The Best Review Management Software in 2026
We researched review management software from official websites, including pricing pages, plan tables and product documentation. Rankings focus on the core job of collecting, monitoring and responding to reviews, alongside value for money and verified features.
Our top picks
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Top ranked
Birdeye#1 of 1649.3/10A broad review-management suite for monitoring, responding to, and promoting feedback.
Pricing on request
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Runner-up
ProvenExpert#2 of 1649.1/10A broad review management platform with multichannel collection, verification, and analytics.
Free plan · 30-day trial
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Top-ranked free plan
REVIEWS.io#5 of 1648.7/10A broad review platform with a useful free tier for ecommerce teams.
Free plan · 14-day trial
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 164 tools, best first · page 1 of 4
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Best forMulti-location brands monitoring many review sites
A broad review-management suite for monitoring, responding to, and promoting feedback.
- Review display widgets
- Monitoring alerts
- AI response assistance
Pricing on request Our Birdeye verdict → Visit BirdeyeFor vendors Sponsor this spot · #1 · $149/mo →9.3/10★★★★★Visit Birdeye -
Best forBusinesses needing review collection and aggregation
A broad review management platform with multichannel collection, verification, and analytics.
- Review display widgets
- Monitoring alerts
Free plan · 30-day trial Our ProvenExpert verdict → Visit ProvenExpertFor vendors Sponsor this spot · #2 · $99/mo →9.1/10★★★★★Visit ProvenExpert -
Best forLarge organizations needing mobile workflows
A broad review-management suite for multi-location organizations that need mobile workflows.
- Review display widgets
- Monitoring alerts
- AI response assistance
8.9/10★★★★☆Visit Reputation -
Best forEstablished teams needing review workflows
A broad review management suite for established and multi-location teams.
- Review display widgets
- Monitoring alerts
- AI response assistance
8.8/10★★★★☆Visit ReviewTrackers -
Best forBusinesses wanting a free review platform
A broad review platform with a useful free tier for ecommerce teams.
- Review display widgets
- Monitoring alerts
- AI response assistance
Free plan · 14-day trial Our REVIEWS.io verdict → Visit REVIEWS.ioFor vendors Sponsor this spot · #5 · $59/mo →8.7/10★★★★☆Visit REVIEWS.io -
Best forEcommerce brands wanting free review collection
A focused ecommerce review platform with a free plan and strong collection tools.
8.6/10★★★★☆Visit Yotpo Reviews -
Best forEnterprise brands collecting product reviews
A deep enterprise review platform with sales-led pricing and a high entry cost.
8.5/10★★★★☆Visit Bazaarvoice -
Best forBusinesses needing review defense features
A review defense platform with broad monitoring, AI assistance, and multi-location pricing.
- Review display widgets
- Monitoring alerts
- AI response assistance
8.4/10★★★★☆Visit GatherUp -
Best forMulti-location teams needing deep review coverage
A broad review-management platform for teams that need centralized multi-location coverage.
- Review display widgets
- Monitoring alerts
- AI response assistance
8.3/10★★★★☆Visit LocalClarity -
Best forBusinesses needing multichannel review campaigns
A multichannel review platform with campaign automation, monitoring, AI responses, and agency tools.
- Review display widgets
- Monitoring alerts
- AI response assistance
8.2/10★★★★☆Visit Reviewshake -
Best forAgencies managing multiple client locations
A broad review-management suite for agencies that can justify a $99 monthly starting point.
- Review display widgets
- Monitoring alerts
8.1/10★★★★☆Visit Grade.us -
Best forShopify stores seeking a low-cost review app
A low-cost Shopify review app with free collection, imports, widgets, and syndication.
8.0/10★★★★☆Visit Judge.me -
Best forRegional teams managing routed review workflows
A regional review hub with routing, sentiment analysis, AI responses, and surveys.
- Monitoring alerts
- AI response assistance
7.9/10★★★★☆Visit Simplify360 -
Best forHealthcare practices needing review automation
A healthcare-focused suite for automating reviews, feedback, listings, and patient sentiment.
- Review display widgets
- Monitoring alerts
- AI response assistance
7.8/10★★★★☆Visit RepuGen -
Best forMulti-location teams needing review funnels
A broad review funnel and monitoring suite for multi-location teams.
- Review display widgets
- Monitoring alerts
- AI response assistance
7.7/10★★★★☆Visit site -
Best forAgencies needing white-label reputation tools
A white-label reputation toolkit for agencies managing reviews, NPS, and multiple locations.
- Review display widgets
- Monitoring alerts
- AI response assistance
7.6/10★★★★☆Visit Vendasta -
Best forHotels prioritizing surveys and benchmarking
A hospitality-focused suite for surveys, benchmarking, sentiment analysis, and review responses.
- Review display widgets
- AI response assistance
7.5/10★★★★☆Visit TrustYou -
Best forHotels needing AI-powered review operations
A hospitality-focused platform combining AI replies, review analytics, surveys, and integrations.
- Review display widgets
- Monitoring alerts
- AI response assistance
7.4/10★★★★☆Visit MARA -
Best forHealthcare organizations needing controlled responses
A controlled, healthcare-focused workspace for monitoring and responding to reviews.
- AI response assistance
7.3/10★★★★☆Visit Press Ganey -
Best forEnterprise teams needing response workflows
An API-first review platform for teams building response workflows into software.
- Review display widgets
- AI response assistance
7.2/10★★★★☆Visit Shout About Us -
Best forTeams needing broad review monitoring without fixed pricing
Broad review monitoring with AI responses, campaigns, and contact-sales pricing.
- Review display widgets
- AI response assistance
7.1/10★★★★☆Visit Rannkly -
Best forSmall businesses combining reviews and social proof
NiceJob combines automated review campaigns, monitoring, social proof, and AI replies.
- Review display widgets
- Monitoring alerts
- AI response assistance
7.0/10★★★★☆Visit NiceJob -
Best forBudget-conscious single-location users
A budget-friendly review platform with a free plan and broad reputation tools.
6.9/10★★★☆☆Visit Reviewgrower -
Best forBusinesses needing broader local presence tools
A broad local presence platform with review tools, listings, rankings, and social publishing.
6.8/10★★★☆☆Visit myPresences -
Best forTeams combining reviews, surveys, and lead capture
A broad feedback and review platform with strong lead-generation tools.
6.6/10★★★☆☆Visit Trustmary -
Best forHealthcare practices needing HIPAA-aware workflows
A healthcare-focused review platform with strong EHR workflows and limited review-source coverage.
- Review display widgets
- Monitoring alerts
- AI response assistance
6.5/10★★★☆☆Visit Swell -
Best forHealthcare organizations managing patient reputation
A healthcare-focused reputation suite with broad workflows, integrations, and compliance support.
- Review display widgets
- Monitoring alerts
- AI response assistance
6.4/10★★★☆☆Visit rater8 -
Best forHospitality teams needing guest surveys
A hospitality-focused platform combining review management, surveys, analytics, and AI replies.
- Review display widgets
- Monitoring alerts
- AI response assistance
6.3/10★★★☆☆Visit site -
Best forEstablished brands needing managed product reviews
A broad review platform for established brands, with meaningful capability at a high starting price.
6.2/10★★★☆☆Visit Feefo -
Best forEnterprise brands needing retailer syndication
A broad review platform for brands that need retailer syndication and custom displays.
6.1/10★★★☆☆Visit PowerReviews -
Best forShopify sellers collecting photo and video reviews
A Shopify-focused review app for collecting and showcasing photo and video feedback.
6.0/10★★★☆☆Visit Loox -
Best forEcommerce stores needing structured product reviews
A focused review platform with strong ecommerce widgets, imports, and Google Shopping support.
5.9/10★★★☆☆Visit Wiremo -
Best forPremium ecommerce teams needing syndication
A full review and syndication toolkit for ecommerce teams at $199/month.
5.8/10★★★☆☆Visit Stamped -
Best forBusinesses wanting established review request tools
A broad review request and monitoring platform for businesses and multi-location teams.
- Review display widgets
- Monitoring alerts
5.7/10★★★☆☆Visit Whitespark -
Best forTeams combining reviews with customer messaging
A strong fit for teams that want review workflows alongside customer messaging.
- Monitoring alerts
5.7/10★★★☆☆Visit Superchat -
Best forTeams centered on customer feedback programs
A feedback-led platform for multi-location teams, with reputation features beyond core review management.
5.6/10★★★☆☆Visit Listen360 -
Best forTeams wanting a capable free review inbox
A broad free review inbox with AI moderation, analytics, widgets, and team controls.
- Review display widgets
- Monitoring alerts
- AI response assistance
5.5/10★★★☆☆Visit site -
Best forFree multi-source review management
A broad review toolkit with a permanent free tier and clear paid-plan gates.
- Review display widgets
- AI response assistance
5.4/10★★★☆☆Visit HiFiveStar -
Best forApp teams needing deep store-review analytics
Deep app-store review analytics with AI replies, alerts, and integrations.
- Review display widgets
- Monitoring alerts
- AI response assistance
5.3/10★★★☆☆Visit Appbot -
Best forFranchises needing mobile review management
A mobile-friendly review manager for monitoring, responses, requests, and reporting across 42 platforms.
- Review display widgets
- Monitoring alerts
5.2/10★★★☆☆Visit Rannko -
Best forMobile-app publishers managing store reviews
A focused app-store review and ASO suite with a free entry point.
5.1/10★★★☆☆Visit AppFollow -
Best forData-heavy teams and review operations
A broad review operations platform for teams that need alerts, automation and reporting.
- Review display widgets
- Monitoring alerts
- AI response assistance
5.0/10★★☆☆☆Visit Reviewflowz -
Best forShopify merchants needing rich review displays
A Shopify-focused review platform with rich displays, AI tools, and commerce syndication.
4.9/10★★☆☆☆Visit Okendo -
Best forHotels using PMS-connected guest feedback workflows
A hospitality-focused hub for reviews, surveys, responses, and reputation reporting.
4.8/10★★☆☆☆Visit GuestRevu -
Best forBusinesses focused on Trustpilot reviews
A Trustpilot-focused review platform with invitations, analytics, widgets, and AI replies.
- Review display widgets
- Monitoring alerts
- AI response assistance
4.7/10★★☆☆☆Visit Trustpilot -
Best forSmall businesses combining reviews and listings
A flexible review and listings platform with AI tools and multichannel requests.
- Monitoring alerts
- AI response assistance
4.6/10★★☆☆☆Visit LocalZen -
Best forSmall businesses needing broad source coverage
Broad review-source coverage with requests, alerts, AI responses, and multi-location tools.
- Review display widgets
- AI response assistance
4.5/10★★☆☆☆Visit TrueReview -
Best forHospitality teams managing 100+ review sites
A hospitality-focused review hub for monitoring, analysis, responses, and location benchmarking.
- Review display widgets
- Monitoring alerts
- AI response assistance
4.4/10★★☆☆☆Try re:spondelligent -
Best forSmall teams wanting affordable review automation
Affordable review automation with AI replies, analytics, and workflow tools.
- Monitoring alerts
- AI response assistance
4.3/10★★☆☆☆Visit Reviewgo -
Best forSmall teams wanting free review response workflows
A practical review inbox with AI-assisted replies, monitoring, and multi-location tools.
- Review display widgets
- Monitoring alerts
- AI response assistance
4.1/10★★☆☆☆Visit ReplyReview
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Review sources | Request channels | Monitoring alerts | AI response assistance | Score |
|---|---|---|---|---|---|---|---|---|
| 1 | Birdeye | Google, Facebook, and 200+ industry review sites | Email_and_sms | Yes | Yes | 9.3 | ||
| 2 | ProvenExpert | Yes | $49.99/mo | Google, Facebook, Amazon, Yelp, and 460+ other online sources | Multichannel | Yes | 9.1 | |
| 3 | Reputation | No | $80/site/mo | Google, Facebook, Yelp, Tripadvisor, Vitals, Apartment Ratings, and 130+ review websites | Multichannel | Yes | Yes | 8.9 |
| 4 | ReviewTrackers | No | Google, Facebook, Yelp, Tripadvisor, Healthgrades, Vitals, and 100+ additional sources | Email_and_sms | Yes | Yes | 8.8 | |
| 5 | REVIEWS.io | Yes | REVIEWS.io, Google Local, Trustpilot, ReviewCentre, Houzz, Check-a-Trade, Yelp, Yell.com, Yellow Pages, Cargurus, Cars.com, BBB, Salesforce, Highya, Etsy, TripAdvisor, ProductReview.com.au, Shopify App Store, Sitejabber, Idealo, Billiger.de, Trusted Shops, and custom third-party sites | Email_and_sms | Yes | Yes | 8.7 | |
| 6 | Yotpo Reviews | Yes | $15/mo | 8.6 | ||||
| 7 | Bazaarvoice Ratings & Reviews | 8.5 | ||||||
| 8 | GatherUp | No | Google, Facebook, Yelp, Glassdoor, OpenTable, Indeed, TripAdvisor, Trustpilot, BBB, WebMD, Cars.com | Multichannel | Yes | Yes | 8.4 | |
| 9 | LocalClarity | $8/site/mo | Google, Facebook, Booking.com, Trustpilot, Apple App Store, Google Play Store, Apple Places, Tripadvisor, Zomato, Yelp, Expedia, Lawyers.com, Avvo, Vitals, RateMDs, Healthgrades, ZocDoc, Glassdoor, Cars.com, CarGurus, Edmunds, DealerRater, Houzz, HomeAdvisor, HomeStars, Apartments.com, Rent.com, Zillow, OpenTable, Indeed, Hotels.com, Foursquare, Airbnb, BBB, Uber Eats, DoorDash, Grubhub, and other indexed sources | Yes | Yes | 8.3 | ||
| 10 | Reviewshake | No | $29/mo | Google, Facebook, Tripadvisor, Booking.com, Agoda, Airbnb, Amazon, Apple App Store, Google Play Store, G2Crowd, Gartner, Reviews.io, Sitejabber, OpenTable, Zomato, Healthgrades, Glassdoor, Indeed, The Knot, WeddingWire | Multichannel | Yes | Yes | 8.2 |
| 11 | Grade.us | No | $440/yr | Google, Facebook, and 100+ industry-specific review sites | Email_and_sms | Yes | 8.1 | |
| 12 | Judge.me | Yes | $15/mo | 8.0 | ||||
| 13 | Simplify360 Location Reviews | Google Business Location Reviews, Facebook, Yelp, TripAdvisor, Zomato, eBay, Google Play Store, iTunes, Amazon, Flipkart, Nykaa, Paytm, Snapdeal, 1mg, Shopee, Mouthshut | Yes | Yes | 7.9 | |||
| 14 | RepuGen | Yes | 45 online review websites, including Google, ZocDoc, HealthGrades, RateMD, RealSelf, Vitals, Rateadentist, and Facebook | Email_and_sms | Yes | Yes | 7.8 | |
| 15 | ReputationStacker | No | Google, Facebook, Healthgrades, Avvo, TripAdvisor, Zillow, and 100+ other review platforms | Email_and_sms | Yes | Yes | 7.7 | |
| 16 | Vendasta Reputation AI | No | $99/mo | Yelp, Google, Facebook, Apartment Ratings, Apartment Guide, YP.com, TripAdvisor, Avvo, Cars.com, Citysearch, RateMDs, DealerRater, Edmunds, Apartments.com, Healthgrades, Vitals, OpenTable, Doctor.com, Better Business Bureau, Expedia, Glassdoor, Indeed, Houzz, Zocdoc, Hotels.com, Booking.com, Zillow, Trustpilot, Carfax, Angi, Grubhub, Redfin | Email_and_sms | Yes | Yes | 7.6 |
| 17 | TrustYou | No | $75/unit/mo | Agoda, Airbnb, Booking.com, Ctrip, Expedia, Google, Hostelworld, Hotels.com, HRS, Orbitz, Travelocity, Trip.com, TripAdvisor, OpenTable, IHG, Otelpuan, HolidayCheck, Hotel.de, Yandex.ru, 2GIS, Zoover | Email_and_sms | Yes | 7.5 | |
| 18 | MARA | No | €70/site/mo | Google, Booking.com, Expedia, TripAdvisor, Trip.com, Agoda, HRS, HolidayCheck, Airbnb, Hostelworld, OpenTable, and other sites via the Chrome plugin | Yes | Yes | 7.4 | |
| 19 | Press Ganey Reputation | Google, Facebook, Yelp, WebMD, Healthgrades, and 100+ other sites | Sms | Yes | 7.3 | |||
| 20 | Shout About Us | No | Google, Facebook, Yelp, BBB, Trustpilot, TripAdvisor, OpenTable, Angi, Houzz, Zillow, Airbnb, Expedia, Healthgrades, DealerRater, CarGurus, Zomato, and 80+ others | Multichannel | Yes | 7.2 | ||
| 21 | Rannkly | No | Google, Tripadvisor, Facebook, Zomato | Email_and_sms | Yes | 7.1 | ||
| 22 | NiceJob | No | $75/mo | Google, Facebook, Better Business Bureau, Capterra, CitySearch, G2, Homestars, TripAdvisor, Zillow | Email_and_sms | Yes | Yes | 7.0 |
| 23 | Reviewgrower | Yes | $370/yr | 6.9 | ||||
| 24 | myPresences | No | $12.50/unit/mo | 6.8 | ||||
| 25 | Trustmary | Yes | 6.6 | |||||
| 26 | Swell | Google, Healthgrades, Facebook | Email_and_sms | Yes | Yes | 6.5 | ||
| 27 | rater8 | Yes | Google, Healthgrades, Vitals, WebMD, Facebook, and rater8 Verified Reviews | Email_and_sms | Yes | Yes | 6.4 | |
| 28 | Customer Alliance | No | €108/site/mo | Google, Booking.com, Expedia, HolidayCheck, Tripadvisor, Yelp, Customer Alliance | Yes | Yes | 6.3 | |
| 29 | Feefo | No | £149/mo | 6.2 | ||||
| 30 | PowerReviews | 6.1 | ||||||
| 31 | Loox | Yes | 6.0 | |||||
| 32 | Wiremo | No | $16.99/mo | 5.9 | ||||
| 33 | Stamped | No | $199/mo | 5.8 | ||||
| 34 | Whitespark Reputation Builder | No | $79/mo | Google, Facebook, BBB, Twitter, and 100+ review sites | Email_and_sms | Yes | 5.7 | |
| 35 | Superchat | Yes | €89/mo | Google, ProvenExpert, Trustpilot, and custom links | Multichannel | Yes | 5.7 | |
| 36 | Listen360 | 5.6 | ||||||
| 37 | Cloud Review Manager | Yes | Free | Google, Facebook | Multichannel | Yes | Yes | 5.5 |
| 38 | HiFiveStar | Yes | $28/mo | Google, Facebook, Yelp, TripAdvisor, Booking.com, Airbnb, Expedia, Agoda, Hotels.com, VRBO, Amazon, eBay, Google Shopping, Etsy, AliExpress, Trustpilot, YellowPages, BBB, Foursquare, Zillow, Angi, HomeAdvisor, Thumbtack, CitySearch, Healthgrades, RateMDs, Zocdoc, WebMD, OpenTable, Indeed, Glassdoor, Lawyers.com, Avvo, FindLaw, Houzz, Cars.com, CarGurus, DealerRater, Google Play, Apple App Store, Product Hunt, Capterra, Product Review | Multichannel | Yes | 5.4 | |
| 39 | Appbot | No | $49/mo | Apple App Store, Google Play, Mac App Store, Microsoft Store | Yes | Yes | 5.3 | |
| 40 | Rannko Review Manager | No | $49/mo | Airbnb, Alignable, Apartment Guide, Apartments.com, BBB, CarGurus, City Search, Clutch, DealerRater, Eventbrite, Facebook, Foursquare, G2, Google, Groupon, GrubHub, Guild Quality, Healthgrades, HotelPlanner, Hotels.com, Houzz, Lawyers.com, Martindale, OpenTable, Orbitz, Realtor.com, Rent.com, Spa Finder, SuperPages, Tripadvisor, Trulia, Vitals, WeddingWire, Weedmaps, YellowPages, Yelp, Zillow, Zocdoc, Zomato | Email_and_sms | Yes | 5.2 | |
| 41 | AppFollow | Yes | $19/mo | 5.1 | ||||
| 42 | Reviewflowz | No | $45/site/mo | Google, Yelp, Tripadvisor, Trustpilot, Capterra, Gartner Peer Insights, G2, App Store, Google Play, Glassdoor, Airbnb, Booking, GetYourGuide, Viator, OpenTable | Multichannel | Yes | Yes | 5.0 |
| 43 | Okendo | Yes | 4.9 | |||||
| 44 | GuestRevu | Yes | 4.8 | |||||
| 45 | Trustpilot Business | Yes | $99/site/mo | Trustpilot | Email_and_sms | Yes | Yes | 4.7 |
| 46 | LocalZen | Yes | Google Maps, Bing, Facebook, Apple Maps, websites, mobile apps | Multichannel | Yes | Yes | 4.6 | |
| 47 | TrueReview | No | $29/mo | Google, Facebook, Zillow, BBB, Trustpilot, Tripadvisor, Zocdoc, WebMD, Avvo, Lawyers.com, Angi, OpenTable, Apartments, HomeAdvisor, TrueReview | Email_and_sms | Yes | 4.5 | |
| 48 | re:spondelligent | No | 39 CHF/site/mo | Google, TripAdvisor, Facebook, Yelp, Expedia, Booking.com, HolidayCheck, Agoda, Airbnb, Camping.info, Pincamp, OpenTable, Takeaway.com, Smood, Foodora, Talabat, Uber Eats, Zomato, Deliveroo, Trustpilot | Multichannel | Yes | Yes | 4.4 |
| 49 | Reviewgo | Yes | £29/mo | Google Business Profile, Yelp, Facebook, TripAdvisor, Trustpilot, G2, Capterra | Yes | Yes | 4.3 | |
| 50 | ReplyReview | Yes | £19.99/mo | Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com, Checkatrade, ProductReview | Multichannel | Yes | Yes | 4.1 |
Head-to-head All 26 comparisons →
- Birdeye vs ProvenExpert
- Birdeye vs Reputation
- Birdeye vs ReviewTrackers
- Birdeye vs REVIEWS.io
- Birdeye vs Yotpo Reviews
- Birdeye vs Bazaarvoice Ratings & Reviews
- Birdeye vs GatherUp
- ProvenExpert vs Reputation
- ProvenExpert vs ReviewTrackers
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How we rank review management software
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update