include unlimited agents, departments, websites, and chats, plus 5 years of history. Enterprise costs $99 per month for 10+ seats and extends chat history to 15 years.
The strongest fit is a team that wants classic website chat with practical escalation options. The AI chatbot can draw on website and help content, search can run inside the widget, and human handoff preserves conversation context. Integrations cover website systems such as WordPress, Shopify, BigCommerce, Magento, Joomla, Drupal, Wix, and Squarespace, along with Slack, Discord, Microsoft Teams, Zendesk, Freshdesk, LiveAgent, and React. MyLiveChat is less suitable for teams prioritizing a broad set of social or messaging channels, since its core offering is website-first. Choose it for affordable web support and structured agent routing; consider an alternative when channel breadth is central.
Your product? Our editors can test MyLiveChat in depth and publish a review, labelled as paid · from $149/mo →
MyLiveChat pricing
All 5 MyLiveChat plans and prices →
MyLiveChat fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $15/seat/mo |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Website |
| Included agent seats | 1 agents |
| Listed integrations | 45 apps |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | GDPR, 2FA |
| Support | Email, Live chat, Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 45+ integrations: WordPress, Shopify, BigCommerce, Joomla, Drupal, Magento … See all → |
| Pricing | Free plan (source) |
| Website | mylivechat.com |
| Facts checked | 23 Sep 2026 |
MyLiveChat integrations
MyLiveChat lists 45+ integrations on its own site — the 13 named here are the ones its pages call out.
- WordPress
- Shopify
- BigCommerce
- Joomla
- Drupal
- Magento
- OpenCart
- Google Sites
- Slack
- webhooks
- CRM
- REST API
See all MyLiveChat integrations →
Alternatives to MyLiveChat
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all MyLiveChat alternatives →
Also Ranked In
MyLiveChat is ranked in 2 of our directories.
Used MyLiveChat? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used MyLiveChat for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
MyLiveChat is listed in our Live Chat Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/mylivechat/"><img src="https://www.itechguides.com/best/badge/mylivechat.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update