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Head-to-head · Online Reputation Management Software

Yext Reviews vs ReviewTrackers

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score Yext Reviews #2 in Online Reputation Management Software 9.2/10 Pricing on request ✓ 3 of 4 features Visit Yext

Yext Reviews leads on 0 checks, ReviewTrackers on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreYext Reviews · 9.2/10
  • Most featuresYext Reviews · 3 of 4

Yext Reviews scores higher on our rubric for online reputation management software: 9.2 against 8.8 out of 10; our editors rank them #2 and #4.

Yext Reviews is the better fit for established brands needing review intelligence. ReviewTrackers is the better fit for teams wanting workflows and operational integrations.

  • Yext Reviews fits best

    Established brands needing review intelligence

  • ReviewTrackers fits best

    Teams wanting workflows and operational integrations

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Yext Reviews 9.2/10 Visit ↗ ReviewTrackers 8.8/10 Visit ↗
At a glance
Editor score 9.2 8.8
Ranking #2 in Online Reputation Management Software #4 in Online Reputation Management Software
Best for Established brands needing review intelligence Teams wanting workflows and operational integrations
Pricing model Paid Paid
Starting price Pricing on request —
Free plan Not checked yet —
Free trial — —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Phone, Docs Phone, Tickets, Docs
Integrations 80+ integrations 1,000+ integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Yext Reviews 3/4 · ReviewTrackers 0/4
Review request automation ✓ (best) Not checked yet
Review response tools ✓ (best) Not checked yet
Mention monitoring Not checked yet Not checked yet
Sentiment analysis ✓ (best) Not checked yet
Specs
Monitored channels Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and 80+ industry sites Not checked yet
Location limit Not checked yet Not checked yet
Our review
Pros
  • Monitors reviews across 80+ platforms
  • Automates requests through email, SMS, and QR codes
  • Combines AI responses, sentiment, themes, and competitive intelligence
  • Review monitoring, alerts, requests, and responses in one platform
  • Email and SMS requests plus AI-generated response assistance
  • Integrations include Salesforce, Slack, Zendesk, and Zapier
Cons
  • Pricing requires contact with Yext
  • Review capabilities are organized into separate packages
  • Focuses on reviews rather than broader mention monitoring
  • Numeric pricing is not published on the current pricing page
  • Advanced capabilities depend on higher plan tiers
  • The platform may exceed the needs of single-location teams
Our verdict

Yext Reviews is an online reputation management product for businesses and multi-location brands. It centralizes feedback from Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, app stores, employment sites, and 80+ industry…

Read the review →

ReviewTrackers is online reputation management software for businesses and multi-location brands. It aggregates review data from sources including Google, Facebook, and Tripadvisor, then brings monitoring, alerts, review requests,…

Read the review →
  1. Yext ReviewsOnline Reputation Management Software 9.2Pricing on request
  2. ReviewTrackersOnline Reputation Management Software 8.8Pricing on request

Strengths and trade-offs

  • Yext Reviews — where it wins

    • Monitors reviews across 80+ platforms
    • Automates requests through email, SMS, and QR codes
    • Combines AI responses, sentiment, themes, and competitive intelligence

    Where it doesn't

    • Pricing requires contact with Yext
    • Review capabilities are organized into separate packages
    • Focuses on reviews rather than broader mention monitoring
  • ReviewTrackers — where it wins

    • Review monitoring, alerts, requests, and responses in one platform
    • Email and SMS requests plus AI-generated response assistance
    • Integrations include Salesforce, Slack, Zendesk, and Zapier

    Where it doesn't

    • Numeric pricing is not published on the current pricing page
    • Advanced capabilities depend on higher plan tiers
    • The platform may exceed the needs of single-location teams
  • Yext Reviews9.2/10 · Pricing on request

    A broad review intelligence suite for established and multi-location brands.

    Visit YextFull verdict →
  • ReviewTrackers8.8/10 · Pricing on request

    ReviewTrackers combines review workflows, analytics, listings, and business-tool integrations.

    Visit ReviewTrackersFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update