ReplyReview
ReplyReview: A practical review inbox with AI-assisted replies, monitoring, and multi-location tools. Ranked #50 of 164 in Review Management Software by our editors (4.1/10); pricing: Free plan · 7-day trial; best for small teams wanting free review response workflows.
At a glance
- Editor score4.1 / 10
- PricingFree plan · 7-day trial
- Best forSmall teams wanting free review response workflows
- Free planYes
- Paid from£19.99/mo
- Request channelsMultichannel
- Facts checked22 Sep 2026
Where it wins
- Unified inbox across eight review platforms
- AI reply drafts require human approval
- Alerts, campaigns, sentiment, widgets, and agency tools
Where it doesn't
- Free plan includes only 10 AI replies monthly
- Free and Starter plans support one platform
- Higher tiers are needed for multiple locations and agency features
Our verdict on ReplyReview
ReplyReview is review management software for local businesses, small and mid-sized companies, and agencies managing client locations. It brings reviews from Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com, Checkatrade, and ProductReview into a unified inbox. Teams can generate AI-assisted reply drafts for human approval, monitor sentiment and themes, receive negative-review alerts, request reviews by email or SMS, route unhappy customers to private feedback, and display reviews through a website widget.
The freemium structure gives small teams a way to start with the Free plan, which includes 10 AI replies per month and access to one platform. Starter costs £19.99 per month billed monthly and adds 200 AI replies for one platform. Growth costs £49.99 per month and includes 400 AI replies, three platforms, review requests, and sentiment analysis. Pro costs £79.99 per month with 2,000 AI replies, all platforms, and a website widget. Pro+ costs £99 per month with 3,000 AI replies, agency features, and up to 10 locations. Enterprise includes 10,000 AI replies, up to 30 locations, API access, an SLA, and a dedicated account manager. A 7-day trial is available.
Its main strength is breadth: ReplyReview combines response workflows, alerts through email, SMS, or Slack, review-request campaigns, analytics, competitor review monitoring, widgets, and location administration in one product. The web and API access support both standard team workflows and connected systems. The product fits teams that need more than reply drafting, especially agencies and businesses managing several platforms or locations. Smaller operators with one review source and low response volume may find the broader tiers unnecessary, while teams needing the Free plan should plan around its 10-reply monthly allowance.
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ReplyReview pricing
All 6 ReplyReview plans and prices →
ReplyReview fact sheet
| Free plan | Yes |
|---|---|
| Paid from | £19.99/mo |
| Review sources | Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com, Checkatrade, ProductReview |
| Request channels | Multichannel |
| Location limit | Not verified |
| Monitoring alerts | Yes |
| AI response assistance | Yes |
| Review display widgets | Yes |
| Free trial | 7 days · card required |
| Deployment | Cloud, Browser extension |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 18+ integrations: Google, Trustpilot, Tripadvisor, Facebook, Airbnb, Booking.com … |
| Pricing | Free plan · 7-day trial (source) |
| Website | reply-review.com |
| Facts checked | 22 Sep 2026 |
ReplyReview integrations
ReplyReview lists 18+ integrations on its own site — the 8 named here are the ones its pages call out.
- Trustpilot
- Tripadvisor
- Airbnb
- Booking.com
- Checkatrade
- ProductReview
Alternatives to ReplyReview
- BirdeyeA broad review-management suite for monitoring, responding to, and promoting feedback.9.3
- ProvenExpertA broad review management platform with multichannel collection, verification, and analytics.9.1
- ReputationA broad review-management suite for multi-location organizations that need mobile workflows.8.9
See all ReplyReview alternatives →
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Featured on iTechGuides
ReplyReview is listed in our Review Management Software directory. Add the badge to your site — it links back to this page.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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