Convoso
Convoso: A compliance-focused omnichannel dialer for high-volume sales and lead-generation campaigns. Ranked #62 of 120 in Call Center Software by our editors (3.3/10); pricing: Pricing on request; best for outbound sales and compliance-heavy campaigns.
At a glance
- Editor score3.3 / 10
- PricingPricing on request
- Best forOutbound sales and compliance-heavy campaigns
- Outbound dialerYes
- Founded2006 · Woodland Hills, California, United States
- Facts checked23 Sep 2026
Where it wins
- Predictive, power, preview, and progressive dialing modes
- Compliance controls include DNC scrubbing and call-time restrictions
- Voice, SMS, email campaigns with AI agents and workflow automation
Where it doesn't
- Pricing requires contacting sales
- No free trial is offered
- Limited workforce-management coverage compared with broader platforms
Our verdict on Convoso
Convoso is a web-based, AI-powered cloud contact center platform for sales and lead-generation teams. It supports inbound and outbound calling, voice, SMS, and email campaigns, with predictive, power, preview, and progressive dialing modes. Teams can use it to manage high-volume outreach, prioritize leads, route calls, and coordinate agent activity across multiple channels. Its audience is contact centers that need campaign controls, sales workflows, compliance features, and CRM connectivity rather than a general-purpose customer service suite.
Campaign execution is the platform’s clearest strength. Convoso combines workflow dialing, answering-machine detection, voicemail drop, interactive voice response, and intelligent routing based on skills, location, availability, or priority. Conversational AI agents support voice and SMS interactions, while real-time dashboards and customizable reporting provide operational visibility. Compliance tools include DNC and reassigned-number scrubbing, call-time restrictions, and caller ID management. Salesforce, HubSpot, Zapier, and custom systems are supported through integrations and an open API, making the platform suitable for sales operations that need to connect campaign activity with existing systems.
Convoso uses a contact-sales pricing model and does not offer a free trial, so buyers should expect a sales-led evaluation before selecting the platform. Its published capabilities are focused on dialing, routing, campaigns, automation, compliance, and reporting; broader workforce-management coverage is less evident. Businesses running outbound sales or compliance-heavy campaigns should consider Convoso when those capabilities are central to their operation. Teams seeking a wider workforce-management suite or transparent self-service pricing should compare alternatives before committing. The platform runs on the web, with no other platform listed.
Your product? Our editors can test Convoso in depth and publish a review, labelled as paid · from $149/mo →
Convoso pricing
Convoso fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Inbound calling | Yes |
| Outbound dialer | Yes |
| IVR builder | Yes |
| Digital channel scope | Omnichannel |
| Workforce management | Not verified |
| Maximum agents | Not verified |
| Recording retention | 30 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2 |
| Support | Email, Phone |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: Salesforce See all → |
| Pricing | Pricing on request (source) |
| Website | convoso.com |
| Facts checked | 23 Sep 2026 |
Convoso integrations
Convoso lists 1 integrations on its own site.
- Salesforce
See all Convoso integrations →
Alternatives to Convoso
- Genesys Cloud CXA broad omnichannel contact-center platform for enterprises with annual plans from $75 per user monthly.9.4
- Amazon ConnectA broad, usage-based contact center service for organizations built around AWS.9.3
- NICE CXoneMature omnichannel contact center software for enterprises with complex service needs.9.2
See all Convoso alternatives →
Also Ranked In
Convoso is ranked in 6 of our directories.
Used Convoso? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Convoso for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Convoso is listed in our Call Center Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/convoso/"><img src="https://www.itechguides.com/best/badge/convoso.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update