tawk.to
tawk.to: A capable free team-chat platform with optional AI tiers and broad integrations. Ranked #5 of 94 in Live Chat Software by our editors (8.8/10); pricing: Free plan; best for businesses prioritizing free team chat.
At a glance
- Editor score8.8 / 10
- PricingFree plan
- Best forBusinesses prioritizing free team chat
- Free planYes
- Paid from$290/yr
- Website chatbotYes
- Founded2013 · Las Vegas, Nevada, United States
- Facts checked22 Sep 2026
Where it wins
- Free core platform with unlimited team members
- Visitor monitoring, routing, and shared omnichannel inbox
- Web, desktop, mobile, API, and broad integration support
Where it doesn't
- AI agents and message credits require paid plans
- Advanced tiers increase from $29 to $399 per month
- Core pricing is structured per property rather than per team
Our verdict on tawk.to
tawk.to is a hosted customer communication platform for businesses that want to chat with website visitors and manage conversations across multiple channels. Its core platform combines real-time website chat, unlimited team members, visitor monitoring, session tracking, widget customization, smart triggers, automatic routing, and a shared omnichannel inbox. Teams can access it through web, Windows, macOS, iOS, Android, and API connections, making it suitable for organizations that need shared customer conversations across devices.
The Core platform costs $0 per property per month and includes live chat, unlimited team members, visitor monitoring, and a shared inbox. AI Assist Growth costs $29 per month and adds 1,000 monthly message credits, three AI chat agents, human-agent escalations, and API integrations. AI Assist Business costs $99 per month with 5,000 message credits, five AI chat agents, assisted setup, and up to 5,000 API calls. AI Assist Enterprise costs $399 per month and includes 20,000 message credits, 10 AI chat agents, a dedicated account manager, and 24/7 support. The structure suits teams that want to start with free live chat and add AI capabilities as their needs grow.
Its ecosystem fit is a major strength. tawk.to connects with Zapier, Make, Shopify, WordPress, Wix, Squarespace, Webflow, GoDaddy, PrestaShop, Google Analytics, and Google Ads, while JavaScript API, webhooks, and mobile and desktop apps support broader workflows. The platform is a strong choice for businesses prioritizing free team chat, visitor visibility, and flexible channel management. Teams that specifically need AI agents, higher message-credit allowances, assisted setup, or dedicated account management should budget for a paid AI Assist tier rather than relying on the free core platform.
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tawk.to pricing
All 7 tawk.to plans and prices →
tawk.to fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $290/yr |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Website+messaging |
| Included agent seats | Not verified |
| Listed integrations | Not verified |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | GDPR |
| Support | Email, Live chat, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 13 integrations: WordPress, Zapier, Cloudflare, Google Ads, Google Analytics 4, Telegram … See all → |
| Pricing | Free plan (source) |
| Website | tawk.to |
| Facts checked | 22 Sep 2026 |
tawk.to integrations
tawk.to lists 13 integrations on its own site.
- WordPress
- Zapier
- Cloudflare
- Google Ads
- Google Analytics 4
- Telegram
- Facebook Messenger
- Twilio SMS
- Email IMAP/SMTP
- Webflow
- GoDaddy
- PrestaShop
See all tawk.to integrations →
Alternatives to tawk.to
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all tawk.to alternatives →
tawk.to vs the competition
- tawk.to vs Intercom
- tawk.to vs Freshchat
- tawk.to vs LiveChat
- tawk.to vs Zoho SalesIQ
- tawk.to vs Brevo Conversations
- tawk.to vs JivoChat
Compare tawk.to with any tool side by side →
Also Ranked In
tawk.to is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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