TrueReview
TrueReview: Broad review-source coverage with requests, alerts, AI responses, and multi-location tools. Ranked #47 of 164 in Review Management Software by our editors (4.5/10); pricing: 14-day trial; best for small businesses needing broad source coverage.
At a glance
- Editor score4.5 / 10
- Pricing14-day trial
- Best forSmall businesses needing broad source coverage
- Free planNo
- Paid from$29/mo
- Request channelsEmail_and_sms
- Facts checked21 Sep 2026
Where it wins
- Monitors a wide range of review sources plus custom links
- Combines email, SMS, alerts, AI replies, and policy detection
- Supports widgets, integrations, teams, and multi-location management
Where it doesn't
- No free plan is offered
- Starter limits monitoring to 3 sources and 1 location
- SMS availability is limited to the US and Canada after verification
Our verdict on TrueReview
TrueReview is review management software for businesses, agencies, and multi-location organizations. It brings review requests, customer feedback, monitoring, alerts, response tools, tagging, filtering, analytics, and website widgets into one platform. Its broad source coverage includes major platforms such as Google, Facebook, Trustpilot, Tripadvisor, Zillow, Zocdoc, and many others, along with custom links. Small businesses that need more than a single review channel are the clearest fit, while agencies and larger organizations can use team permissions and multi-location management.
Pricing is structured around three plans, with annual-billing equivalent prices shown alongside monthly prices. Starter costs $29 per month when billed annually or $49 monthly and includes 250 review requests per month, email follow-up series, one location, monitoring for up to three review sources, and five AI response suggestions per month. Small Business costs $59 annually billed or $99 monthly, raising the allowance to 500 requests, five review sources, SMS and email follow-ups, and an AI review response generator. Premium costs $179 annually billed or $299 monthly and adds 2,500 requests, five locations, unlimited campaigns, and AI response generation with auto-tagging. There is also a 14-day free trial.
The product’s main depth is breadth: it combines automated email and SMS requests, real-time alerts, automated replies, Review Radar policy-violation detection, surveys, widgets, and integrations with Zapier, webhooks, API tools, and business systems including Square, Acuity Scheduling, and ServiceTitan. The published plans show a practical progression from basic email collection to larger request volumes, SMS sequences, automation, and multi-location work. Choose TrueReview if broad source coverage and centralized review workflows matter. Businesses seeking a free option or SMS outside the US and Canada should consider a different fit.
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TrueReview pricing
All 3 TrueReview plans and prices →
TrueReview fact sheet
| Free plan | No |
|---|---|
| Paid from | $29/mo |
| Review sources | Google, Facebook, Zillow, BBB, Trustpilot, Tripadvisor, Zocdoc, WebMD, Avvo, Lawyers.com, Angi, OpenTable, Apartments, HomeAdvisor, TrueReview |
| Request channels | Email_and_sms |
| Location limit | 1 locations |
| Monitoring alerts | Not verified |
| AI response assistance | Yes |
| Review display widgets | Yes |
| Free trial | 14 days · card required |
| Deployment | Cloud |
| Platforms | Web |
| Support | Live chat, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 13 integrations: Zapier, Keragon, Make, Integrately, Salesforce, HubSpot … See all → |
| Pricing | 14-day trial (source) |
| Website | truereview.co |
| Facts checked | 21 Sep 2026 |
TrueReview integrations
TrueReview lists 13 integrations on its own site.
- Zapier
- Keragon
- Make
- Integrately
- Salesforce
- HubSpot
- Shopify
- QuickBooks Online
- Square
- Jobber
- Housecall Pro
- Pipedrive
- Mailchimp
See all TrueReview integrations →
Alternatives to TrueReview
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
See all TrueReview alternatives →
Also Ranked In
TrueReview is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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