The Best WooCommerce Live Chat Plugins in 2026
We researched WooCommerce live chat plugins using official websites, including pricing pages, plan tables, and product documentation. Rankings focus on how well each product supports sales and service conversations with WooCommerce cart, order, and customer context, alongside value for money and verified features.
Our top picks
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Top ranked
LiveChat#1 of 89.2/10A full-featured live chat option, with paid plans starting at $19 per user monthly on annual billing.
14-day trial
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Runner-up
Crisp#2 of 88.6/10Crisp pairs WooCommerce-connected live chat with a shared inbox and a free entry plan.
Free plan · 14-day trial
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Top-ranked free plan
tawk.to#3 of 88.4/10A free chat and messaging platform with AI options and paid plans for growing teams.
Free plan
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The full ranking 8 tools, best first
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Best forStores needing live chat and visitor tracking
A full-featured live chat option, with paid plans starting at $19 per user monthly on annual billing.
9.2/10★★★★★Visit LiveChat -
Best forTeams wanting omnichannel chat and a free entry point
Crisp pairs WooCommerce-connected live chat with a shared inbox and a free entry plan.
Free plan · 14-day trial Our Crisp verdict → Visit CrispFor vendors Sponsor this spot · #2 · $99/mo →8.6/10★★★★☆Visit Crisp -
Best forBudget-conscious stores needing free live chat
A free chat and messaging platform with AI options and paid plans for growing teams.
8.4/10★★★★☆Visit tawk.to -
Best forCommerce teams managing orders and support tickets
A commerce-focused helpdesk that brings customer conversations, tickets, and order context together.
8.2/10★★★★☆Visit Gorgias -
Best forStores prioritizing self-service knowledge content
A feature-rich knowledge base, but a poor fit if your store needs a live chat plugin.
7.4/10★★★★☆Visit Zendesk -
Best forStores that need ecommerce, not a chat plugin
A free, self-hosted store platform—not a live chat plugin.
7.4/10★★★★☆Visit WooCommerce -
Best forSmall WooCommerce stores handling post-purchase support
A WooCommerce order inbox that keeps customer conversations tied to purchases.
- Order context
7.4/10★★★★☆Visit Order Chatroom -
Best forSmall stores needing basic order-page messaging
A focused WooCommerce plugin for conversations tied to customer orders.
- Order context
7.1/10★★★★☆Visit Koala Apps
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Cart context | Order context | Customer context | Chat channels | Score |
|---|---|---|---|---|---|---|---|---|
| 1 | LiveChat | No | $19/user/mo | — | — | — | — | 9.2 |
| 2 | Crisp | Yes | $45/mo | — | — | — | — | 8.6 |
| 3 | tawk.to | Yes | $290/yr | — | — | — | — | 8.4 |
| 4 | Gorgias | No | — | — | — | — | — | 8.2 |
| 5 | Zendesk Guide | No | $55/user/mo | — | — | — | — | 7.4 |
| 6 | WooCommerce | Yes | None | — | — | — | — | 7.4 |
| 7 | Order Chatroom for WooCommerce | Yes | $79.99/site/yr | No | Yes | No | Website | 7.4 |
| 8 | Order Chat for WooCommerce | No | $49/yr | No | Yes | — | Website | 7.1 |
Head-to-head All 25 comparisons →
- LiveChat vs Gorgias
- LiveChat vs Zendesk Guide
- LiveChat vs WooCommerce
- LiveChat vs Order Chatroom for WooCommerce
- LiveChat vs Order Chat for WooCommerce
- Crisp vs Gorgias
- Crisp vs Zendesk Guide
- Crisp vs WooCommerce
- Crisp vs Order Chatroom for WooCommerce
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How we rank WooCommerce live chat plugins
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update