Knowlarity Cloud Contact Center
Knowlarity Cloud Contact Center: A focused cloud voice platform for teams managing inbound and outbound contact center calls. Ranked #28 of 36 in Contact Center Software by our editors (6.6/10); pricing: Paid; best for teams needing basic cloud voice supervision.
At a glance
- Editor score6.6 / 10
- PricingPaid
- Best forTeams needing basic cloud voice supervision
- Free planNo
- Paid from₹1,999/mo
- IVRYes
- Founded2009 · Gurugram, Haryana, India
- Facts checked21 Sep 2026
Where it wins
- IVR, queues, callbacks, voicemail, and inbound/outbound routing
- Monitoring, whispering, barging, recording, and agent performance insights
- Predictive and progressive dialers with CRM integration and mobile access
Where it doesn't
- Web access is the listed platform option
- CRM integration is the primary stated integration capability
- The product is focused on voice contact center workflows
Our verdict on Knowlarity Cloud Contact Center
Knowlarity Cloud Contact Center is a hosted platform for businesses managing inbound and outbound calls. It combines IVR menus, call routing, recording, queues, callbacks, voicemail, agent supervision, analytics, dialers, CRM integration, international virtual numbers, and mobile app access. The feature set suits small businesses, startups, and enterprises that need cloud-based contact center operations without additional contact center infrastructure. It is particularly relevant for teams whose work centers on voice interactions and supervisor visibility.
Pricing is structured around paid monthly plans. The Unlimited Contact Center Plan is priced at INR 1,999 per month. The Inbound & Contact Center plan is priced at INR 2,999 per month and covers inbound and contact center capabilities. The Inbound & Outbound Contact Center plan covers both inbound and outbound capabilities. Across these options, the main buying consideration is whether the team needs a basic contact center setup, inbound handling, or a broader inbound-and-outbound workflow. There is no free plan, so the product is aimed at organizations ready to budget for a paid service.
Its strongest functional area is voice supervision. Real-time recording, monitoring, whispering, barging, call queues, warm transfer, and agent performance insights give supervisors tools to oversee live operations and review outcomes. Predictive and progressive dialers extend the platform into outbound work, while international virtual numbers and mobile access support distributed teams. The trade-off is a focused ecosystem: CRM integration is the stated integration capability, and web is the listed platform option. Choose Knowlarity Cloud Contact Center for structured cloud voice routing and supervision; consider an alternative if broader platform coverage or a wider integration ecosystem is central to the buying decision.
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Knowlarity Cloud Contact Center pricing
All 3 Knowlarity Cloud Contact Center plans and prices →
Knowlarity Cloud Contact Center fact sheet
| Free plan | No |
|---|---|
| Paid from | ₹1,999/mo |
| IVR | Yes |
| Deployment | Cloud |
| Channel coverage | Omnichannel |
| Outbound dialer | Yes |
| Call recording | Yes |
| Supervisor tools | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Pricing | Paid (source) |
| Website | knowlarity.com |
| Facts checked | 21 Sep 2026 |
Alternatives to Knowlarity Cloud Contact Center
- Amazon ConnectA broad AWS-native contact center for voice, digital channels, workforce management, and AI.9.4
- RingCentral RingCXA broad contact center platform for large teams managing voice and digital channels.9.2
- 8x8 Contact CenterA broad contact center suite for mature omnichannel operations with workforce needs.9.1
See all Knowlarity Cloud Contact Center alternatives →
Also Ranked In
Knowlarity Cloud Contact Center is ranked in 6 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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