Yext Reviews
Yext Reviews: A broad review intelligence suite for established and multi-location brands. Ranked #2 of 60 in Online Reputation Management Software by our editors (9.2/10); pricing: Pricing on request; best for established brands needing review intelligence.
At a glance
- Editor score9.2 / 10
- PricingPricing on request
- Best forEstablished brands needing review intelligence
- Review request automationYes
- Founded2006 · New York, NY, United States
- Facts checked22 Sep 2026
Where it wins
- Monitors reviews across 80+ platforms
- Automates requests through email, SMS, and QR codes
- Combines AI responses, sentiment, themes, and competitive intelligence
Where it doesn't
- Pricing requires contact with Yext
- Review capabilities are organized into separate packages
- Focuses on reviews rather than broader mention monitoring
Our verdict on Yext Reviews
Yext Reviews is an online reputation management product for businesses and multi-location brands. It centralizes feedback from Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, app stores, employment sites, and 80+ industry platforms. Teams can monitor reviews, configure notifications, filter feedback, respond from Yext, and publish selected first-party reviews through a website widget or API. Its feature set suits established brands that need a shared view of reputation activity across locations and channels.
Pricing is handled through contact with Yext, and Reviews capabilities are organized into separate packages. The published purchasing approach is therefore more consultative than a self-serve subscription. Yext supports web, iOS, Android, and API access, while integrations include Google, Facebook, Yelp, TripAdvisor, Trustpilot, Booking.com, Google Play Store, Apple App Store, Indeed, and Glassdoor. Review requests can be automated through email, SMS, and QR codes, giving teams several ways to build a review-generation workflow.
The main strength is the combination of response management and analysis. Yext Reviews supports AI-generated and templated responses, direct review responses, sentiment analysis, theme tracking, and competitive review intelligence. Mobile monitoring and response are available through Scout by Yext. These capabilities make it a strong fit for organizations managing substantial review volume or multiple locations. Brands seeking a focused review operations platform should consider it; teams that need broader mention monitoring or transparent self-serve pricing may prefer a narrower or more openly priced alternative.
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Yext Reviews pricing
Yext Reviews fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Review request automation | Yes |
| Review response tools | Yes |
| Mention monitoring | Not verified |
| Sentiment analysis | Yes |
| Monitored channels | Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal, MeinungsMeister, first-party reviews, and 80+ industry sites |
| Location limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR, HIPAA, PCI DSS |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 80+ integrations: Google, Facebook, Yelp, TripAdvisor, Trustpilot, GoLocal … |
| Pricing | Pricing on request |
| Website | yext.com |
| Facts checked | 22 Sep 2026 |
Yext Reviews integrations
Yext Reviews lists 80+ integrations on its own site — the 7 named here are the ones its pages call out.
- Yelp
- TripAdvisor
- Trustpilot
- GoLocal
- MeinungsMeister
Alternatives to Yext Reviews
- BirdeyeA broad review management platform for multi-location teams that need centralized workflows.9.3
- BrightLocal Reputation ManagerA broad local review toolkit with white-label reporting and focused response coverage.9.0
- ReviewTrackersReviewTrackers combines review workflows, analytics, listings, and business-tool integrations.8.8
See all Yext Reviews alternatives →
Yext Reviews vs the competition
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Also Ranked In
Yext Reviews is ranked in 6 of our directories.
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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