Zoho SalesIQ
Zoho SalesIQ: A broad live chat suite with strong Zoho integration and a low-cost annual entry tier. Ranked #4 of 94 in Live Chat Software by our editors (8.9/10); pricing: Free plan · 15-day trial; best for zoho-centric teams needing broad live chat.
At a glance
- Editor score8.9 / 10
- PricingFree plan · 15-day trial
- Best forZoho-centric teams needing broad live chat
- Free planYes
- Website chatbotYes
- Founded1996
- Facts checked20 Sep 2026
Where it wins
- Free plan includes 3 operators, 100 chats per month, and visitor tracking
- Supports live chat, chatbots, routing, analytics, and multiple messaging channels
- Integrates with Zoho apps, CRMs, commerce tools, and popular business platforms
Where it doesn't
- The free plan is limited to 100 chats per month and one brand
- Paid plans are priced per operator and shown with annual billing
- Advanced reporting and monitoring are reserved for the Enterprise plan
Our verdict on Zoho SalesIQ
Zoho SalesIQ is customer engagement software for businesses that want to chat with website visitors, track activity, qualify leads, and automate conversations. It combines live-agent website chat with codeless, programmable, and hybrid chatbots, visitor routing, lead scoring, analytics, knowledge-base content, and support for messaging channels including Facebook Messenger, Instagram, Telegram, WeChat, LINE, and WhatsApp. Mobile apps, the Mobilisten SDK, JavaScript APIs, and REST APIs extend its reach to Android, iOS, and custom applications. It is most suitable for Zoho-centric teams that want live chat alongside broader visitor and lead engagement tools.
Pricing covers a perpetual Free plan and three paid operator-based tiers, with a 15-day trial available. Free includes 3 operator licenses, 100 chats per month, visitor tracking, and 1 brand. Basic costs $7 USD per operator per month with annual billing and adds live chat routing, automated messages, screen sharing, and audio calls. Professional costs $12.75 USD per operator per month with annual billing and adds 5 custom chatbots, 100,000 monthly tracked visitors, and unlimited chat history. Enterprise costs $20 USD per operator per month with annual billing and adds 10 custom chatbots, 200,000 monthly tracked visitors, and advanced reporting and monitoring.
The product's main advantage is breadth: teams can combine real-time chat, visitor insights, automation, remote assistance, reporting, and omnichannel conversations in one service. Its integration list includes Zoho CRM, Bigin by Zoho CRM, Zoho Desk, Zoho Bookings, Zoho Analytics, Zendesk, Shopify, WordPress, WooCommerce, Wix, Google Analytics, HubSpot, Mailchimp, Salesforce, and OpenAI. That range makes SalesIQ a strong fit for growing support and sales operations, particularly inside the Zoho ecosystem. Teams seeking only a lightweight website chat tool may find its wider engagement scope unnecessary, while organizations needing advanced reporting must choose Enterprise.
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Zoho SalesIQ pricing
All 4 Zoho SalesIQ plans and prices →
Zoho SalesIQ fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| Website chatbot | Yes |
| Live agent chat | Yes |
| Visitor tracking | Yes |
| Chat channels | Omnichannel |
| Included agent seats | 1 agents |
| Listed integrations | Not verified |
| Free trial | 15 days · no card needed |
| Deployment | Cloud, Desktop, Mobile |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA |
| Support | Email, Phone, Live chat, Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 20 integrations: Zoho CRM, Zoho Desk, Zoho Assist, Zoho Bookings, Zoho Analytics, Zoho Campaigns … See all → |
| Pricing | Free plan · 15-day trial (source) |
| Website | zoho.com |
| Facts checked | 20 Sep 2026 |
Zoho SalesIQ integrations
Zoho SalesIQ lists 20 integrations on its own site.
- Zoho CRM
- Zoho Desk
- Zoho Assist
- Zoho Bookings
- Zoho Analytics
- Zoho Campaigns
- Salesforce
- Zendesk
- Mailchimp
- Shopify
- WordPress
- WooCommerce
- Facebook Messenger
- Telegram
- LINE
- Google Analytics
- HubSpot
See all Zoho SalesIQ integrations →
Alternatives to Zoho SalesIQ
- IntercomA broad customer messaging suite for teams that need chat, automation, and handoff.9.4
- FreshchatA flexible Freshworks chat platform with free essentials and deeper paid routing, reporting, and security.9.2
- LiveChatA polished live-chat suite for teams that need agents, automation, and detailed reporting.9.1
See all Zoho SalesIQ alternatives →
Zoho SalesIQ vs the competition
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Also Ranked In
Zoho SalesIQ is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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