tawk.to vs Brevo Conversations

tawk.to8.8Visit Brevo Conversations8.6Visit

Higher score tawk.to #5 in Live Chat Software 8.8/10 Free plan Free plan✓ 3 of 3 features Visit tawk.to

vs

Brevo Conversations #6 in Live Chat Software 8.6/10 Free plan Free plan✓ 3 of 3 features Visit Brevo

• tawk.to fits best

  Businesses prioritizing free team chat

• Brevo Conversations fits best

  Brevo users needing simple omnichannel chat

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Side by side

Feature	tawk.to 8.8/10 Visit ↗	Brevo Conversations 8.6/10 Visit ↗
At a glance
Editor score	8.8	8.6
Ranking	#5 in Live Chat Software	#6 in Live Chat Software
Best for	Businesses prioritizing free team chat	Brevo users needing simple omnichannel chat
Pricing model	Free plan + paid	Free plan + paid
Starting price	$290/yr	$15/user/mo
Free plan	✓	✓
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Mobile
Platforms	Web, Windows, macOS, iOS, Android	Web, iOS, Android
Support	Email, Live chat, Docs · 24/7	Email, Tickets, Docs
Compliance	GDPR	GDPR
Integrations	13 integrations	8 integrations
Built for	Solo, Small business, Mid-market, Enterprise	Solo, Small business, Mid-market, Enterprise
Features tawk.to 3/3 · Brevo Conversations 3/3
Website chatbot	✓	✓
Live agent chat	✓	✓
Visitor tracking	✓	✓
Specs
Chat channels	Website+messaging	Omnichannel
Included agent seats	Not checked yet	1 agents
Listed integrations	Not checked yet	Not checked yet
Our review
Pros	Free core platform with unlimited team members Visitor monitoring, routing, and shared omnichannel inbox Web, desktop, mobile, API, and broad integration support	Free plan includes live chat and one Conversations user seat AI chatbot supports handoff to human agents Visitor context, assignment, statistics, and mobile apps included
Cons	AI agents and message credits require paid plans Advanced tiers increase from $29 to $399 per month Core pricing is structured per property rather than per team	Pro pricing adds $15 per user per month Named integrations focus on four messaging and email channels Coverage centers on website chat and messaging rather than broader channels
Our verdict	tawk.to is a hosted customer communication platform for businesses that want to chat with website visitors and manage conversations across multiple channels. Its core platform combines real-time website chat, unlimited team members,… Read the review →	Brevo Conversations is a customer communication tool for businesses that need to engage website visitors and manage support or sales conversations. It combines a website chat widget with human-agent live chat, chatbot scenarios, AI chatbot… Read the review →

Strengths and trade-offs

• tawk.to — where it wins

  • Free core platform with unlimited team members
  • Visitor monitoring, routing, and shared omnichannel inbox
  • Web, desktop, mobile, API, and broad integration support

  Where it doesn't

  • AI agents and message credits require paid plans
  • Advanced tiers increase from $29 to $399 per month
  • Core pricing is structured per property rather than per team

• Brevo Conversations — where it wins

  • Free plan includes live chat and one Conversations user seat
  • AI chatbot supports handoff to human agents
  • Visitor context, assignment, statistics, and mobile apps included

  Where it doesn't

  • Pro pricing adds $15 per user per month
  • Named integrations focus on four messaging and email channels
  • Coverage centers on website chat and messaging rather than broader channels

• tawk.to8.8/10 · Free plan

  A capable free team-chat platform with optional AI tiers and broad integrations.

  Visit tawk.toFull verdict →
• Brevo Conversations8.6/10 · Free plan

  A simple omnichannel chat option for Brevo users with free live chat and AI handoff.

  Visit BrevoFull verdict →