Best Zoho CRM Alternatives in 2026
The top Zoho CRM alternatives are HubSpot CRM, Salesforce Sales Cloud and Freshworks CRM: 15 CRM software our editors would look at instead of Zoho CRM, in our ranking order.
Zoho CRM: A broad CRM with a free plan, automation, AI, analytics, mobile apps, and APIs. Where it falls short: the free plan is limited to 3 users.
Switching from Zoho CRM? For most crm software buyers the best Zoho CRM alternative is HubSpot CRM, built for free CRM with an approachable ecosystem. On a budget, Freshworks CRM starts at $9/user/mo, against $14/user/mo for Zoho CRM.
Why People Look for a Zoho CRM Alternative
- The free plan is limited to 3 users
- Advanced and enterprise capabilities require paid tiers
- Pricing varies by billing cycle, region, and currency
- Paid from $14/user/mo — Freshworks CRM is $9/user/mo
Quick Picks by What You Need
- Best overallHubSpot CRM9.4
Free CRM with an approachable ecosystem
Visit HubSpot CRM - Lowest priceFreshworks CRM9.1
Paid plans from $9/user/mo
Visit Freshworks CRM - Best free optionHubSpot CRM9.4
Has a free plan
Visit HubSpot CRM
All 15 Zoho CRM Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forFree CRM with an approachable ecosystem
- Better than Zoho CRM:
- Editor score 9.4 vs 9.2
A capable free CRM with contact, deal, email, AI, mobile, and integration coverage.
- Email sync
- Marketing automation
- Mobile app
9.4/10★★★★★Visit HubSpot -
Best forMature teams needing advanced sales operations
- Better than Zoho CRM:
- Editor score 9.3 vs 9.2
A broad CRM for mature sales teams that need forecasting, automation, AI, and extensibility.
- Email sync
- Marketing automation
- Mobile app
9.3/10★★★★★Visit Salesforce -
Best forAffordable all-in-one sales and marketing CRM
- Better than Zoho CRM:
- Paid from: $9/user/mo vs $14/user/mo
An affordable CRM combining sales pipelines, marketing automation, communications, and AI.
- Email sync
- Marketing automation
- Mobile app
9.1/10★★★★★Visit Freshworks CRM -
Best forMicrosoft ecosystem enterprise sales teams
A deep Microsoft-aligned CRM for enterprise sales teams that can justify its higher price.
- Email sync
- Marketing automation
- Mobile app
9.0/10★★★★☆Visit Microsoft -
Best forSmall sales teams needing calling and AI
- Better than Zoho CRM:
- Paid from: $9/user/mo vs $14/user/mo
A flexible CRM for small sales teams that need calling, AI, and pipeline tools.
- Email sync
- Mobile app
- AI features
8.9/10★★★★☆Visit Freshsales -
Best forFocused sales teams prioritizing pipeline execution
A focused sales CRM for teams that need visual pipeline execution and automation.
- Email sync
- Marketing automation
- Mobile app
8.8/10★★★★☆Visit Pipedrive -
Creatio CRMVerified
Best forMid-market and enterprise teams automating customer work
A configurable CRM suite for teams coordinating sales, marketing, and service workflows.
- Marketing automation
- Mobile app
- AI features
8.7/10★★★★☆Visit Creatio -
Best forBusinesses wanting flexible open-source CRM coverage
A flexible CRM with open-source deployment and broad Odoo suite connectivity.
- Open source
- AI features
8.6/10★★★★☆Visit Odoo CRM -
Best forAffordable all-in-one CRM and support
- Better than Zoho CRM:
- Paid from: $12/user/mo vs $14/user/mo
An affordable all-in-one CRM with sales, support, marketing, automation, and AI.
- Email sync
- Marketing automation
- Mobile app
8.5/10★★★★☆Visit Vtiger -
Best forSelf-hosted CRM with classic business modules
A flexible self-hosted CRM with broad business modules and no per-user licence fee.
- Open source
- Email sync
- Marketing automation
8.4/10★★★★☆Visit SuiteCRM -
Best forEnterprise sales teams needing guided selling
A workflow-focused CRM for complex enterprise sales operations.
- Email sync
- Marketing automation
- Mobile app
8.3/10★★★★☆Visit Pega CRM -
SalesflareVerified
Best forB2B teams automating prospecting and email engagement
A focused CRM for automated prospecting, email engagement, and pipeline management.
- Email sync
- Marketing automation
- Mobile app
8.3/10★★★★☆Visit Salesflare -
Best forOracle customers needing integrated enterprise sales
An Oracle-centered CRM for complex enterprise sales, forecasting, quoting, and revenue workflows.
- Mobile app
- AI features
8.2/10★★★★☆Visit Oracle -
Best forEstablished businesses wanting mature CRM and marketing
A mature CRM combining sales pipelines, marketing automation, service tools, AI, and mobile access.
- Email sync
- Marketing automation
- Mobile app
8.1/10★★★★☆Visit SuperOffice -
Best forSales teams wanting marketing and AI included
- Better than Zoho CRM:
- Paid from: $13/user/mo vs $14/user/mo
A broad CRM for teams that want sales, marketing, automation, and AI in one system.
- Email sync
- Marketing automation
- Mobile app
8.0/10★★★★☆Visit Nutshell
Zoho CRM Alternatives: Common Questions
What is the best alternative to Zoho CRM?
HubSpot CRM: #1 in our CRM Software ranking, with an editor score of 9.4 out of 10. A capable free CRM with contact, deal, email, AI, mobile, and integration coverage.
Is there a free alternative to Zoho CRM?
Yes. HubSpot CRM, Salesforce Sales Cloud, Freshworks CRM, Freshsales and Odoo CRM have a free plan or a free tier (7 of the 15 alternatives on this page).
What is the cheapest paid alternative to Zoho CRM?
Of the alternatives here that publish a price, Freshworks CRM starts lowest, at $9/user/mo.
Why do people look for Zoho CRM alternatives?
The free plan is limited to 3 users; Advanced and enterprise capabilities require paid tiers; Pricing varies by billing cycle, region, and currency.
How do I switch from Zoho CRM?
Export your data from Zoho CRM (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel Zoho CRM.
How to Switch from Zoho CRM
- Export your data from Zoho CRM (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel Zoho CRM.
Zoho CRM vs Each Alternative
| # | Tool | Free plan | Paid from | Free trial | Visual sales pipeline | Email sync | Marketing automation | AI features | Score |
|---|---|---|---|---|---|---|---|---|---|
| 3 | Zoho CRM | Yes | $14/user/mo | Yes | Yes | Yes | Yes | Yes | 9.2 |
| 1 | HubSpot CRM | Yes | Yes | Yes | Yes | Yes | Yes | 9.4 | |
| 2 | Salesforce Sales Cloud | Yes | $25/user/mo | Yes | Yes | Yes | Yes | 9.3 | |
| 3 | Freshworks CRM | Yes | $9/user/mo | Yes | Yes | Yes | Yes | Yes | 9.1 |
| 4 | Microsoft Dynamics 365 Sales | No | $65/user/mo | Yes | Yes | Yes | Yes | Yes | 9.0 |
| 5 | Freshsales | Yes | $9/user/mo | Yes | Yes | Yes | Yes | 8.9 | |
| 6 | Pipedrive | No | Yes | Yes | Yes | Yes | Yes | 8.8 | |
| 7 | Creatio CRM | No | Yes | Yes | Yes | 8.7 | |||
| 8 | Odoo CRM | Yes | Yes | 8.6 | |||||
| 9 | Vtiger CRM | Yes | $12/user/mo | Yes | Yes | Yes | Yes | Yes | 8.5 |
| 10 | SuiteCRM | Yes | £50/mo | Yes | Yes | Yes | Yes | 8.4 | |
| 11 | Pega CRM | Yes | Yes | Yes | Yes | Yes | 8.3 | ||
| 12 | Salesflare | No | $29/user/mo | Yes | Yes | Yes | Yes | Yes | 8.3 |
| 13 | Oracle Fusion Cloud Sales | Yes | 8.2 | ||||||
| 14 | SuperOffice CRM | No | Yes | Yes | Yes | Yes | 8.1 | ||
| 15 | Nutshell | No | $13/user/mo | Yes | Yes | Yes | Yes | Yes | 8.0 |
Head-to-Head
- Zoho CRM vs HubSpot CRM
- Zoho CRM vs Salesforce Sales Cloud
- Zoho CRM vs Freshworks CRM
- Zoho CRM vs Microsoft Dynamics 365 Sales
- Zoho CRM vs Freshsales
- Zoho CRM vs Pipedrive
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update