Call Center Software: ranks 51–100
Page 2 of 3 of the full call center software ranking. Every tool here is researched from its official pricing and product pages. See our top picks →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Ranks 51–100 of 120 tools, best first
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Best forVery large deployments needing bundled telephony
A broad, enterprise-scale contact center suite with bundled telephony and omnichannel support.
- IVR builder
- Inbound calling
- Outbound dialer
4.4/10★★☆☆☆Visit Ameyo XTRM -
Best forHybrid contact centers with advanced analytics
A hybrid-ready contact center platform for teams that need analytics, automation, and voice depth.
- Outbound dialer
4.3/10★★☆☆☆Visit 3CLogic -
Best forMidmarket centers needing omnichannel dialing
A broad omnichannel call center platform for midmarket teams that need dialing depth.
- Outbound dialer
4.2/10★★☆☆☆Visit VCC Live -
Best forIndian SMBs needing affordable phone and WhatsApp tools
A broad cloud contact center suite for Indian SMBs that need phone and WhatsApp workflows.
- Outbound dialer
4.1/10★★☆☆☆Visit MyOperator -
Best forTeams adding AI to existing contact-center systems
A broad omnichannel hub for teams adding AI to existing contact-center systems.
- Inbound calling
4.0/10★★☆☆☆Visit eGain -
Best forEnterprises automating customer service with AI
AI agents handle voice and digital service, with workflows and human guidance.
3.9/10★★☆☆☆Visit ASAPP -
Best forOrganizations wanting deep AI and routing controls
A broad omnichannel contact center with advanced routing, workforce tools, and AI assistance.
- Workforce management
- IVR builder
- Inbound calling
3.8/10★★☆☆☆Visit Intermedia -
Best forSmall teams needing low-cost voice operations
A voice-focused cloud contact center with accessible monthly pricing for small teams.
- Outbound dialer
3.7/10★★☆☆☆Visit Knowlarity -
Best forBusinesses needing voice routing and AI analytics
A broad cloud phone system for businesses that need routing depth and AI call insight.
3.6/10★★☆☆☆Visit TeleCMI -
Best forBusinesses needing affordable calling and CRM links
Affordable business calling with CRM integrations and a clear path to contact-center features.
3.5/10★★☆☆☆Visit Nextiva -
Best forSmall teams needing broad calling-platform coverage
A broad calling platform for small teams that need routing, messaging, and AI call tools.
3.4/10★★☆☆☆Visit Ringover -
Best forOutbound sales and compliance-heavy campaigns
A compliance-focused omnichannel dialer for high-volume sales and lead-generation campaigns.
- IVR builder
- Inbound calling
- Outbound dialer
3.3/10★★☆☆☆Visit Convoso -
Best forTeams needing omnichannel contact-center and WFM features
A broad cloud contact-center suite spanning voice, messaging, workforce management, and AI.
- Workforce management
- IVR builder
- Inbound calling
3.2/10★★☆☆☆Visit site -
Best forSmall teams needing affordable business calling
A practical business phone system for small teams that need calling and messaging tools.
3.1/10★★☆☆☆Visit KrispCall -
Best forMicrosoft-focused teams seeking broad channels and AI
Broad voice and digital channels with AI, from $8.50 per user monthly.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit Solgari -
Best forOmnichannel teams needing visual workflows
A broad omnichannel contact center platform with visual workflows and quote-based pricing.
- Outbound dialer
3.0/10★★☆☆☆Visit Bright Pattern -
Best forSmall teams seeking low-cost omnichannel calling
A broad omnichannel contact center with low entry pricing and scalable dialers.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Ringflow -
Best forLow-cost omnichannel teams with basic outbound needs
A low-cost omnichannel contact center with routing, AI assistance, and tiered dialing.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit AceCX -
Best forTeams needing flexible deployment and omnichannel calling
Flexible cloud or self-hosted calling, with pricing tiers for growing teams.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Edesy -
Best forSelf-hosted teams needing broad channels
Broad omnichannel contact-center software for self-hosted and distributed teams.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit C-Zentrix -
Best forCustomizable blended contact centers
A broad, customizable contact center platform for blended voice and digital operations.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit Sytel -
Best forEstablished mid-market and enterprise teams
A broad inbound, outbound, and omnichannel suite for established larger teams.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit Nixxis -
Best forCenters needing dialers and workforce management
A broad web-based contact center suite for teams that need dialers and workforce management.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit VoIPtime Cloud -
Best forTeams wanting unified inbox and workforce tools
A broad cloud contact center suite for teams that need voice, digital channels, and workforce tools.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit EaseDial -
Best forTeams focused on conversation analytics
A strong fit for teams prioritizing speech, sentiment, and conversation insights.
3.0/10★★☆☆☆Visit Squaretalk -
Best forOmnichannel teams needing CRM connectivity
A capable omnichannel contact center for teams that need CRM connectivity.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit INO CX -
Best forCampaign-based calling and volunteer teams
A campaign-focused calling platform with flexible dialers, outreach tools, and CRM sync.
3.0/10★★☆☆☆Visit CallHub -
Best forMicrosoft Teams users needing routed contact handling
A Teams-based call center with routing, digital tasks, analytics, and AI assistance.
- Outbound dialer
3.0/10★★☆☆☆Visit Luware -
Best forOrganizations needing omnichannel routing and telephony
A cloud contact center for teams coordinating voice and digital service channels.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Contact Telia -
Best forCompliance-focused outbound and blended centers
A broad, compliance-focused platform for outbound, inbound and blended contact centers.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit TCN Operator -
Best forCompliance-focused outbound sales centers
A strong voice platform for regulated outbound centers that need dialing depth and controls.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Sigma Dialer -
Best forTechnical teams wanting free self-hosted dialing
A capable self-hosted dialer for technical teams that want extensive calling workflows without license fees.
3.0/10★★☆☆☆Visit OSDial -
Best forTeams blending outbound campaigns with inbound calls
A browser-based dialer combining outbound campaigns with inbound call handling.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Dialfire -
Best forTeams needing core inbound and outbound call handling
A focused cloud contact center for teams managing inbound and outbound calls.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Ameyo Engage -
Best forSmall teams seeking a browser-based call center
A browser-based calling center with routing, monitoring, CRM workflows, and a free plan.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Callision -
Best forTeams needing flexible deployment and omnichannel queues
A broad call-center toolkit for teams routing voice and digital conversations.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit IHA Telephony -
Best forTeams wanting flexible cloud or self-hosted calling suites
A flexible calling suite with omnichannel contact-center tools and cloud or self-hosted deployment.
3.0/10★★☆☆☆Visit RingQ -
Best forTeams wanting omnichannel CCaaS with AI agents
A broad cloud contact center suite with AI agents, dialing, routing, and CRM connectivity.
- Workforce management
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit QVOICE -
Best forOrganizations wanting open, self-hosted contact centers
A capable open-source contact center for organizations that want self-hosted or hybrid deployment.
3.0/10★★☆☆☆Visit ICTContact -
Best forMature omnichannel enterprises
A broad cloud contact center suite for mature enterprises managing many interaction channels.
- Outbound dialer
3.0/10★★☆☆☆Visit Enghouse -
Best forDevelopers building programmable voice contact centers
A developer-focused platform for programmable voice, digital channels, and AI calling.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit VoIPBin -
Best forSingle-tenant teams needing omnichannel routing
A focused cloud contact center for teams needing routing, dialers, and digital channels.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit NobelBiz -
Best forSmall teams needing blended calling and CRM connectivity
A cloud contact center combining voice, digital channels, and CRM connections.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit SparkTG -
Best forSmall teams needing omnichannel calling
A low-cost omnichannel contact center for small Indian teams.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Kedeyo -
Best forRemote omnichannel teams with API needs
A broad omnichannel contact centre with routing, AI insights and API-based CRM connectivity.
- Workforce management
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit Evolve IP -
Best forSmall teams needing CRM and social channels
A broad cloud contact center suite for small teams that need CRM and social channels.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit Thulium -
Best forSelf-hosters wanting PBX and contact-center features
A flexible open-source PBX and contact-center platform for self-hosted teams.
3.0/10★★☆☆☆Visit Issabel -
Best forLarge teams focused on WhatsApp-led service
A broad service platform with especially strong WhatsApp workflows for large teams.
3.0/10★★☆☆☆Visit Sprinklr -
Best forMid-market and enterprise Microsoft Teams users
A Teams-centered contact center with omnichannel routing, IVR, and real-time visibility.
- IVR builder
- Inbound calling
3.0/10★★☆☆☆Visit AnywhereNow -
Best forBudget-conscious teams comfortable self-hosting
A broad, free call center suite for teams willing to manage their own deployment.
- IVR builder
- Inbound calling
- Outbound dialer
3.0/10★★☆☆☆Visit VICIdial
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Inbound calling | Outbound dialer | IVR builder | Digital channel scope | Score |
|---|---|---|---|---|---|---|---|---|
| 51 | Ameyo XTRM by Exotel | Yes | Yes | Yes | Omnichannel | 4.4 | ||
| 52 | 3CLogic | No | Yes | 4.3 | ||||
| 53 | VCC Live | No | Yes | 4.2 | ||||
| 54 | MyOperator | No | ₹5,000/mo | Yes | 4.1 | |||
| 55 | eGain Conversation Hub | Yes | Omnichannel | 4.0 | ||||
| 56 | ASAPP CXP | No | 3.9 | |||||
| 57 | Intermedia Contact Center | No | Yes | Yes | Yes | Omnichannel | 3.8 | |
| 58 | Knowlarity Cloud Contact Center | No | ₹1,999/mo | Yes | 3.7 | |||
| 59 | TeleCMI | No | 3.6 | |||||
| 60 | Nextiva | $15/user/mo | 3.5 | |||||
| 61 | Ringover | No | $15/user/mo | 3.4 | ||||
| 62 | Convoso | Yes | Yes | Yes | Omnichannel | 3.3 | ||
| 63 | Call Center Studio | No | Yes | Yes | Yes | Omnichannel | 3.2 | |
| 64 | KrispCall | No | $12/user/mo | 3.1 | ||||
| 65 | Solgari | No | $8.50/user/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 66 | Bright Pattern Contact Center | No | Yes | 3.0 | ||||
| 67 | Ringflow Contact Center | No | $7.99/seat/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 68 | AceCX | No | $9.99/user/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 69 | edesy Cloud Contact Center | No | ₹1,499/user/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 70 | C-Zentrix Contact Center | No | Yes | Yes | Yes | Omnichannel | 3.0 | |
| 71 | Sytel Contact Center | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 72 | Nixxis | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 73 | VoIPtime Cloud | No | $57/seat/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 74 | EaseDial CCaaS | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 75 | Squaretalk Contact Center Analytics | No | $25/user/mo | 3.0 | ||||
| 76 | INO CX | No | Yes | Yes | Yes | Omnichannel | 3.0 | |
| 77 | CallHub | No | $0.04/unit usage-based | 3.0 | ||||
| 78 | Luware Nimbus | No | Yes | 3.0 | ||||
| 79 | Telia ACE | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 80 | TCN Operator | No | Yes | Yes | Yes | Omnichannel | 3.0 | |
| 81 | Sigma Dialer | Yes | Yes | Yes | Voice_only | 3.0 | ||
| 82 | OSDial | Yes | Free | 3.0 | ||||
| 83 | Dialfire | No | Yes | Yes | Yes | Omnichannel | 3.0 | |
| 84 | Ameyo Engage | No | Yes | Yes | Yes | Omnichannel | 3.0 | |
| 85 | Callision | Yes | Yes | Yes | Yes | Voice_plus_digital | 3.0 | |
| 86 | IHA Telephony Cloud Contact Center | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 87 | RingQ | No | 3.0 | |||||
| 88 | QVOICE Platform Contact Center | No | Yes | Yes | Omnichannel | 3.0 | ||
| 89 | ICTContact | No | $399 one-time | 3.0 | ||||
| 90 | Enghouse CCaaS | Yes | 3.0 | |||||
| 91 | VoIPBin | Yes | Yes | Yes | Yes | Voice_plus_digital | 3.0 | |
| 92 | NobelBiz OMNI+ | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 93 | SparkTG | Yes | Yes | Yes | Omnichannel | 3.0 | ||
| 94 | Kedeyo Cloud Contact Center | No | ₹999/user/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 95 | Evolve IP Contact Centre | Yes | Yes | Omnichannel | 3.0 | |||
| 96 | Thulium | No | 279 PLN/user/mo | Yes | Yes | Yes | Omnichannel | 3.0 |
| 97 | Issabel | Yes | $8.33/mo | 3.0 | ||||
| 98 | Sprinklr Service | No | 3.0 | |||||
| 99 | Tendfor Contact Center | Yes | Yes | Omnichannel | 3.0 | |||
| 100 | VICIdial | Yes | Free | Yes | Yes | Yes | Voice_plus_digital | 3.0 |
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update