Dialfire
Dialfire: A browser-based dialer combining outbound campaigns with inbound call handling. Ranked #83 of 120 in Call Center Software by our editors (3.0/10); pricing: Paid; best for teams blending outbound campaigns with inbound calls.
At a glance
- Editor score3.0 / 10
- PricingPaid
- Best forTeams blending outbound campaigns with inbound calls
- Free planNo
- Outbound dialerYes
- Facts checked23 Sep 2026
Where it wins
- Predictive and preview dialing support outbound campaign workflows
- ACD, IVR, queues, and call blending cover inbound calls
- CRM connectors, APIs, and webhooks link calling workflows
Where it doesn't
- Usage-based pricing varies by destination, features, and campaign
- No free plan is offered
- Runs in a browser; desktop software is not installed
Our verdict on Dialfire
Dialfire is a cloud contact center platform for sales and service teams that need outbound campaign dialing alongside inbound call handling. Its predictive and preview dialing work alongside inbound calling with ACD and IVR, call blending, and inbound queues, making it suited to teams that handle both campaign calls and incoming customer traffic. The service runs in a web browser without installed desktop software, and its workflows include customizable agent interfaces, contact management, and support for email and SMS as part of omnichannel workflows.
Campaign tools are a central strength: teams can configure campaign workflows and agent interfaces, record calls with three-year storage, and use AI voice automation and speech analytics. Real-time reports, dashboards, and wallboards provide visibility into calling activity. For organizations connecting calling to sales or service systems, Dialfire lists connectors for Salesforce, HubSpot, Microsoft Dynamics 365 Sales, Zendesk Sell, Pipedrive, Freshsales, Zoho CRM, Zoho Bigin, and noCRM, as well as Zapier and Google Looker Studio. REST APIs and webhooks offer additional ways to connect workflows.
According to the vendor's pricing page, charges are usage-based and vary by destination, enabled features, and campaign, rather than being presented as a fixed per-user monthly starting price. The published model may suit teams whose calling needs change by campaign, but buyers should evaluate the relevant usage costs before committing. Dialfire is a fit for small, mid-market, and enterprise teams that want outbound dialing and inbound call blending in one browser-based service. It is less suitable for buyers who require a free plan or prefer a predictable per-agent monthly price; the listed platform scope is calling and related campaign workflows rather than a broad set of digital channels.
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Dialfire pricing
Dialfire fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Inbound calling | Yes |
| Outbound dialer | Yes |
| IVR builder | Yes |
| Digital channel scope | Omnichannel |
| Workforce management | Not verified |
| Maximum agents | Not verified |
| Recording retention | Not verified |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | 2FA |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 11 integrations: Zapier, HubSpot, Zoho CRM, Zoho Bigin, Zendesk Sell, Microsoft Dynamics 365 Sales … See all → |
| Pricing | Paid (source) |
| Website | dialfire.com |
| Facts checked | 23 Sep 2026 |
Dialfire integrations
Dialfire lists 11 integrations on its own site.
- Zapier
- HubSpot
- Zoho CRM
- Zoho Bigin
- Zendesk Sell
- Microsoft Dynamics 365 Sales
- Salesforce
- Pipedrive
- Freshsales
- noCRM
- Google Looker Studio
See all Dialfire integrations →
Alternatives to Dialfire
- Genesys Cloud CXA broad omnichannel contact-center platform for enterprises with annual plans from $75 per user monthly.9.4
- Amazon ConnectA broad, usage-based contact center service for organizations built around AWS.9.3
- NICE CXoneMature omnichannel contact center software for enterprises with complex service needs.9.2
See all Dialfire alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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