The Best Online Reputation Management Software in 2026
We researched online reputation management software using official websites, including pricing pages, plan tables and product documentation. Products were ranked on their core reputation-management job, value for money and verified features across monitoring, review requests and response workflows.
Our top picks
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Top ranked
Birdeye#1 of 609.3/10A broad review management platform for multi-location teams that need centralized workflows.
Pricing on request
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Runner-up
Yext Reviews#2 of 609.2/10A broad review intelligence suite for established and multi-location brands.
Pricing on request
-
Top-ranked free plan
REVIEWS.io#11 of 608.1/10A strong ecommerce review platform with a useful free entry point and broad integrations.
Free plan · 14-day trial
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
The full ranking 60 tools, best first · page 1 of 2
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Best forMulti-location teams needing broad review coverage
A broad review management platform for multi-location teams that need centralized workflows.
Pricing on request Our Birdeye verdict → Visit BirdeyeFor vendors Sponsor this spot · #1 · $149/mo →9.3/10★★★★★Visit Birdeye -
Best forEstablished brands needing review intelligence
A broad review intelligence suite for established and multi-location brands.
- Review request automation
- Sentiment analysis
- Review response tools
9.2/10★★★★★Visit Yext -
Best forAgencies needing white-label review campaigns
A broad local review toolkit with white-label reporting and focused response coverage.
- Review request automation
- Review response tools
9.0/10★★★★☆Visit BrightLocal -
Best forTeams wanting workflows and operational integrations
ReviewTrackers combines review workflows, analytics, listings, and business-tool integrations.
8.8/10★★★★☆Visit ReviewTrackers -
Best forLarge organizations needing enterprise reputation workflows
A broad multi-location reputation suite with a high starting price.
8.7/10★★★★☆Visit Reputation -
Best forEnterprise teams needing approvals and reporting
A broad review operations platform for enterprise teams managing approvals and reporting.
- Review request automation
- Sentiment analysis
- Review response tools
8.6/10★★★★☆Visit Uberall -
Best forMulti-location brands needing governed AI responses
A governed AI reputation workflow for brands managing reviews across many locations.
- Review request automation
- Sentiment analysis
- Review response tools
8.5/10★★★★☆Visit SOCi -
Best forAgencies and brands needing broad reputation tools
A broad reputation workspace for agencies, brands, and multi-location businesses.
- Mention monitoring
- Review request automation
- Sentiment analysis
8.4/10★★★★☆Visit Vendasta -
Best forAgencies and multi-location reputation programs
A multi-location reputation suite with strong automation, reporting, and agency tools.
- Review request automation
- Sentiment analysis
- Review response tools
8.3/10★★★★☆Visit Synup -
Best forMulti-location buyers prioritizing low cost
A low-cost platform for managing reviews across multiple locations and sources.
8.2/10★★★★☆Visit LocalClarity -
Best forEcommerce brands wanting a free starting point
A strong ecommerce review platform with a useful free entry point and broad integrations.
8.1/10★★★★☆Visit REVIEWS.io -
Best forBusinesses needing review defense and monitoring
GatherUp combines review monitoring, requests, AI replies, reporting, and review defense.
8.0/10★★★★☆Visit GatherUp -
Best forSmall teams needing multichannel review requests
A multichannel review platform for small teams managing one business location.
7.9/10★★★★☆Visit Reviewshake -
Best forAgencies needing white-label review funnels
A review platform with strong funnels, monitoring, reporting, and white-label tools.
7.8/10★★★★☆Visit Grade.us -
Best forService businesses wanting automated review campaigns
NiceJob automates review campaigns, monitoring, responses, and social proof for service businesses.
7.7/10★★★★☆Visit NiceJob -
Best forBudget-conscious teams wanting a free plan
A flexible reputation toolkit with a free plan and automation-focused paid tiers.
- Review request automation
- Sentiment analysis
- Review response tools
7.6/10★★★★☆Visit Reviewgrower -
Best forHotels needing survey and reputation analytics
A hotel-focused platform combining review analytics, surveys, benchmarking, and AI responses.
7.5/10★★★★☆Visit TrustYou -
Best forHotels prioritizing automated AI response workflows
A hotel-focused review hub with trained-brand-voice AI replies and automation.
7.4/10★★★★☆Visit MARA -
Best forTeams combining feedback collection and social proof
A flexible feedback and social-proof platform with free entry and broad business-tool integrations.
- Review request automation
7.3/10★★★★☆Visit Trustmary -
Best forHotels needing deep guest-feedback operations
A hospitality-focused reputation suite with deep feedback, benchmarking, and case workflows.
- Mention monitoring
- Review request automation
- Sentiment analysis
7.2/10★★★★☆Visit Reviewpro -
Best forHospitality businesses wanting free core monitoring
A hospitality-focused platform with free monitoring and broad reputation workflows.
- Review request automation
- Sentiment analysis
- Review response tools
7.1/10★★★★☆Visit GuestRevu -
Best forTeams focused on Google and Yelp monitoring
A focused Google and Yelp reputation platform with requests, responses, alerts, and reporting.
7.0/10★★★★☆Visit ReviewPush -
Best forSmall teams running review campaigns and inboxes
A per-location tool for collecting reviews and managing replies, messages and listings.
6.9/10★★★☆☆Visit Cloutly -
Best forTeams managing reviews across multiple locations
Reviewflowz automates review monitoring, requests and replies across locations.
6.8/10★★★☆☆Visit Reviewflowz -
Best forSmall hospitality teams needing review workflows
A focused review workflow for small hospitality teams managing up to three locations.
- Review request automation
- Sentiment analysis
- Review response tools
6.7/10★★★☆☆Visit Review Kit -
Best forSmall businesses wanting affordable core review tools
Affordable core review management for businesses focused on three major platforms.
- Mention monitoring
- Review request automation
- Review response tools
6.6/10★★★☆☆Visit GoodRep -
Best forGoogle-focused teams wanting a free entry tier
A Google-focused reputation tool with a free entry tier and paid automation.
6.5/10★★★☆☆Visit Repmanager -
Best forSmall teams tracking Google and Facebook reviews
A focused Google and Facebook reputation suite with useful local marketing automation.
6.4/10★★★☆☆Visit Reputant -
Best forBusinesses focused on Trustpilot reputation
A focused Trustpilot reputation platform with invitations, analytics, widgets, and AI replies.
6.3/10★★★☆☆Visit Trustpilot -
Best forHotels seeking portal responses and PMS connections
A hotel-focused reputation platform with portal replies, feedback tools, and PMS integrations.
6.2/10★★★☆☆Visit site -
Best forBusinesses needing broad monitoring at a known price
Broad review monitoring and automation, with direct responses limited to Google and Facebook.
6.1/10★★★☆☆Visit site -
Best forEnterprises monitoring brand risk across many media types
Broad media monitoring and brand-protection workflows, with pricing handled through sales.
- Sentiment analysis
6.0/10★★★☆☆Visit site -
Best forLarge teams focused on social and web listening
A broad listening and analysis tool for teams tracking conversations, sentiment and crises.
- Sentiment analysis
5.9/10★★★☆☆Contact Sprinklr -
Best forSmall teams needing simple review automation
A capable review automation suite for small teams, priced above its feature breadth.
5.8/10★★★☆☆Visit Broadly -
Best forTeams automating Google review replies
Automates Google review responses with brand controls, approvals, and location analytics.
5.7/10★★★☆☆Visit ReviewReply -
Best forHealthcare practices managing reviews and patient feedback
Healthcare review monitoring and patient feedback tools, with plans priced per physician.
5.6/10★★★☆☆Visit rater8 -
Best forLocal businesses wanting established review campaigns
A mature review campaign platform with strong requests and monitoring, but limited listed integrations.
5.5/10★★★☆☆Visit Whitespark -
Best forSmall teams seeking low-cost feedback routing
A low-cost review routing hub with AI replies, alerts, and multi-location reporting.
5.4/10★★★☆☆Visit Goodfeedback -
Best forSmall teams managing app and Google reviews
A focused review hub for Google, Play Store and WhatsApp, with AI replies and analytics.
5.3/10★★★☆☆Visit ReviewPilot -
Best forIndividuals managing search-result reputation
A focused choice for monitoring personal Google search reputation with a free entry point.
- Mention monitoring
- Review response tools
5.2/10★★★☆☆Visit BrandYourself -
Best forSmall businesses automating post-sale review requests
LocalReviews automates review requests and responses, starting at $149 per location monthly.
- Review request automation
- Review response tools
5.1/10★★★☆☆Visit LocalReviews -
Best forSmall businesses collecting and displaying customer reviews
Trustist brings review collection, responses and website widgets into one platform.
- Review response tools
5.0/10★★☆☆☆Visit Trustist -
Best forTeams prioritizing social listening over review workflows
A social management suite with listening tools, but limited emphasis on review workflows.
4.9/10★★☆☆☆Visit Hootsuite -
Best forApp teams managing app-store reviews and replies
Manage app-store and Google Business Profile reviews with AI replies and translation.
4.8/10★★☆☆☆Try AI Review Sensor -
Best forSmall businesses collecting and displaying testimonials
A review hub, reputation dashboard and website widgets for businesses gathering testimonials.
- Sentiment analysis
- Review response tools
4.7/10★★☆☆☆Try FeedbackPlatform -
Best forMulti-location teams tracking review trends
A multi-location review hub with AI-assisted replies and cross-platform trend analysis.
4.6/10★★☆☆☆Visit Wirecrest -
Best forRestaurant groups managing sensitive reviews
A review workflow for restaurant groups that puts sensitive feedback and human approval first.
4.5/10★★☆☆☆Visit Breeze -
Best forOnline stores collecting product and store reviews
Automates ecommerce review collection, with widgets and Google review features.
- Review request automation
- Review response tools
4.4/10★★☆☆☆Visit Revi -
Best forBusinesses focused on Google review requests and replies
A Google-focused review tool with SMS requests, monitoring, and AI-assisted replies.
4.3/10★★☆☆☆Visit Reviewly AI -
Best forSmall teams monitoring AI-generated reputation risks
A Claude plugin for tracking reputation issues and preparing responses for approval.
- Mention monitoring
- Sentiment analysis
- Review response tools
4.2/10★★☆☆☆Visit Counterclaim
No tools match those filters.
Compare at a glance
| # | Tool | Free plan | Paid from | Score |
|---|---|---|---|---|
| 1 | Birdeye | 9.3 | ||
| 2 | Yext Reviews | 9.2 | ||
| 3 | BrightLocal Reputation Manager | No | 9.0 | |
| 4 | ReviewTrackers | No | 8.8 | |
| 5 | Reputation | No | $80/site/mo | 8.7 |
| 6 | Uberall Review Management | No | 8.6 | |
| 7 | SOCi Reputation Management | 8.5 | ||
| 8 | Vendasta Reputation Management | 8.4 | ||
| 9 | Synup | No | $49/mo | 8.3 |
| 10 | LocalClarity | $8/site/mo | 8.2 | |
| 11 | REVIEWS.io | Yes | 8.1 | |
| 12 | GatherUp | No | 8.0 | |
| 13 | Reviewshake | No | $29/mo | 7.9 |
| 14 | Grade.us | No | $440/yr | 7.8 |
| 15 | NiceJob | No | $75/mo | 7.7 |
| 16 | Reviewgrower | Yes | $370/yr | 7.6 |
| 17 | TrustYou | No | $75/unit/mo | 7.5 |
| 18 | MARA | No | €70/site/mo | 7.4 |
| 19 | Trustmary | Yes | 7.3 | |
| 20 | Reviewpro Reputation | 7.2 | ||
| 21 | GuestRevu | Yes | 7.1 | |
| 22 | ReviewPush | No | $49/site/mo | 7.0 |
| 23 | Cloutly | No | $39/site/mo | 6.9 |
| 24 | Reviewflowz | No | $45/site/mo | 6.8 |
| 25 | Review Kit | No | $45/site/mo | 6.7 |
| 26 | GoodRep | No | $39/mo | 6.6 |
| 27 | Repmanager | Yes | $32/mo | 6.5 |
| 28 | Reputant | No | $29/site/mo | 6.4 |
| 29 | Trustpilot Business | Yes | $99/site/mo | 6.3 |
| 30 | Customer Alliance | No | €108/site/mo | 6.2 |
| 31 | ReputationStacker | No | 6.1 | |
| 32 | BrandMonitoring.ai | 6.0 | ||
| 33 | Sprinklr Social Listening | 5.9 | ||
| 34 | Broadly Reputation | $79/mo | 5.8 | |
| 35 | ReviewReply | No | $490/yr | 5.7 |
| 36 | rater8 | Yes | 5.6 | |
| 37 | Whitespark Reputation Builder | No | $79/mo | 5.5 |
| 38 | Goodfeedback | No | €19/mo | 5.4 |
| 39 | ReviewPilot | No | ₹1,500/mo | 5.3 |
| 40 | BrandYourself | Yes | $99/yr | 5.2 |
| 41 | LocalReviews | No | $149/site/mo | 5.1 |
| 42 | Trustist | No | £35/mo | 5.0 |
| 43 | Hootsuite | No | $99/user/mo | 4.9 |
| 44 | AI Review Sensor | Yes | $39.99/mo | 4.8 |
| 45 | FeedbackPlatform | No | 4.7 | |
| 46 | Wirecrest | 4.6 | ||
| 47 | Breeze | No | 4.5 | |
| 48 | Revi | Yes | €15/mo | 4.4 |
| 49 | Reviewly AI | No | $999/yr | 4.3 |
| 50 | Counterclaim Skill Pack | No | $99/mo | 4.2 |
Head-to-head All 23 comparisons →
- Birdeye vs Yext Reviews
- Birdeye vs BrightLocal Reputation Manager
- Birdeye vs SOCi Reputation Management
- Birdeye vs Vendasta Reputation Management
- Yext Reviews vs BrightLocal Reputation Manager
- Yext Reviews vs ReviewTrackers
- Yext Reviews vs Reputation
- Yext Reviews vs Uberall Review Management
- Yext Reviews vs SOCi Reputation Management
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How we rank online reputation management software
Every tool on this page was researched by iTechGuides Editors from its official website — pricing pages, plan tables and product documentation. We rank on how well each one does this category's core job, what the free or entry plan includes, and where it falls short. Where we have enough verified facts, the score out of 10 is a rubric — job fit, value and how much we could verify — shown with its breakdown on every tool's page; a tool we have not verified enough to score yet shows its rank without a number. Scores are re-checked when a product changes its plans. Read the full editorial policy, or submit a tool we missed.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update