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Nixxis

Paid#72 of 120 in Call Center Software

Nixxis: A broad inbound, outbound, and omnichannel suite for established larger teams. Ranked #72 of 120 in Call Center Software by our editors (3.0/10); pricing: Pricing on request; best for established mid-market and enterprise teams.

3.0/10Editor score

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At a glance

Editor score
3.0 / 10
Pricing
Pricing on request
Best for
Established mid-market and enterprise teams
Outbound dialer
Yes
Founded
2006 · Brussels, Belgium
Facts checked
22 Sep 2026

Where it wins
- Combines inbound, outbound, blending, IVR, and automatic call distribution
- Adds recording, speech-to-text analysis, reporting, and workforce management
- Supports cloud and self-hosted deployments with GDPR compliance
Where it doesn't
- Pricing starts with a personalized quote rather than published prices
- Support channels are limited to email and documentation
- Channel availability varies by edition

Our verdict on Nixxis

Nixxis Contact Suite is call center software for organizations managing inbound and outbound customer interactions. It brings together automatic call distribution, IVR configuration, outbound dialing, call blending, recording, supervision, reporting, workforce management, and omnichannel interaction management. Its published channel scope includes voice, email, SMS, chat, WhatsApp, video, and social networks, depending on the edition. The product is aimed at established mid-market and enterprise teams across sectors such as outsourcing, healthcare, telecommunications, financial services, debt collection, IT support, utilities, logistics, and fundraising.

Pricing is handled through contact sales and a personalized quote. Nixxis references Starter, Essential, Professional, and Enterprise editions, giving buyers a named progression for evaluating scope. The published product information does not attach current prices or plan limits to those editions, so purchasing conversations are central to selecting the right configuration. This approach suits organizations that need to align deployment, channels, and operational capabilities with a broader contact-center project rather than choose from a simple self-serve price table.

Nixxis stands out for breadth: inbound and outbound calling, multiple dialing modes, IVR, blending, digital interactions, conversation search, speech-to-text transcription, summaries, real-time supervision, analytics, and workforce management sit within one suite. Named integrations include Salesforce, Zoho, Zendesk, Slack, and Monday.com. Cloud and self-hosted deployment provide two operating models, while GDPR compliance and 24/7 support are listed alongside email and documentation support channels. Choose Nixxis when your team needs a wide contact-center scope and deployment flexibility; a smaller operation seeking transparent pricing or a narrower calling tool may prefer a simpler option.

Your product? Our editors can test Nixxis in depth and publish a review, labelled as paid · from $149/mo →

Nixxis pricing

Plans Pricing on requestPaid No free plan — trial or paid only. Prices checked 22 Sep 2026.

See plans on nixxis.com

Nixxis fact sheet

Free plan	Not verified
Paid from	Not verified
Inbound calling	Yes
Outbound dialer	Yes
IVR builder	Yes
Digital channel scope	Omnichannel
Workforce management	Yes
Maximum agents	Not verified
Recording retention	Not verified
Deployment	Cloud, Self-hosted
Compliance & security	GDPR
Support	Email, Docs · 24/7
Built for	Mid-market, Enterprise (editorial estimate)
Integrations	5 integrations: Salesforce, Zoho, Zendesk, Slack, Monday.com
Pricing	Pricing on request
Website	nixxis.com
Facts checked	22 Sep 2026

Nixxis integrations

Nixxis lists 5 integrations on its own site.

Salesforce
Zoho
Zendesk
Slack
Monday.com

Alternatives to Nixxis

See all Nixxis alternatives →

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Featured on iTechGuides

Nixxis is listed in our Call Center Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update