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Order Chat for WooCommerce

Paid#8 of 8 in WooCommerce Live Chat Plugins

Order Chat for WooCommerce: A focused WooCommerce plugin for conversations tied to customer orders. Ranked #8 of 8 in WooCommerce Live Chat Plugins by our editors (7.1/10); pricing: Paid; best for small stores needing basic order-page messaging.

7.1/10Editor score

Visit Koala Apps

Order Chat for WooCommerce7.1 Visit Koala Apps

At a glance

Editor score
7.1 / 10
Pricing
Paid
Best for
Small stores needing basic order-page messaging
Free plan
No
Paid from
$49/yr
Cart context
No
Facts checked
9 Oct 2026

Where it wins
- Customers and admins can chat from order details
- Enable chat only for selected order statuses
- Optional file uploads and email message notifications
Where it doesn't
- Messaging is focused on order details, not general site chat
- Requires both WordPress and WooCommerce
- No free plan; the listed plan costs $49 per year

Our verdict on Order Chat for WooCommerce

Order Chat for WooCommerce adds customer-to-administrator messaging to the order details pages in a store and its WordPress admin panel. It suits small stores that want customers to ask order-related questions in context, rather than use a general-purpose live chat widget across the site. The plugin is self-hosted and requires WordPress and WooCommerce; its chat channel is the website.

Its order-specific controls are the main distinction. Administrators can enable chat for selected order statuses, and both customers and administrators can receive email notifications when new messages arrive. Optional file uploads have configurable allowed extensions and size limits. Message text and background colors, along with success and failure messages, can also be customized. These options support a focused support exchange tied to an order, but the product's described scope does not extend to cart-context messaging or broader chat channels.

According to the vendor's pricing page, the listed 1 Year Plan costs $49 per year. It includes free installation, one year of free support, and a 30-day money-back guarantee; email is the listed support channel. There is no free plan. This is a straightforward fit for stores seeking order-page conversations with lightweight controls and notifications. Stores that need a sitewide chat widget or messaging beyond order details should consider a broader live chat product instead.

Your product? Our editors can test Order Chat for WooCommerce in depth and publish a review, labelled as paid · from $99/mo →

Order Chat for WooCommerce pricing

Plans PaidPaid No free plan — trial or paid only. Prices checked 9 Oct 2026.

See plans on koalaapps.io

All 1 Order Chat for WooCommerce plans and prices →

Order Chat for WooCommerce fact sheet

Free plan	No
Paid from	$49/yr
Cart context	No
Order context	Yes
Customer context	Not verified
Chat channels	Website
WooCommerce setup	Plugin
Money-back guarantee	30 days
Deployment	Self-hosted
Platforms	Web
Support	Email
Built for	Small business (editorial estimate)
Integrations	2 integrations: WooCommerce, WordPress
Pricing	Paid (source)
Website	koalaapps.io
Facts checked	9 Oct 2026

Order Chat for WooCommerce integrations

Order Chat for WooCommerce lists 2 integrations on its own site.

WooCommerce
WordPress

Alternatives to Order Chat for WooCommerce

See all Order Chat for WooCommerce alternatives →

Order Chat for WooCommerce vs the competition

Compare Order Chat for WooCommerce with any tool side by side →

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Featured on iTechGuides

Order Chat for WooCommerce is listed in our WooCommerce Live Chat Plugins directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 21 Oct 2026 · How we research and update