Zoho SalesIQ vs tawk.to

Zoho SalesIQ8.9Visit tawk.to8.8Visit

Higher score Zoho SalesIQ #4 in Live Chat Software 8.9/10 Free plan · 15-day trial Free planFree trial✓ 3 of 3 features Visit Zoho SalesIQ

vs

tawk.to #5 in Live Chat Software 8.8/10 Free plan Free plan✓ 3 of 3 features Visit tawk.to

• Zoho SalesIQ fits best

  Zoho-centric teams needing broad live chat

• tawk.to fits best

  Businesses prioritizing free team chat

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Side by side

Feature	Zoho SalesIQ 8.9/10 Visit ↗	tawk.to 8.8/10 Visit ↗
At a glance
Editor score	8.9	8.8
Ranking	#4 in Live Chat Software	#5 in Live Chat Software
Best for	Zoho-centric teams needing broad live chat	Businesses prioritizing free team chat
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	$290/yr
Free plan	✓	✓
Free trial	15 days	—
Deployment	Cloud, Desktop, Mobile	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Email, Phone, Live chat, Community, Docs	Email, Live chat, Docs · 24/7
Compliance	SOC 2, ISO 27001, GDPR, HIPAA	GDPR
Integrations	20 integrations	13 integrations
Built for	Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features Zoho SalesIQ 3/3 · tawk.to 3/3
Website chatbot	✓	✓
Live agent chat	✓	✓
Visitor tracking	✓	✓
Specs
Chat channels	Omnichannel	Website+messaging
Included agent seats	1 agents	Not checked yet
Listed integrations	Not checked yet	Not checked yet
Our review
Pros	Free plan includes 3 operators, 100 chats per month, and visitor tracking Supports live chat, chatbots, routing, analytics, and multiple messaging channels Integrates with Zoho apps, CRMs, commerce tools, and popular business platforms	Free core platform with unlimited team members Visitor monitoring, routing, and shared omnichannel inbox Web, desktop, mobile, API, and broad integration support
Cons	The free plan is limited to 100 chats per month and one brand Paid plans are priced per operator and shown with annual billing Advanced reporting and monitoring are reserved for the Enterprise plan	AI agents and message credits require paid plans Advanced tiers increase from $29 to $399 per month Core pricing is structured per property rather than per team
Our verdict	Zoho SalesIQ is customer engagement software for businesses that want to chat with website visitors, track activity, qualify leads, and automate conversations. It combines live-agent website chat with codeless, programmable, and hybrid… Read the review →	tawk.to is a hosted customer communication platform for businesses that want to chat with website visitors and manage conversations across multiple channels. Its core platform combines real-time website chat, unlimited team members,… Read the review →

Strengths and trade-offs

• Zoho SalesIQ — where it wins

  • Free plan includes 3 operators, 100 chats per month, and visitor tracking
  • Supports live chat, chatbots, routing, analytics, and multiple messaging channels
  • Integrates with Zoho apps, CRMs, commerce tools, and popular business platforms

  Where it doesn't

  • The free plan is limited to 100 chats per month and one brand
  • Paid plans are priced per operator and shown with annual billing
  • Advanced reporting and monitoring are reserved for the Enterprise plan

• tawk.to — where it wins

  • Free core platform with unlimited team members
  • Visitor monitoring, routing, and shared omnichannel inbox
  • Web, desktop, mobile, API, and broad integration support

  Where it doesn't

  • AI agents and message credits require paid plans
  • Advanced tiers increase from $29 to $399 per month
  • Core pricing is structured per property rather than per team

• Zoho SalesIQ8.9/10 · Free plan · 15-day trial

  A broad live chat suite with strong Zoho integration and a low-cost annual entry tier.

  Visit Zoho SalesIQFull verdict →
• tawk.to8.8/10 · Free plan

  A capable free team-chat platform with optional AI tiers and broad integrations.

  Visit tawk.toFull verdict →